Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29073 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 29, 2024 — Rated 10 out of 10 by Sandra Seago Zerorez Jacksonville
What do you like about our products and services?

Colton was very prompt, very polite & recommended we need a tile cleaning & grout sealing. He did a great job for us.

Report a concern   July 28, 2024 — Rated 10 out of 10 by Anthony Sousa Zerorez Jacksonville
What do you like about our products and services?

Very professional from start to finish,very happy with job.

Report a concern   July 28, 2024 — Rated 10 out of 10 by Ivette Berrios Zerorez Jacksonville
What do you like about our products and services?

It really works

Report a concern   July 28, 2024 — Rated 10 out of 10 by S.D. Zerorez Jacksonville
What do you like about our products and services?

Happy with the service,very reliable and proffesional,Colton did a great job and explaining all the details.

Report a concern   July 28, 2024 — Rated 10 out of 10 by K.C. Zerorez Jacksonville
What do you like about our products and services?

Colton did a wonderful job, he was knowledgeable and friendly.

Report a concern   July 28, 2024 — Rated 10 out of 10 by Alfred Comeau Zerorez Jacksonville
What do you like about our products and services?

Did a great job on the carpet clean!

Report a concern   July 28, 2024 — Rated 10 out of 10 by K.M. Zerorez Jacksonville
What do you like about our products and services?

The technician was friendly, communicated well and did s great job!

Report a concern   July 28, 2024 — Rated 10 out of 10 by Susan Easterlin Zerorez Jacksonville
What do you like about our products and services?

Very polite, efficient, and thorough.
My carpet was cleaned very well.

Report a concern   July 28, 2024 — Rated 5 out of 10 by D.C. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

I was relieved to find a local upholstery cleaning business that didn’t use toxic chemicals to clean the glider I will be using in my baby’s nursery.

I appreciated how quickly I could get an appointment and my tech, Gabe, was friendly.

I decided to go ahead and use the fabric protector on the glider for obvious reasons and when I asked about the chemical composition was reassured it was safe and any smell would be very temporary (about an hour).

I was very disappointed that days later the nursery still smelled so strongly despite opening windows and having multiple air purifiers going nonstop. I feel like a bait and switch took place and, I regretted my decision.

I also don’t see any noticeable difference in the glider in terms of dirty spots. It looks as dingy to me as it did prior to the cleaning.

We also chose to clean a wool rug which I was satisfied with.

Report a concern   July 27, 2024 — Rated 9 out of 10 by B.A. Zerorez Jacksonville
What do you like about our products and services?

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Report a concern   July 27, 2024 — Rated 10 out of 10 by Nichols Cheremeta Zerorez Jacksonville
What do you like about our products and services?

Great service and great product

Report a concern   July 27, 2024 — Rated 10 out of 10 by B.C. Zerorez Jacksonville
What do you like about our products and services?

Professionalism.

Report a concern   July 27, 2024 — Rated 10 out of 10 by D.G. Zerorez Jacksonville
What do you like about our products and services?

very easy to schedule, office kept me informed about service date, time, arrival of tech, arrival on time assigned, tech VERY thorough and polite, always made sure I was satisfied. The carpets look great and the best part is that they dried quickly.

Report a concern   July 26, 2024 — Rated 10 out of 10 by C.C. Zerorez Jacksonville
What do you like about our products and services?

Great job cleaning our tile floor and sealing the grout. Very happy with the results.

Report a concern   July 26, 2024 — Rated 10 out of 10 by M.S. Zerorez Jacksonville
What do you like about our products and services?

Everything went extremely well. My carpets look beautiful.

Report a concern   July 26, 2024 — Rated 8 out of 10 by L.Y. Zerorez Jacksonville
What could we do to improve?

nothing

Report a concern   July 26, 2024 — Rated 10 out of 10 by K.S. Zerorez Jacksonville
What do you like about our products and services?

Promptness, ease of payment and quick service

Report a concern   July 26, 2024 — Rated 10 out of 10 by Juandra Melton Zerorez Jacksonville
What do you like about our products and services?

The young man that came out was very knowledgeable about our carpet and tiles in the house, He was very friendly and gave great advice on how to maintain the carpet and tiles 😊

Report a concern   July 26, 2024 — Rated 10 out of 10 by Julie Mergl Zerorez Jacksonville
What do you like about our products and services?

Dalton was INCREDIBLE! Our carpets looked better than we could have imagined. THANK YOU SO MUCH DALTON!!

Report a concern   July 26, 2024 — Rated 10 out of 10 by Mackenzie Farnham Zerorez Jacksonville
What do you like about our products and services?

Morgan is the man. Very friendly and helpful. Excellent at his job!

Report a concern   July 26, 2024 — Rated 10 out of 10 by R.M. Zerorez Jacksonville
What do you like about our products and services?

Great service, on time, and professional employees.

Report a concern   July 26, 2024 — Rated 10 out of 10 by Terri Caruso Zerorez Jacksonville
What do you like about our products and services?

I would highly recommend Zerorez for carpet and rug cleaning. It was so easy to schedule my appointment, they understood my needs, I have 4 dogs. Luis came out and went above and beyond his call of duty. There were no hidden fees, AND my carpets and rug look brand new.
Again, I would highly recommend this company, and when I need them again, I'll ask for Luis, he did a great job.

Report a concern   July 25, 2024 — Rated 10 out of 10 by M.S. Zerorez Jacksonville
What do you like about our products and services?

Very professional

Report a concern   July 25, 2024 — Rated 10 out of 10 by B.R. Zerorez Jacksonville
What do you like about our products and services?

Jake and Albert!

Report a concern   July 25, 2024 — Rated 10 out of 10 by B.H. Zerorez Jacksonville
What do you like about our products and services?

Ethan was wonderful. He worked incredibly hard to get my very dirty rug clean. Polite and professional. Second time I am using this service and am pleased.

Report a concern   July 25, 2024 — Rated 10 out of 10 by D.P. Zerorez Jacksonville
What do you like about our products and services?

Jake, Albert, and Corey did a great job! Courteous and professional.

Report a concern   July 25, 2024 — Rated 10 out of 10 by J.P. Zerorez Jacksonville
What do you like about our products and services?

Easy to schedule, great results, and professional employees. I have already recommended Zerorez to my friends and family.

Report a concern   July 25, 2024 — Rated 10 out of 10 by Evelyn Forman Zerorez Jacksonville
What do you like about our products and services?

Very impressed with the scheduling, service and cost for the sofas & rug you cleaned.

Report a concern   July 25, 2024 — Rated 10 out of 10 by J.D. Zerorez Jacksonville
What do you like about our products and services?

The service tech was very thorough and knowledgeable. I will request him specifically for our next clean.

Report a concern   July 24, 2024 — Rated 10 out of 10 by M.G. Zerorez Jacksonville
What do you like about our products and services?

The service was easy to book, the technicians were polite and thorough. I was satisfied with the outcome.


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