Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 26423 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 8, 2022 — Rated 10 out of 10 by Jamie Roberts Zerorez Jacksonville
What do you like about our products and services?

Kendall was excellent. Very professional and expert knowledge. He did a fantastic job and would recommend him to our friends.

Report a concern   November 8, 2022 — Rated 10 out of 10 by C.S. Zerorez Jacksonville
What do you like about our products and services?

Crew was amazing!!!

Report a concern   November 8, 2022 — Rated 10 out of 10 by C.H. Zerorez Jacksonville
What do you like about our products and services?

The technician was great. Happy with the service.

Report a concern   November 8, 2022 — Rated 10 out of 10 by P.G. Zerorez Jacksonville
What do you like about our products and services?

Awesome carpet and Tile cleaning

Report a concern   November 8, 2022 — Rated 7 out of 10 by J.L. Zerorez Jacksonville
What could we do to improve?

Wonderful customer service. Jake was very professional.

Didn’t notice a huge difference in grout.

Report a concern   November 8, 2022 — Rated 10 out of 10 by R.G. Zerorez Jacksonville
What do you like about our products and services?

Nice and helpful customer service members. Refreshing!

Report a concern   November 8, 2022 — Rated 10 out of 10 by John Dahl Zerorez Jacksonville
What do you like about our products and services?

Everything was awesome!! Couldn't be more pleased with the service. Highly recommend!!

Report a concern   November 8, 2022 — Rated 10 out of 10 by L.B. Zerorez Jacksonville
What do you like about our products and services?

The technician arrived on time . He was very helpful.

Report a concern   November 8, 2022 — Rated 10 out of 10 by M.M. Zerorez Jacksonville
What do you like about our products and services?

The technician was on time and called before arrival. He was very knowledgeable and peraonable.

Report a concern   November 8, 2022 — Rated 10 out of 10 by M.C. Zerorez Jacksonville
What do you like about our products and services?

My technician was personable, knowledgeable, and did a wonderful job.

Report a concern   November 8, 2022 — Rated 10 out of 10 by C.E. Zerorez Jacksonville
What do you like about our products and services?

Very professional, great job!!

Report a concern   November 8, 2022 — Rated 8 out of 10 by Z.H. Zerorez Jacksonville
What could we do to improve?

Did not remove stains.

Report a concern   November 8, 2022 — Rated 10 out of 10 by J.E. Zerorez Jacksonville
What do you like about our products and services?

Great service. Great results.

Report a concern   November 8, 2022 — Rated 9 out of 10 by E.P. Zerorez Jacksonville
What do you like about our products and services?

Great job

Report a concern   November 4, 2022 — Rated 10 out of 10 by P.E. Zerorez Jacksonville
What do you like about our products and services?

The young man who came did a very nice job! We are very pleased. This was our second time with Zerorez. Thanks!

Report a concern   November 4, 2022 — Rated 10 out of 10 by K.G. Zerorez Jacksonville
What do you like about our products and services?

I opted for the tile and grout cleaning after discussing with my tech. He was very informative and excited to show me how much of a difference he could make cleaning the tile and grout that I gave it a try. I'm really shocked how clean the grout turned out. My tech did a great job on the carpets, tile and grout.

Report a concern   November 4, 2022 — Rated 10 out of 10 by G.H. Zerorez Jacksonville
What do you like about our products and services?

The products the young man used cleaned my rugs beautifully. The young man was professional and extremely cautious.

Report a concern   November 3, 2022 — Rated 10 out of 10 by Marilyn Price Zerorez Jacksonville
What do you like about our products and services?

The technician did a great job. My carpets have never been cleaner.

Report a concern   November 3, 2022 — Rated 7 out of 10 by B.F. Zerorez Jacksonville
What could we do to improve?

The original square footage give to us over the phone was incorrect which changed the price upon arrival.

Report a concern   November 3, 2022 — Rated 10 out of 10 by C.P. Zerorez Jacksonville
What do you like about our products and services?

excellent service by excellent people

Report a concern   November 3, 2022 — Rated 10 out of 10 by T.S. Zerorez Jacksonville
What do you like about our products and services?

Kevin did a great job cleaning the tile and carpets in our home!

Report a concern   November 3, 2022 — Rated 8 out of 10 by E.B. Zerorez Jacksonville
What could we do to improve?

I have only used your service once. I will reserve my comments at the present time. I do plan to use your company again. Everything went quite well.

Report a concern   November 3, 2022 — Rated 10 out of 10 by Claudia Haug Zerorez Jacksonville
What do you like about our products and services?

I like your tech who came out to clean my carpets. He was courteous and knowledgeable and concerned for my well-being

Report a concern   November 3, 2022 — Rated 10 out of 10 by C.G. Zerorez Jacksonville
What do you like about our products and services?

No products, quick drying time, excellent look of my area rugs.

Report a concern   November 3, 2022 — Rated 10 out of 10 by Calvin Bennett Zerorez Jacksonville
What do you like about our products and services?

I had heard about Zerorez on the radio so I wanted to try them. I was disappointed with the last carpet cleaner because of the soap residue left on the carpet. Which attracts new dirt. I made the appointment and their tech Eric showed up on time. After explaining the finer points of stain removal he got to work, taking time to go over the carpets in a through manner so no spots were missed. After the carpet dried it was so nice not to feel soap residue. So a job well done. Very pleased with their professionalism and prompt service. Would highly recommend Zerorez for all your carpet cleaning needs. Cal. in Jacksonville.

Report a concern   November 3, 2022 — Rated 10 out of 10 by C.G. Zerorez Jacksonville
What do you like about our products and services?

Your techs are wonderful. Polite and helpful

Report a concern   November 3, 2022 — Rated 10 out of 10 by J.S. Zerorez Jacksonville
What do you like about our products and services?

Different options of cleaning that were offered.
I appreciated the care he took making sure I didn’t slip by placing a rag on the floor where it went from rug surface to tile. His overall cleaning of the rug surface was done thoroughly I liked that especially since I vacuumed the carpet 3 times to get it ready

Report a concern   November 2, 2022 — Rated 6 out of 10 by P.A. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

I thought for cleaning 3 rooms it would have taken a little bit longer.

Report a concern   November 2, 2022 — Rated 10 out of 10 by Lisa Jennings Zerorez Jacksonville
What do you like about our products and services?

Very professional, reasonably priced and excellent job cleaning my tile floors!

Report a concern   November 2, 2022 — Rated 10 out of 10 by Mary Schofield Zerorez Jacksonville
What do you like about our products and services?

No soap is used and dries much quicker


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