Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83357 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 30, 2026 — Rated 10 out of 10 by C.M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Albert did a great job. Arrived on time thorough cleaning and great service. Carpets look great!

Report a concern   January 29, 2026 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very friendly, professional and did an excellent job

Report a concern   January 29, 2026 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He was beyond amazing. Our carpet looks impeccable! He went above and beyond and exceeded our expectations for our first time having our carpet cleaned. I will absolutely use this company again as I would like to do this annually to maintain our carpets.

Thank you again!

Report a concern   January 29, 2026 — Rated 10 out of 10 by cavin stephens Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good service

Report a concern   January 28, 2026 — Rated 10 out of 10 by E.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician MICHAEL did a fabulous job in cleaning my carpet. It was the cleanness it has ever been. I highly recommend Zerorez and ask for Michael for a job well done!

Report a concern   January 28, 2026 — Rated 10 out of 10 by N.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets dry quickly and have no residue left over on them. Good communication before their arrival.

Report a concern   January 28, 2026 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician pleasant & through. Carpet clean & dries quickly.

Report a concern   January 28, 2026 — Rated 10 out of 10 by Shannon Jones Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The person who cleaned my carpet did an excellent job and he really worked hard to get my carpet as clean as possible and was so professional and nice to deal with.

Report a concern   January 27, 2026 — Rated 0 out of 10 by C.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The service did not live up to expectations after upsold and promised that that was the only way to get rid of the stains. Please, don’t even reach out to us! Over priced under promising services and some of my carpet is 8 months old. The bedroom is 3 yrs old.

Report a concern   January 27, 2026 — Rated 10 out of 10 by Bobby Erwin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service is awsome. Over the years, ZeroRez technicans have worked HARD to clean and make our carpets look new. ZeroRez comes out at least twice a year.

Report a concern   January 27, 2026 — Rated 5 out of 10 by B.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

left dirty streaks in hallway and kitchen entrance

Report a concern   January 25, 2026 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service

Report a concern   January 25, 2026 — Rated 10 out of 10 by L.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the agent did a grreeat job. Well satisfied

Report a concern   January 25, 2026 — Rated 10 out of 10 by G.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was super easy to set up the appointment online. The technician showed up about 30 minutes into the 2hr arrival window. He quickly determined the services that we needed and got right to work! He was fast and I loved there was no perfume or chemical smell when he was done. Thanks Jesse!

Report a concern   January 24, 2026 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service quality, professional technician and fair price

Report a concern   January 24, 2026 — Rated 10 out of 10 by N.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service rep Joe was very polite and informative. He explained the service that was best for my situation and walked me through what he would be doing.

Report a concern   January 24, 2026 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I’m very satisfied with their service. The team was professional, and did an excellent job cleaning our sofa. It looks fresh and almost brand new. Great quality and great value. Highly recommended!

Report a concern   January 24, 2026 — Rated 10 out of 10 by Carolyn Williford Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zion was most efficient and did a great job!

Report a concern   January 23, 2026 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Environmentally friendly

Report a concern   January 23, 2026 — Rated 10 out of 10 by Pamela Break Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Albert came in a timely manner and was finished in about 2 1/2hrs! The house just felt cleaner!

Pam Break

Report a concern   January 23, 2026 — Rated 10 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service technicians were outstanding & the quality was excellent.

Report a concern   January 23, 2026 — Rated 8 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

The job done was not to the former standards that you're company has performed in the past.

Report a concern   January 23, 2026 — Rated 10 out of 10 by mike johnson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

paul our technician knew his stuff. spot pet areas came out very clean. carpet looks new

Report a concern   January 23, 2026 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians, Alex and Victor, were very thorough and friendly!

Report a concern   January 23, 2026 — Rated 10 out of 10 by M.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and thorough service

Report a concern   January 23, 2026 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the techs are thorough and do a great job. My carpets always look fantastic when they are finished. I love that there is no residue or harsh chemicals involved.

Report a concern   January 22, 2026 — Rated 10 out of 10 by D.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet always looks great after Zerorez carpet cleaning.

Report a concern   January 22, 2026 — Rated 5 out of 10 by L.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I shared via email and didn't get a response

Report a concern   January 22, 2026 — Rated 10 out of 10 by Sarah Tanner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

our provider was great! Speedy and kind!

Report a concern   January 22, 2026 — Rated 10 out of 10 by Mary Beets Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Able to schedule service in the same week I call. The technician is very knowledgeable.


Privacy Policy