Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 28811 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 9, 2024 — Rated 10 out of 10 by K.H. Zerorez Jacksonville
What do you like about our products and services?

Josh was on time, friendly and informative and did a very thorough job of cleaning my rugs, couch and chairs. I will use Zerorez agan and recommend to others.

Report a concern   June 9, 2024 — Rated 10 out of 10 by Carol Simpson Zerorez Jacksonville
What do you like about our products and services?

He was kind, listened and knew what he was doing.

Report a concern   June 9, 2024 — Rated 10 out of 10 by B.C. Zerorez Jacksonville
What do you like about our products and services?

Serviceman was very personable. Did a great job without getting our hardwood floors wet. Great job.

Report a concern   June 8, 2024 — Rated 10 out of 10 by L.M. Zerorez Jacksonville
What do you like about our products and services?

The technician arrived on time and did a fabulous job of cleaning our carpets.

Report a concern   June 8, 2024 — Rated 10 out of 10 by C.M. Zerorez Jacksonville
What do you like about our products and services?

Highly efficient and professional in every aspect. Great company and will use again .

Report a concern   June 8, 2024 — Rated 10 out of 10 by L.G. Zerorez Jacksonville
What do you like about our products and services?

Thoroughness, and qualified , courteous technicians.

Report a concern   June 8, 2024 — Rated 9 out of 10 by K.H. Zerorez Jacksonville
What do you like about our products and services?

Technician was very thorough, did a great job

Report a concern   June 8, 2024 — Rated 0 out of 10 by J.S. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

I had carpets steamed for my move out. After the rental inspection, they dinged us for carpet in one room. It was my wife’s office, we have no pets. So I basically wasted money on a cleaning which didn’t get the job done

Report a concern   June 7, 2024 — Rated 10 out of 10 by C.M. Zerorez Jacksonville
What do you like about our products and services?

Fast friendly and great service

Report a concern   June 7, 2024 — Rated 10 out of 10 by Alice Bradford Zerorez Jacksonville
What do you like about our products and services?

It dried quickly and no odor.

Report a concern   June 7, 2024 — Rated 10 out of 10 by Lynn Reinhardt Zerorez Jacksonville
What do you like about our products and services?

Luis was very professional and detailed work.
He checked his work twice and when he left, my rugs looked great.
Thanks Luis!

Report a concern   June 7, 2024 — Rated 8 out of 10 by J.S. Zerorez Jacksonville
What could we do to improve?

The specials should be announced in advance and it should be clear how long they last.

Report a concern   June 7, 2024 — Rated 10 out of 10 by George Zeagler Zerorez Jacksonville
What do you like about our products and services?

Very professional , fast and good with the customer

Report a concern   June 7, 2024 — Rated 10 out of 10 by A.S. Zerorez Jacksonville
What do you like about our products and services?

Excellent service. Friendly, professional, and knowledgeable techs.

Report a concern   June 6, 2024 — Rated 10 out of 10 by J.K. Zerorez Jacksonville
What do you like about our products and services?

Carpet cleaning with the Pet deodorizer works really good

Report a concern   June 6, 2024 — Rated 10 out of 10 by Mike Lutins Zerorez Jacksonville
What do you like about our products and services?

The technician was awesome did such a great job !!

Report a concern   June 6, 2024 — Rated 10 out of 10 by L.C. Zerorez Jacksonville
What do you like about our products and services?

This was our second time using Zeroez; and again, your team (Michael and a trainee) was polite, professional and thorough. We would call upon your services again.

Report a concern   June 6, 2024 — Rated 10 out of 10 by S.F. Zerorez Jacksonville
What do you like about our products and services?

Our technician was very friendly and did a great job!

Report a concern   June 6, 2024 — Rated 10 out of 10 by Jessie Sorensen Zerorez Jacksonville
What do you like about our products and services?

I like the eco and pet friendly aspect of this type of cleaning. The ease of booking online, the availability and quality communication was refreshing. My tech Ethan was informative but not pushy about other services. He communicated how long to expect the work to take and discussed the results afterwards. Lastly, but not least my carpet looks almost new!

Report a concern   June 6, 2024 — Rated 10 out of 10 by Anna Behrens Zerorez Jacksonville
What do you like about our products and services?

I really feel like the carpets are super clean when you guys leave and I appreciate how there is usually a special going on so it's affordable.
And Kyle and Caleb did a great job.
Also very professional and polite.

Report a concern   June 6, 2024 — Rated 10 out of 10 by S.M. Zerorez Jacksonville
What do you like about our products and services?

I like when I call that I have a person to speak with not waiting endlessly in hold.

I like that your techs call when they are on their way.

I like that your techs dress professionally, do a great job, have a great attitude & don’t leave anything for me to clean up.

Report a concern   June 6, 2024 — Rated 10 out of 10 by B.B. Zerorez Jacksonville
What do you like about our products and services?

Great job!

Report a concern   June 6, 2024 — Rated 10 out of 10 by R.T. Zerorez Jacksonville
What do you like about our products and services?

We have used Zerorez for many years. They always arrive promptly. They do a very thorough job and the carpet/furniture always looks amazing when the job is done.

Report a concern   June 5, 2024 — Rated 10 out of 10 by Charles White Zerorez Jacksonville
What do you like about our products and services?

The two technicians arrived on time and performed the cleaning expertly and in a timely fashion. Both young men had clean, neat, appearance, and were very polite.

Report a concern   June 5, 2024 — Rated 10 out of 10 by D.H. Zerorez Jacksonville
What do you like about our products and services?

Conscientious attention to antique rugs, and cleaned sofa upholstery thoroughly.

Report a concern   June 5, 2024 — Rated 10 out of 10 by D.W. Zerorez Jacksonville
What do you like about our products and services?

Every thing is ok .happy with the way my carpet came out.very clean the guy did a very good job . Got out some tuff
Stains ..I will be calling you again

Report a concern   June 5, 2024 — Rated 10 out of 10 by R.H. Zerorez Jacksonville
What do you like about our products and services?

Very satisfied with service.

Report a concern   June 5, 2024 — Rated 10 out of 10 by C.B. Zerorez Jacksonville
What do you like about our products and services?

Technician was very professional and respectful of our property. Cleaning solution was very mild, non toxic, and smelled nice!

Report a concern   June 5, 2024 — Rated 10 out of 10 by T.B. Zerorez Jacksonville
What do you like about our products and services?

Technician explained the process and offered additional options without being pushy. Good service and happy with results.

Report a concern   June 5, 2024 — Rated 10 out of 10 by N.E. Zerorez Jacksonville
What do you like about our products and services?

Courtesy and professional technician explains how he does the cleaning to you.


Privacy Policy