- Phone: 904-891-0631
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based on 29656 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Kendell was absolutely amazing. He is great at his job but also has amazing customer service skills. He such a great rep of your brand!
Outstanding communication prior to appointment. Got call 30 min before arrival as promised. Tech was professional and thorough. Nothing left behind for me to clean up.
I called to request a sofa cleaning and Dalton was out within an hour. Dalton did an amazing job! Thank you!
Service was very good and the service person was very profesional and friendly
Good worker. Good job. On time.
Great service. Timely quick and informative!
Carter is the technician you want for your services! Such a polite, professional, respectful young man. On time and explains the process every step of the way.
Quick scheduling availability and great service!
Repeat customer for my rental properties!
Prompt service…polite technician…fair pricing. They did a great job.
Great cleaning of the rugs... they look brand new. employee was very nice and did a terrific job
Great job
Kendall was on time and very professional. He presented me with other cleaning options to make my house cleaner and seemed to be well versed in those products. I look forward to using Zerorez again in the future.
My technician, Lou, was very diligent, professional, and friendly. Answered questions, gave advice, dug in and did the work and was thorough.
Very professional service, we would welcome Gabriel at any time.
You will never hear from me again because I will never use or refer you to any one a gain
The employees are extremely courteous, professional, and knowledgeable.
Jake and Clayton we're very nice and professional. they explained what they were doing and after cleaning out the ducts, they cleaned up after themselves.
Very easy. Technician was knowledgeable and neat. Great results.
Great, efficient service from Luis!
Nate and Clayton were amazing, efficient, and kind!
As always great work!
Harrison was terrific!
Very professional and polite
Friendly and knowledgeable technicians
My rug never looked so good. Service was excellent and very knowledgeable and he went above and beyond with his service.
Staff very professional and courteous. Job well done. Highly recommend this company.
The Figueroas
Great technician! Some confusion over pricing for extra throw pillowson sofa but resolved. Having him back to do the carpets very soon. Good job!!!
Easy scheduleing; professional cleaning services.
Tech was professional, knowledgeable and friendly. The mold/mildew came out and the sofa looks fabulous
Kendal, Colton and another nice young man worked. Great work ethic. Friendly. Did a great job. The man whose name I don’t remember was very focused on making sure all dirt and dust they had created or was already under my furniture when they arrived was cleaned up. The only thing that my husband and I were unsure of was your tipping process. We paid a lot for the service itself. We were surprised to see at payment time that there was an option to add a tip. There was no way we were tipping 20% on such a high cost, but we didn’t know what amount would be appropriate. We felt that we probably should tip because all three lined up and shook our hands several times before they left. If your company would share if we should tip and suggest an amount, that would be helpful. We would actually send a tip now if we had more info. Covid made tipping and service fees uncomfortable. We are still seeing service fees and mandatory tips at restaurants, which we don’t understand. If you could clarify Zerorez’s suggestion on tipping, that would be helpful.

Fantastic service. I received excellent, professional service. The price was right. The carpets look good as new.