Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83357 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 13, 2026 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

ON time service, competitive pricing

Report a concern   January 13, 2026 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Alex was amazing and did a great job on our carpets. He was on time and very professional! I would sue Zerorez again!

Report a concern   January 13, 2026 — Rated 0 out of 10 by B.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Was overcharged and still haven’t heard from someone to make it right. Chat agent was zero help

Report a concern   January 13, 2026 — Rated 8 out of 10 by T.R.J. Zerorez Dallas/Ft. Worth
What could we do to improve?

I didn't know that there was a difference between cleaning carpet and high traffic aera cleaning. This should be told to customers ahead of time. I was told this the day the service tec arrived.We were very satisfied with the service. Great job!
Thanks
Delores, First name removed Reed Jr

Report a concern   January 12, 2026 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Process is thorough and effective

Report a concern   January 12, 2026 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Steam cleaning service we perfect! Professional service for great price , thank you!

Report a concern   January 12, 2026 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech was great, fast and polite.

Report a concern   January 12, 2026 — Rated 10 out of 10 by Patty Nagle Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, efficient & personable tech (Buddy). Got white carpet cleaned pretty well (>20yrs old). Will recommend him and call back in 6 mos. Thank you, Patty

Report a concern   January 11, 2026 — Rated 10 out of 10 by Tiffany Herron Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech was absolutely wonderful and informative, he took his time and we really felt like the job was done so well.

Report a concern   January 11, 2026 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service! Friendly technicians!

Report a concern   January 11, 2026 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service! Friendly technician!

Report a concern   January 11, 2026 — Rated 10 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional

Report a concern   January 11, 2026 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians are always friendly and knowledgeable. They don't push services. They just assess your situation, make some recommendations, and let you decide how you want to proceed. Always a happy customer. Thanks this time to Michael!

Report a concern   January 11, 2026 — Rated 0 out of 10 by C.W.C.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The sofa was not properly cleaned! The tech did not clean one side of the sofa. The pillows were not cleaned also. The job was incomplete and poor done!!!!!!

Report a concern   January 11, 2026 — Rated 10 out of 10 by Dixie Hunter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician arrives on time and they always do a good job about cleaning the carpets and cleaning up when they are finished.

Report a concern   January 11, 2026 — Rated 10 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very helpful in giving us options, and kept us updated on the status of spot removals.

Report a concern   January 11, 2026 — Rated 10 out of 10 by Lori Blevins Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I’ve always appreciated the fact that you don’t use harsh chemicals. We have used your company for several years and I believe there has only been one time we had a problem and you immediately sent someone back to fix it. Your technicians have always been very knowledgeable, kind and respectful too. Also, the scheduling service is easy and usually I can get a cleaning scheduled within a couple days of when I call. This week we had Jesse and he was so thorough and focused on some of the problem areas we had this time and did a great job.

Report a concern   January 11, 2026 — Rated 10 out of 10 by Liz Harper Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Scheduling was easy and fast! Technician explained the process very well and did a fantastic job!!

Report a concern   January 11, 2026 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Naz did a great job!

Report a concern   January 11, 2026 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love the way my carpets look new again.

Report a concern   January 11, 2026 — Rated 10 out of 10 by Angela Miller Leathers Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Young man was very professional and did a great job explained what he was going to do, how long to let dry etc. But that has been the case the several times we used zerorez.

Report a concern   January 11, 2026 — Rated 10 out of 10 by G.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and good

Report a concern   January 10, 2026 — Rated 10 out of 10 by Don Peeples Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product used to clean our carpets obviously worked better than other carpet cleaning services. Our technician was phenomenal!

Report a concern   January 10, 2026 — Rated 10 out of 10 by Mary Greene Zerorez Dallas/Ft. Worth
What do you like about our products and services?

In particular what I liked about your service was the courteous and respect shown towards me and my home during the cleaning by Demario, your employee. He used the products effectively to remove stains before beginning the cleaning and requested my inspection before moving to the next step. After he finished cleaning my rooms and hallway, he recommended the stain guard protection and showed me what my estimated total would be if I added it. Because he had proven himself to be trustworthy, I added it. Definitely will be utilizing your company again!

Report a concern   January 10, 2026 — Rated 10 out of 10 by Sadaf Gliani Zerorez Dallas/Ft. Worth
What do you like about our products and services?

wonderful service, excellent customer service,

Report a concern   January 10, 2026 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Marvin and Mackenzie are professional, and they are knowledgeable, polite, on time, efficient, and helpful.

Report a concern   January 10, 2026 — Rated 10 out of 10 by Geddy Hamerman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech was wonderful, informative, polite, and efficient! So happy with the results! Will use him and Zerorez again!

Report a concern   January 10, 2026 — Rated 0 out of 10 by I.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The brushes and cleaning equipment that were used on the upstairs area, which was very soiled with urine and feces from our dog, were used on our stairs, which had no smells or stains. Following the service, the stairs reeked of urine and the smell would not go away. I would like a refund.

Report a concern   January 10, 2026 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, knowledgeable, and thorough.

Report a concern   January 10, 2026 — Rated 10 out of 10 by Joan Tengowski Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always a good job and reasonable price.


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