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based on 26421 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Clean, quick and effective with kind/trustworthy employees.
You understood my immediate needs at the office and made it happen. Antonio was thorough, very polite, did a great job. As a result I have made an appointment for home as well.
Technician Antonio was fantastic
Jaylen did an excellent job. Would request him again!
Eddie did a GREAT job. He was early, professional & detailed. The service was better than expected & I was amazed to see several of the stains we had removed and the cleaning of the tile grout. Thank you!
I would have like to have seen more input into the carpet cleaning. I like having the stone/tile/grout cleaned but the machine doesn’t take corners at all. I had to go back and clean out all of the corners.
Great service and reliability!
Gavin was very professional and courteous. I’ve used Zerorez in the past and will continue to use their services!
The tech was very polite and did a god job
Fast and efficient.
The technician was very thorough and cleaned to our specifications. He did a great job.
Prompt, professional, reliable service.
Our technician did a fabulous job.
Furniture is so much cleaner. The man who cleaned was awesome!
The cleanup after taking down vents and going into attic was well below sub par. I spent over an hour today vacuuming stuff out of my closets from my attic. The debris from the attic crawl spaced landed all over my clothes in both of my closets. Also under a few of the vents there was debris from vents that was not cleaned up, in specific one area right next to my bed and even had debris in my bed. I was impressed other than this issue. Im sure if they would have taken time and realized that the debris had landed all over my clothes and bed that they would have cleaned it up, because both gentlemen seemed first class.
I have been using this company for years for my home and business. in over 5 years I only had 1 call back with over 25 transaction. This company has preformed miracles on carpets that I thought was finished. This last cleaning that was performed did not look that great. So I asked them to come back. The technician that came out the second time called me and asked me what I was expecting like I was the one with the problem. When I came to view the home it looked the same. This was the company with the best technician with the best attitude. I no longer hold this company as one of the best in the business in the Jacksonville area. Sincerely Name removed III
Great technicians and very thorough service. Great work!
Our tech was so polite and knowledgeable. He did a great job.
Easy to get an appointment. Service tech was prompt and communicative. Very pleasant and respectful. He did an excellent job, especially with some cat stains. I will continue to use Zerorez.
Morgan was an absolute professional and did a wonderful job. I look forward to working with him and your company in the future!
You are are super professional and personable. Thank you
Thank you for the great job that Jake did on my upholstered furniture. I had a toxic smoke fire in my home and wanted to have the toxic smell out of my furniture. Jake, is very courteous, efficient, and friendly. Asking me along the way if I was satisfied with the result.
It's a pleasure to work with a company that obviously has not only trained but hired employees that take pride in and follow through with excellent results.
Thank you.Sharon
We had an emergency call on Saturday. The two Techs that came out were amazing. The address was 1467 Griflet Rd. 32211. They went over and beyond with their labor and were extremely friendly and professional. Thank you so much for the service.
Very disappointed - we have used your company for years, and this time there was streak marks left on the carpet.
Very curious and polite
Very professional, friendly, and our carpets look so clean!!! Cody did a great job!
Always do an amazing job
I had a carpet cleaning for 4 rooms in my house due to the dog smell before i leave. The service was amazing with outstanding professionalism. Highly recommend it!
Easy to schedule, great communication and professional employees. Joshua was great and very personable. Great job!
Did a great job! Arrived on n time and was very professional! Would highly recommend!
Good cleaning of carpets.