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based on 26423 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional, personable and arrived at the given time. Carpet and tile looked great! All around a very good experience.
The quote over the phone was extremely lower than the quote in person - by about $600 less. While I was not able to afford what I needed done, the technician was courteous in working with what I could get done that day. He did not get the tile behind the door and didn't include the pantry (part of the kitchen); had he done the pantry, he would've seen the standing water from the pretreatment.
I will save up my money and take more time off work for the remaining surfaces as they are not carpeted.
How clean and drys so quickly. Jacob was very knowledgeable.
Great service, carpets, tile and couches look and smell amazing
Excellent services. Been a client for eleven years.
I don’t know if it’s that our carpet is really bad or that the cleaning wasn’t good enough but we still have areas in the carpet that still are soiled or stained. I was hoping that all of it would be removed but this was the first time hiring a carpet cleaner so I didn’t know what to expect. I did notice the carpet is cleaner though.
I do need to mention that the technician that came out was great and explained everything.
I like that you're a "one-stop-shop" for all things clean. I can get my tile, carpet, area rugs, and upholstery cleaned in one appointment.
I was able to get a quick appointment and everybody was very polite. While the process can take a little while, the result is worth it. The technician was willing to answer all of my questions and encouraged me to look everything over before they left.
Great service!
While I didn’t expect my grout to look new, I did expect a noticeable improvement. In many spots, it looks worse. Like the water being used, or the mop was dirty. I’ll email some pictures of the work. The tile looks good, the grout, not so much.
The technician was the best. He explained everything to me and got right to work. He told me how long it would take and got it done quicker than expected. The carpets look great! Will definitely use Zerorez in the future.
The service technicians are very knowledgeable, professional and thorough. They go above and beyond to ensure total customer satisfaction!!
The serviceman was very courteous and friendly. I was able to schedule this appointment within a short time . My tile floors look much cleaner. The serviceman also cleaned a small runner that I keep in the kitchen.
Zerorez is the bomb!!! I’ve been using them now for over 12 years 14 years. And my wife and I are very excited when we know they’re coming how great everything’s gonna look after they leave! Technicians are top notch five Star rating all the way 👍👍 i’ve had them here at least half dozen times if not more. A good tip is always look for the specials they advertise them a lot on the radio 104.5 before and after holiday specials all the time and birthday and anniversary specials. The whole works all the time! 👍 VERY Happy customer!!!!
Very good clean
The technician, Morgan, called and said he would be here in a certain time frame, he was.
Nice polite young man. Did a great job. No issues at all. Thank you
Technician was very knowledgeable, hard working, and sensitive to my expectations.
Ease of scheduling, pleasant, prompt knowledgeable technicians.
Your technician, Russell, did a great job!
Very effective, no sticky residue, nice smell, professional technicians.
Very courteous technicians. They arrived when they say they're going to. Very good step by step instruction as to what they're going to do.
I love my floors and Jermoine was wonderful. Friendly yet professional with his work. Will definitely recommend Zeroez and Jermoine to friends and family!
Great guy. Very professional. Very pleasant.
The service provider was prompt, courteous and cordial. He explained the procedure and what to expect as he completed the tasks. He worked on stubborn stains and finished in a timely manner..
well done excellent service
Cameron went over and beyond, was kind, professional and did a good job. He was thorough in answering all of my questions.
Morgan did a great job !!!!~!!~
The professionalism of the employees. The services rendered. The peace of mind knowing I have made the right choice. He is a hardworking individual. I know that I can TRUST to do the job right the first time. Another ZEROREZ satisfied customer.
In short, Great Results!
He did a great job