- Phone: 904-891-0631
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based on 26421 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick and efficient service. The technician was wonderful (Anthony).
Knowledgeable. On time prove is right
My tile grout cleaning was quick and efficient.
Technician was skilled and courteous.
Would highly recommend.
Scenting needs to be stronger
Technician was pleasant and efficient.
Did a great job on my carpets!
The process is great & the technician was very thorough & accommodating. We have been using Zerorez for several years now & like Jacob & his brother a lot.
I was very upset to find out after my carpets were cleaned that there is a $100 upcharge for coming to Yulee. I was not told this when I made the appointment or I might have gone somewhere else. Seems tricky and unethical. I do not like surprised like that. Just be honest with your customers. It felt very deceitful
I'm the customer service supervisor and I wanted to thank you for bringing this to our attention. It's never our intention to mislead a customer and you should have been informed of the higher minimum for your area at the time of your call. I tried to reach you by phone today and left a voicemail. I'd love to talk with you about your experience when you have a few minutes. Please give me a call when you have some time. My number is 904-287-5727 and my name is Becky. Thank you!
The service was beyond what I expected. My technician Anthony Feliciano was professional, personable and thorough. My carpets look, and smell amazing! I will definitely refer ZEROREZ and Anthony to my friends and family.
Rug looks greater! Technician was very nice
Scheduling an appointment online was so easy. The technician was really great. He arrived on time, let me know the details of the cleaning, and was friendly and informative with my questions. The carpets look great! I am very happy with the results, the price, and all aspects of the service. Would highly recommend!
Lou and Colton did a fantastic job! They were able to get stains out of our carpet we thought would never come out. They were very thorough, professional and friendly. Our carpet and upholstery look brand new!
Very professional and the system worksss
Service is top notch. Technician, Jaylen, was very courteous and professional.
Great employees friendly and kind and did a great job
Good price, very good technician.
very professional service.
He did a great job very polite
Prompt courteous service.The carpet looked very nice.
Quick and fast and the carpet comes out really clean.
Your technician was outstanding! My carpet look amazing!
very knowledgeable and on time of not early.
The service man was professional. The service was why I expected
Ammon and Axel were very professional and personable. I give them a definite 10. I appreciated all the advice and not being pushy about adding services I obviously needed. They were polite while in my home. I was impressed they asked to shake my hand when they first arrived. I definitely would recommend Zerorez to friends and family.
Both Teck were very knowledgeable another your process and explained everything to me. Very fast and efficient. Most courteous and polite.
Morgan, our technician, came in with a smile and left with a smile. He made suggestions about cleaning and sealing my tile in the kitchen, dining, and laundry rooms, plus master bath. I had just had a professional cleaning company come in and clean my floors. However, Morgan made all my floors look shiny new! I can now see the colored grout! He showed me some before and after pictures, and it is amazing! I have always used Zerorez for carpet cleaning, but Morgan showed me that they can make a difference on tile floors too! Thank you Morgan and Zerorez!
Felton was very professional and courteous. Arrived on time and called ahead. All the carpets were cleaned and dog spots were removed!
The friendly and quick service
Ammon and Axle were on time explained what needed to be done and were very professional. We also had an air purifier added which so far seems to have improved quality of the air. We will call when we need additional service s. Thanks
Your technician