Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 26423 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 15, 2022 — Rated 10 out of 10 by R.A. Zerorez Jacksonville
What do you like about our products and services?

You actually show up...

Report a concern   November 15, 2022 — Rated 10 out of 10 by R.G. Zerorez Jacksonville
What do you like about our products and services?

The process of cleaning and finishing was thorough and timely for us.

Report a concern   November 15, 2022 — Rated 5 out of 10 by J.H. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The gentleman was unhappy. to be here at the second time. Both times he cleaned, he did the job quickly. The second time he did not vacuum before he cleaned. The carpets look fine I just wasn’t pleased with the amount of care he took.

Report a concern   November 15, 2022 — Rated 10 out of 10 by D.P. Zerorez Jacksonville
What do you like about our products and services?

Technicians are very good at their job, polite and work hard. Joshua is a great asset to your company.

I was not able to open my invoice or do the survey. I give Joshua the highest rating you have.

Report a concern   November 14, 2022 — Rated 10 out of 10 by Rex Mock Zerorez Jacksonville
What do you like about our products and services?

I wasn't home but my wife said that the representative explained everything that he was doing. He was good with our dog and very polite. He also was outside for a long time getting ready to collect our payment and he came back in and said that one of our elderly neighbors had fallen and he went over to help them. He took their groceries in there home and made sure they were alright. This person is such an excellent representative of what you would like to be the face of Zerorez.

Report a concern   November 14, 2022 — Rated 10 out of 10 by Thomas Mann Zerorez Jacksonville
What do you like about our products and services?

GREAT service again as always

Report a concern   November 14, 2022 — Rated 0 out of 10 by J.B. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The worker missed his first scheduled appointment stating knowone was home when he could not find the apt. number which is right on the front of the building. The second scheduled appt. the worker did not clean all of the rooms which had already been paid to complete.

Report a concern   November 14, 2022 — Rated 10 out of 10 by C.D. Zerorez Jacksonville
What do you like about our products and services?

Prompt service
Listened to my needs and wants
Removed spots

Report a concern   November 13, 2022 — Rated 10 out of 10 by M.C. Zerorez Jacksonville
What do you like about our products and services?

The tech was very professional and listened to my concerns. The job was done in an efficient and timely manner.

Report a concern   November 13, 2022 — Rated 10 out of 10 by Lorre Mendelson Zerorez Jacksonville
What do you like about our products and services?

The products of course were great but the service was EXCELLENT. Kendall did a wonderful job explaining everything, mindful or our needs and products we might need. He is a wonderful representative of your company!

Report a concern   November 13, 2022 — Rated 8 out of 10 by E.J. Zerorez Jacksonville
What could we do to improve?

Can't really think of anything. Our technician, Felton, did a great job. He was polite, professional and efficient. He is a great representative of your company.

Report a concern   November 13, 2022 — Rated 10 out of 10 by C.H. Zerorez Jacksonville
What do you like about our products and services?

The results far exceeded my expectations and the price was very reasonable.

Report a concern   November 13, 2022 — Rated 10 out of 10 by S.E. Zerorez Jacksonville
What do you like about our products and services?

Jake was great. Very happy with everything when he finished . As always we will continue using Zerorez.SkyeElsas

Report a concern   November 13, 2022 — Rated 10 out of 10 by M.L. Zerorez Jacksonville
What do you like about our products and services?

Great service

Report a concern   November 13, 2022 — Rated 10 out of 10 by Greg Marshall Zerorez Jacksonville
What do you like about our products and services?

Good customer service.

Report a concern   November 13, 2022 — Rated 10 out of 10 by T.F. Zerorez Jacksonville
What do you like about our products and services?

I was impressed by the service! Thank you very much

Report a concern   November 13, 2022 — Rated 10 out of 10 by C.C. Zerorez Jacksonville
What do you like about our products and services?

Kendall was excellent. he arrived on time and called before coming. He was thorough and efficient. He offered suggestions on maintenance and also discussed with me where some of the grout was stained and could not be fully restored. But it was definitely improved from his hard work.

I would absolutely request him again when I need cleaning services. I would also not hesitate to recommend Zerorez and Kendall to others.

Report a concern   November 13, 2022 — Rated 10 out of 10 by Deirdra Sutton Zerorez Jacksonville
What do you like about our products and services?

Efficient

Report a concern   November 13, 2022 — Rated 10 out of 10 by D.N. Zerorez Jacksonville
What do you like about our products and services?

Technician was friendly, knowledgable & professional.

Report a concern   November 13, 2022 — Rated 10 out of 10 by Alexis Wrenn Zerorez Jacksonville
What do you like about our products and services?

Kind, respectful, friendly technician. Took his time and did a wonderful job on cleaning carpets. Showed immediate results. Will request him for next cleaning.

Report a concern   November 12, 2022 — Rated 10 out of 10 by L.T. Zerorez Jacksonville
What do you like about our products and services?

Prompt, friendly service with great results.

Report a concern   November 12, 2022 — Rated 10 out of 10 by Mickie Dowdy Zerorez Jacksonville
What do you like about our products and services?

The technicians very professional and knowledgeable explaining product and processes. Very mindful of cleanup and customers time, although i was in no hurry. Have already recommended Zerorez to family and friends! Thank you again.

Report a concern   November 12, 2022 — Rated 10 out of 10 by C.M. Zerorez Jacksonville
What do you like about our products and services?

Eddie was very professional and efficient.

Report a concern   November 11, 2022 — Rated 10 out of 10 by L.P. Zerorez Jacksonville
What do you like about our products and services?

Fast service, always does a good job.

Report a concern   November 11, 2022 — Rated 10 out of 10 by Carrie Campbell Zerorez Jacksonville
What do you like about our products and services?

The technicians arrive on time and do a great job and they're fast and efficient.

Report a concern   November 11, 2022 — Rated 10 out of 10 by John Baker Zerorez Jacksonville
What do you like about our products and services?

Timely, professional, quality

Report a concern   November 11, 2022 — Rated 10 out of 10 by N.S. Zerorez Jacksonville
What do you like about our products and services?

Scheduling the appointment was easy. The technician was professional and knowledgeable. I appreciate the speed at which the work was performed and the communication of the technician throughout the appointment.

Report a concern   November 11, 2022 — Rated 10 out of 10 by B.B. Zerorez Jacksonville
What do you like about our products and services?

Services are tremendous, techs are professional, knowledgeable and inform you all they are doing.

Report a concern   November 11, 2022 — Rated 10 out of 10 by John Norrid Zerorez Jacksonville
What do you like about our products and services?

Eddie Chapman did an awesome job yesterday evening. A very honest, respectfully, knowledgeable hard working young man.

Report a concern   November 11, 2022 — Rated 10 out of 10 by T.C. Zerorez Jacksonville
What do you like about our products and services?

Professional job


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