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based on 28915 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was very professional and caring
Carpets look great. Fast, professional service.
When I looked at the chairs the technician had cleaned, they still had areas that needed more cleaning. The technician did reclean them, but I should not have had to ask.
The first time I had Zerorez clean some chairs two years ago, that technician really analyzed the stains and did a great job. The last two times, I have been disappointed. I will continue to use Zerorez for my carpets, but not for furniture.
I would suggest that you do more to keep your really excellent technicians (assuming the first one didn't leave for personal reasons).
We love how fast ZeroRez schedules our service. On top of that they do an excellent job cleaning our white couches.
Did a nice job we have 16 year old carpet and it looks amazing
Great service
Service was great. Technician knowledgeable and very personable. Thank you!
Great technicians…know their capabilities and seek to find/enact solutions. Very professional.
Fast, friendly, quality work, good price.
Very hard working and professional. Got my tile and grout looking like new
Our technician was courteous, professional, timely and did a great job with our carpet and upholstery!
The technician was fine but his equipment broke and flooded the house with the smell of diesel and gave us all a headache. It dissipated this morning so it’s ok now. The job was completed but just took a lot longer than expected. I was also disappointed that the price had gone up so significantly.
I like your carpet cleaning methods - glad you don’t use soap. The most outstanding part of your company is your technicians. Kendal did a fantastic job . He was professional, very pleasant , and took care of my house, furnishings with great care. Hats off to Kendal - he is a 10!
Prompt, efficient, and professional service by Ammon and Alex of your staff.
Jaylen provided amazing customer service. He was very professional and arrived on time. It took under an hour to complete three carpets and they look brand new! I am very thankful for zerorez’s services.
My carpets were cleaned very well at a very good price.
Associate was excellent!
Excellent service! My grout had never looked better! Thanks!
Kendall was so professional and came prepared and ready to go. He was so respectful and wore a mask while he in our house. He also explained what he was going to do and was pleasant throughout the entire time he was here. He is a hard worker and an asset to your team. He did an excellent job with our tiles and grout!! We wouldn’t hesitate to request him in the future. Thank you!
Non-toxic cleaning process
We have used Zerorez for years. Your company is always dependable and professional. Antonio was a delight and did an exceptional job. Thank you!
Quality and ease of scheduling
The are dependable and do a good job on our carpet cleaning. We have been using Zerorez for years. A repeat customer for life.
Service was excellent. A+ for the young fellow who came out.
As always, Zerorez did an outstanding job, leaving our old and dirty carpet looking fresh as a daaisy. Felton was terrific and made us very happy to be a customer.
A few of the stains are re-appearing. Explain why?
Outstanding service! Knowledgeable employee who made our rugs come back to life! I use Zerorez quarterly.
We liked Felton! He did a great job.
Great experience . Very professional— superior cleaning. Great technician
They are so helpful and easy to work with. Every service I've ever had was done very well. Colton did an exceptional job.