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based on 26421 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
NA
Axel and Kendall were very professional and explained every step to make sure I understood the service I was receiving and also pointed out some additional services I could benefit from.
Efficient
Josh arrived on time and introduced himself. He was friendly and professional. He listened intently as I walked him through the house understanding what rooms and problem areas I needed cleaned. He did a great job! He was a great representative of the company. Thanks for allowing me to share this positive experience!
I am very pleased with the technician that did my floor. He was very professional and accommodating.
Very friendly and customer service oriented. Wanted to make sure all carpet issues were addressed and taken care of. Would definitely use again!
Ive used about ten times and three different homes. Always a great job of cleaning and always the friendliest staff.
The easy in getting an appointment, the promptness of the technician along with the personal phone call telling me his expected time of arrival was incredible! The sincere friendliness and professionalism was welcoming! Felton listened to my issues regarding the pet spots and addressed them! It is such a pleasure and comfort having such a wonderful experience every time you come to our home! We will not use any other company?
Friendly and reliable service, set clear expectations and followed through. Fair price. No strong chemical odor.
The rep, Cody, was very professional and did a great job.
I have consistently had good results using Zerorez to clean my carpets. Their technicians have been friendly, but professional, and have offered information on additional services available (without being pushy about purchasing those services). Zerorez has gotten out pet and food stains that were left behind by previous cleaning services.
Outstanding customer service from beginning to end! ZeroRez did a fantastic job on our floors, it was truly amazing to see. Kody, our technician, was extremely courteous and professional, and did an amazing job! We were extremely pleased with the results, and we'll definitely use them again. Highly recommend!!
Great people and beautiful work!
The price and the customer service
Jake was wonderful! Did a great job!
Did a good & thorough job
Courteous and Professional
service guy was great...
Professional and courteous service with meticulous attention to detail. The whole house feels and smells cleaner after the carpets have been cleaned.
BothTeks were very knowledgeable about the process they were doing.
Prompt, fast, friendly quality service.
The team did a great job and were timely.
Cery happy with the service and price.
The two men did a fantastic job and the product worked perfectly.
Professional and thorough. My floors were beautiful after being cleaned and Jalen was fabulous.
The young man who came to our home was professional, and efficient. The area rugs dried quickly. and we were able to walk on them within hours.
The technician was excellent and friendly! I believe he was simply handicapped by the supplies provided by the company to do the job. I have always used the services of a friend and independent cleaner. He had several "magic" liquids and powders that would make our carpet look like new every time! Sadly, he retired. After the Zerorez cleaning, our two year old carpet looked about the same as it did before cleaning. I'm sure that it's cleaner, or at least well rinsed, but it certainly doesn't look any better. The same with the sofa and chairs we had cleaned. These items felt much better, but only looked slightly cleaner. I also don't think that the back side of these items were cleaned, only the seating surfaces. This is based on the seating surfaces feeling damp after cleaning, but the backs felt dry. I'll be looking for a new independent cleaner. It would probably help a lot if Zerorez provided their technicians with effective solutions to successfully do their job.
I was impressed with the advanced technology used- powerful vacuum with baghouse filters. However, the wireless camera did not work. The technicians were very professional and friendly. I think that the service is a good value.
Great cleaning and cleaner. Stains and spots are gone.
Very prompt and great service! Floors look beautiful