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26423 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our technician, Jake, did a wonderful job on our stained carpet. He was very patient and attentive to my concerns. I will always recommend Zerorez to my friends.
Perfect! Arrived early! Went above and beyond! Super nice add so polite!
JJ did a wonderful job on our carpets; we plan to reschedule for more work when our time allows. Thanks!
Very professional service from start to finish. The entire process was clearly explained, various options were offered with zero pressure and great information, they accommodated moving pets from room to room, cleaned up wherever debris landed so the house was in perfect order when they were finished, and were simply exceptional in every regard, including price. Great job
Great job
I always get professional and helpful technicians from you guys. Thanks again!
Everything, fast, courteous
service was excellent, carpets felt and looked much cleaner.
Thank you Jake! Very knowledgeable!!
Jake was very knowledgeable and provided great service!
Reliable service at a fair price.
the cleaning was very good. The person that did the cleaning was honest and very professional.
Professional! Prompt! Knowledgeable! Careful! Our technician was exactly what you want when you hire a company to completely and thoroughly clean your home's contents. He was meticulous with our sectional, seating and area rugs. He checked labels for content and made suggestions based on what he saw. I appreciated the complete services. This was our third use of Zerorez and will definitely call them for our next deep cleaning needs.
Efficient. Cleans well.
The these services okay I just think they should take a little more time and pride and cleaning
My rugs look like did 25 tears ago! My second time using Zerorez, Will use them again in the future.
Technicians are always friendly and professional. They work hard and do a great job.
Professional, polite and punctual. Would not hesitate to contact company again.
Very professional staff ……always on time
Prompt professional service. Noticeable end results. Excellent value.
Great technician and great job
The professionalism of your staff (Eddie was the bomb diggity!). His attention to work and detail was appreciated and professional. Issues were explained to me prior so I was not surprised. Carpet and tile smelled and looked fantastic. Not only will I use them again but I would recommend them again
The promptness, professionalism, very fair pricing, and all done in a timely manner.
Great customer service. He was able to do what I asked
We appreciate your prompt scheduling of service, and the service person makes every effort to make the carpet as clean as possible.
Kendall did a fantastic job with our carpets. They just look and feel so clean. Kendall was a wonderfully professional representative of the company. He arrived exactly when we were told to expect him and did a great job of explaining the process as well as other services that were available. He worked extra hard on our steps and they look better than they have in years. We will definitely be using Zerorez for future carpet cleaning as well as the many other cleaning services they offer.
There was great communication, the tech was professional and very easy to work, Russell has done great job cleaning the carpet and tiles.
I have been using them for years and always get the best service. Arrived on time, explained all the applications in layman's terms and did a fantastic job in a minimal time. I will be using g them again.
Cory is a great walking and talking advertisement for Zerorez. He was prompt, very courteous and explained everything he planned to do in perfect detail We could not have been happier with him or with Zerorez Jacksonville.
Your representative, Camron Floyd, did an excellent job with cleaning our rugs and chairs. He was professional, courteous, and friendly. He also 'went the extra mile' to assist us with rearranging our dining room floor rug after he cleaned it. He is the best!