Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 28811 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 24, 2024 — Rated 10 out of 10 by I.N. Zerorez Jacksonville
What do you like about our products and services?

Professional and did a great job

Report a concern   June 24, 2024 — Rated 10 out of 10 by Chris Frank Zerorez Jacksonville
What do you like about our products and services?

Every time we have used your services, we have been blown away by the outstanding workmanship and professionalism. Your entire staff from start to finish has always done a phenomenal job for us and we truly appreciate it. I would recommend you to anybody in a heartbeat.

Report a concern   June 24, 2024 — Rated 10 out of 10 by Daniel Saraceni Zerorez Jacksonville
What do you like about our products and services?

The team was quick, professional, and most importantly did a great job.

They made sure I was aware of the whole process before starting. I have already recommended ZeroRes to friends and will absolutely use them in the future.

Report a concern   June 24, 2024 — Rated 10 out of 10 by Vincent Paul Zerorez Jacksonville
What do you like about our products and services?

I recently had Zerorez come to one of my rental homes for AC duct cleaning, and I am beyond impressed with the exceptional service they provided. From the initial contact to the completion of the job, the entire experience was smooth and professional.

The team arrived on time and with a friendly demeanor, immediately putting me at ease. They were respectful of my rental home. Their attention to detail was evident as they thoroughly explained the process and ensured my tenant and I understood every step.

The actual cleaning was incredibly thorough. The Zerorez team used state-of-the-art equipment and techniques to clean the ducts, removing all the accumulated dust and debris. I could immediately feel the difference in air quality, and it’s been a noticeable improvement in my home’s overall environment.

Special mention to Collin and Jake, who were particularly knowledgeable and attentive. They answered all my questions and went above and beyond to ensure I was satisfied with the service.

What sets Zerorez apart is their commitment to customer satisfaction. They not only did an outstanding job with the cleaning but also provided tips on maintaining clean ducts and improving indoor air quality. It’s clear that they take pride in their work and strive to deliver the best possible results.

I highly recommend Zerorez for anyone in need of AC duct cleaning. Their professionalism, expertise, and dedication to quality service make them the go-to company for this essential home maintenance task. Thank you, Zerorez, for making my home a healthier and more comfortable place for my tenants to live.

Report a concern   June 24, 2024 — Rated 0 out of 10 by S.M. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

They are having to return and do a better job. they missed all the couch cushions and the outside of the couch. I picked them because they were a family owned business. Thought they would go the extra mile, sadly no!!!

Report a concern   June 23, 2024 — Rated 10 out of 10 by G.P. Zerorez Jacksonville
What do you like about our products and services?

Tech was extremely professional and efficient with the job. He kept me notified with everything required with the job and verified that the expectations I had were upheld.

Report a concern   June 23, 2024 — Rated 10 out of 10 by R.A. Zerorez Jacksonville
What do you like about our products and services?

Very friendly and prompt.

Report a concern   June 23, 2024 — Rated 10 out of 10 by Brenda Wray Zerorez Jacksonville
What do you like about our products and services?

helpful and courteous technician
carpets and couch look great

Report a concern   June 22, 2024 — Rated 10 out of 10 by S.C. Zerorez Jacksonville
What do you like about our products and services?

Teddy was great to deal with. He communicated well, was on time and very thorough.

Report a concern   June 22, 2024 — Rated 10 out of 10 by T.D. Zerorez Jacksonville
What do you like about our products and services?

Great job!!! Our technician was friendly and did an excellent job! We will definitely use you again!!!

Report a concern   June 22, 2024 — Rated 10 out of 10 by F.F. Zerorez Jacksonville
What do you like about our products and services?

Your technician, Teddy, did a great job on cleaning our carpet. We'd like to have have him again next time. Thanks for everything.

Report a concern   June 22, 2024 — Rated 10 out of 10 by T.M. Zerorez Jacksonville
What do you like about our products and services?

Very professional. They did a great job!

Report a concern   June 22, 2024 — Rated 10 out of 10 by M.F. Zerorez Jacksonville
What do you like about our products and services?

Great outcome

Report a concern   June 21, 2024 — Rated 10 out of 10 by E.H. Zerorez Jacksonville
What do you like about our products and services?

Targeted floor with no over spray onto cabinets. Dried floors and was able to walk on them immediately when they left. Did not ruined baseboards with hoses. Relatively no mess. would use again.

Report a concern   June 21, 2024 — Rated 10 out of 10 by John Kurlin Zerorez Jacksonville
What do you like about our products and services?

Clean and friendly technician did an excellent job carpet came out great

Report a concern   June 21, 2024 — Rated 10 out of 10 by Raychel Raymer Zerorez Jacksonville
What do you like about our products and services?

Always get a quick appointment with a great service technician.

Report a concern   June 21, 2024 — Rated 10 out of 10 by B.R. Zerorez Jacksonville
What do you like about our products and services?

Our technician, Morgan, was personable and very efficient. He did an excellent job cleaning our condo carpets.

Report a concern   June 21, 2024 — Rated 10 out of 10 by E.G. Zerorez Jacksonville
What do you like about our products and services?

The crew did a great job with cleanup after my air duct cleaning.

Report a concern   June 21, 2024 — Rated 10 out of 10 by C.D. Zerorez Jacksonville
What do you like about our products and services?

The person doing out cleaning was great!

Report a concern   June 20, 2024 — Rated 10 out of 10 by L.D. Zerorez Jacksonville
What do you like about our products and services?

Did a very thorough job. Everything was immaculate upon completion of the work.

Report a concern   June 20, 2024 — Rated 10 out of 10 by D.B. Zerorez Jacksonville
What do you like about our products and services?

Excellent work. Ammon was the best!

Report a concern   June 20, 2024 — Rated 10 out of 10 by D.B. Zerorez Jacksonville
What do you like about our products and services?

On time. Excellent work. Antonio was Great!

Report a concern   June 20, 2024 — Rated 10 out of 10 by Charlcie Perkins Zerorez Jacksonville
What do you like about our products and services?

Efficient appointment setting .. Great communication from the very beginning..

Report a concern   June 20, 2024 — Rated 10 out of 10 by Cathy Virtuoso Zerorez Jacksonville
What do you like about our products and services?

Your staff is very friendly and they do an awesome job!

Report a concern   June 20, 2024 — Rated 9 out of 10 by R.J. Zerorez Jacksonville
What do you like about our products and services?

Colton was helpful with answering my questions and did a great job with the carpets, they look great.

Report a concern   June 20, 2024 — Rated 10 out of 10 by A.C. Zerorez Jacksonville
What do you like about our products and services?

Prompt, professional, and effective cleaning of my carpets.

Report a concern   June 20, 2024 — Rated 10 out of 10 by Louise Rosiere Zerorez Jacksonville
What do you like about our products and services?

First the appointment was easy to schedule. They cleaned my couch and dining room chairs and did a great job. Very nice workers.

Report a concern   June 19, 2024 — Rated 8 out of 10 by L.D. Zerorez Jacksonville
What could we do to improve?

Less money

Report a concern   June 19, 2024 — Rated 2 out of 10 by C.M. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Once dried, the carpet was still looked dirty, as if clean with dirty water. It was very noticeable where the cleaning fluid penetrated the carpet and rack through with the cleaning device. The places that were preconditioned due to bio debris were cleaned extremely well and I am very pleased how it turned out. Around the couch, not so good. Overall, the carpet is cleaner than prior condition but there are areas that could have been cleaner. It’s very hard to tell the condition when wet, that’s why I didn’t have him redo these areas.

Report a concern   June 19, 2024 — Rated 10 out of 10 by P.L.L. Zerorez Jacksonville
What do you like about our products and services?

They are good - excellent technicians for this visit!


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