Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84889 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 9, 2026 — Rated 10 out of 10 by Janis Zimmerman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician and the results he could get from a difficult spot to address

Report a concern   August 9, 2026 — Rated 10 out of 10 by E.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job of cleaning my carpet and removing stains.

Report a concern   August 8, 2026 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

professional, knowledgable and friendly! attention to detail...the best!

Report a concern   August 8, 2026 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job by technicians.

Wish there hadn't been so many equipment issues, but I appreciate the credit I received.

Report a concern   August 8, 2026 — Rated 10 out of 10 by Jonathan Landis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Amazing job!

Report a concern   August 8, 2026 — Rated 9 out of 10 by Marilyn McLaughlin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Bobby worked the entire day three rooms of carpets, took no breaks!. Very professional, considerate and thorough as well.

Report a concern   August 8, 2026 — Rated 9 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Mario was on time. Explained the process he would use. Stains came out.

Report a concern   August 8, 2026 — Rated 10 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Guys did a great job

Report a concern   August 8, 2026 — Rated 10 out of 10 by N.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything!

Report a concern   August 7, 2026 — Rated 8 out of 10 by N.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

Not go up on pricing when a customer( me) had budgeted the cleaning only to have the tech arrive and find out “ additional” charges

Report a concern   August 7, 2026 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Daniel was very professional and spent most of the day making sure everything was perfect. i would highly recommend Daniel to my peers.

Report a concern   August 7, 2026 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very happy with the effort John put into cleaning and trying to remove the odor I caused when I tried to clean the rug myself. He went above and beyond treating it 4 times with odor encapsulant trying to save my rug. I would gladly recommend your company to anyone I know.

Thank you,
First name removed in Arlington

Report a concern   August 7, 2026 — Rated 10 out of 10 by Michael Burkham Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional in every way. Carpet cleaning was thorough. The service provider was pleasant and informative. I will use use Zerorez again. This was a no hassle transaction.

Report a concern   August 6, 2026 — Rated 10 out of 10 by Joe Musco Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We are very happy with the job that Marvin and
Anthony did. Our carpets looks like new.
They were very kind and professional. Thank you for a job sell done!

Report a concern   August 6, 2026 — Rated 10 out of 10 by Bobby Robertson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your product is super, your technicians/specialists (Diamon) are professional, courteous, and technically extremely knowledgeable. Mr. Williams (Diamon) was prompt, professional and answered all of our questions. We would highly recommend Zerorez as a company and Diamon as a technician. In the future, we would like to have him (Diamon) as our Zerorez tech.

Report a concern   August 6, 2026 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything. I like that there are no harsh chemicals used.

Report a concern   August 5, 2026 — Rated 10 out of 10 by E.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a wonderful job. Clean, efficient and friendly! It was nice to see the before and after pictures. I would recommend them to anyone!

Report a concern   August 5, 2026 — Rated 10 out of 10 by Traci Logue Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We recently have the air duct and dryer vent cleanings done. Our technicians were outstanding! They arrived on time, kept us updated throughout the process and were very friendly & knowledgeable. We signed up for the next service notifications and hope to have our same 2 techs assigned for us again!

Report a concern   August 5, 2026 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean carpet.

Report a concern   August 5, 2026 — Rated 10 out of 10 by R.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was fantastic! Very knowledgeable.

Report a concern   August 5, 2026 — Rated 8 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

Just continue to provide first class customer service ensuring that your customer concerns are met and they're left satisfied

Report a concern   August 5, 2026 — Rated 10 out of 10 by Chris McIntyre Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your tech was very personable and professional.

Report a concern   August 5, 2026 — Rated 10 out of 10 by V.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech yesterday was awesome. He did a great job, he was also very friendly and professional. I will continue to use zerorez.

Report a concern   August 5, 2026 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Safe for pets Dries quicky compared to other companies that saturate the carpet.

Report a concern   August 5, 2026 — Rated 10 out of 10 by Catherine Cox Zerorez Dallas/Ft. Worth
What do you like about our products and services?

KP, the cleaning tech/rep that took care of our carpets on Aug 1 was informative but not sales-y about the additional services available after completing his walk through and listening to our concerns. After he tested a couple of trouble areas, he made his recommendations and I made the decisions of what add-on services we wanted done.

His work on the carpets were thoughtful and thorough. I appreciate his attention to detail and care for our older apt carpets.

I've been a ZeroRezz customer for years and plan to be for the future. Thanks, Cathy

Report a concern   August 5, 2026 — Rated 10 out of 10 by D.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How quick I can get service scheduled and the technicians are always friendly and knowledgeable.

Report a concern   August 5, 2026 — Rated 10 out of 10 by Karen Jones Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The person sent to clean my carpet was amazing. He was friendly, professional and very knowledgeable. He did a fantastic job and my carpets smell great and look like new

Report a concern   August 4, 2026 — Rated 10 out of 10 by B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician, Cesar, was very professional. He arrived within the scheduled window of time and Fidelity a good job.

Report a concern   August 4, 2026 — Rated 10 out of 10 by Debbie Eberhart Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very clean carpets, great service, very kind technician

Report a concern   August 4, 2026 — Rated 10 out of 10 by Kathy Amparan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional, efficient and personable.


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