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based on 29073 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love that the techs are so knowledgeable patient and friendly. They are also hard working and thorough.
your two service providers were efficient, courteous and most helpful
Ethan was very professional and well spoken. He addressed concerns and was courteous.
Crew was professional, knowledgeable, cleaned up when they were finished. Very good experience.
Technician was outstanding. Explained each step in the process, respectful of my property and did a fantastic job
Zerorez cleaning was wonderful! Last name removed, the Zerorez technician, was very friendly and educated me on the products of Zerorez.
Your team, Lou and Josh, were professional, courteous, pleasant, accommodating, and worked diligently to complete the task. And, most of all, did a very good job. Thank you.
Caleb was great. Very informative and did a wonderful job.
They guys came on time, explain everything well, did the job quickly and left the carpet sparkling clean.
Harrison was very thorough. He asked questions and explained the process. He recommended other services as well.
Wanted to give the work time to truly analyze the results.
Tech was wonderful.
The product worked as promised.
Very pleased all the way around.
Customer Care
Great job of cleaning.
The crew did a great job.
I've used your company three times, and had the same guy twice. Pleased with the service. Thank you.
Excellent work and great professional server.
Colton, my carpet cleaner, was the best part of my Zerorez experience. He is an expert and he advised me continuously while on site at two houses where he cleaned the carpet and made the tile look like new. My entire experience was A-plus because of Colton expertise and excellent communication skills prior to his arriving at the two homes and during his time spent at each home.
Colton was prompt, professional and worked extra hard to get out the stains in my carpet & rugs. He did an amazing job, everything looks perfect and I’ll definitely request him next time.
Ease of scheduling and timeliness of follow up calls.
Colton did a great job.
The quality of the finished products met our expectations.
The technicians arrived when I was told, did their job professionally AND cleaned up after!
The people are super friendly and explain everything very well
Called and asked for a quote- was quoted a price and then I told the girl I heard about your service on the Drill radio show on 1010XL and asked for the discount you advertised on the show- the girl tells me “ oh, I already gave you the discount. The only reason I used Zeroez is because of the advertising- that tactic is weak- I’m telling everyone to avoid your company after this experience
The technician was personable, friendly, and mannerable. He put my mom at ease and explained the process to her. He was timely.
My mom's carpet looks fantastic, and I was pretty pleased with the service.
The tech that came and performed the service was extremely professional and kind. He took the time to explain the process and recommended his best options for me. Once completed the cleaning was flawless and I will absolutely request the tech again!
Evert thing was great
Excellent
Professional job by Harrison. Cleaned and sanitized.
Employee Kendall Schroeder & his new partner were very professional and knowledgeable. They worked quickly and efficiently. Kendall does excellent work—I highly recommend ZeroRez to everyone