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based on 28915 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tech was on time and very nice. Knowledgeable and friendly. Carpets came out great and will use them again.
We will see if the amount I spent pays off over time. My expenses were about 50% MORE than I was expecting to pay. I got the clear impression that the tech, Aaron, was trying to upsell me on additional services until I called him on that. That is a classic franchise business model-get in the home and then start selling more goods and services as you have a captive audience.
It is NOT ok to share my name to promote Zerorex Jacksonville.
Felton came all the way out to our house in the woods. He was early and did an amazing job on our carpets! I enjoyed our conversation and the information he gave me about the cleaning process. I would highly recommend Zerorez to anyone I can think of, but specifically Felton!
Thank you so much!
Eddie provided great customer service and did an awesome job cleaning the carpet.
Teddy did an exceptional job cleaning our carpet. He was friendly and very professional. I would highly recommend Zerorez and Teddy. Fair prices and quality work.
Jake was diligent and detailed, and when he left, I was educated about carpet care and cleaning. Like, the difference between cleaning cotton and jute. I'm never calling anyone else other than Zerorez, again!
Kendall did an excellent job on my carpet. I would definitely recommend Zerores to my friends and family!
Great customer service.
I requested an airductcleaning beforemoving into new house. They came out, did that and dryer vent cleaning. They came out, showed me before photos, then after work, the after photos and what a difference.
Zerorez is the best! So professional and everyone is so courteous
Great service and did an amazing job. Went through all areas, was professional, and very respectful since we work from home.
Jake was awesome to work with
Friendly and honest. Jake was great. Carter also did a good job.
Left wet stain marks on the upholstery cushions, had to wash them after they dried to get rid of them
Scheduling on line. Courteous technician. I do wish he had told me the price of the tile sealing before I agreed to it. Have always had a good experience.
Technicians were professional and knowledgeable about the air duct cleaning process and explained each step of the process.
The entire process was seamless. The technician very polite kept me informed. He did a great job treating even stubborn stains.
He was on time, very polite and did a great job.
Scheduling online
environmentally concious products that work
Collin did a great job. He was courteous, listened patiently, and did an excellent job of cleaning our carpets.
He also made us aware of other services that were available. We took advantage of one service, and are considering others for the future.
He is very professional and represents Zerorez well.
On time, professional, and great job.
My carpets look great. As usual!
Always consistent and very professional
No chemicals and very professional technicians. Aaron went above and beyond in cleaning out our air units, ducts, compressors, as well as our dryer vent. He educated us on so much we did not know about our system. He found a completely blocked duct for our dryer due to a wire mesh having been installed over it and completely blocked by the lint. This would have broken our dryer over time.
Very easy to schedule. Fast and Professional service!
Technician was knowledgeable and thorough.
The carpet looks great and the service technician was super helpful.
Kyron was timely, professional, kind and very thorough. He is a great asset to the ZeroRez team and I would definitely recommend him to anyone needing ZeroRez services.
Great result and technicians very knowledgeable and helpful

Your company does an excellent job