Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84381 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 9, 2026 — Rated 10 out of 10 by F.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician (Victor) was very professional, gave information before and after cleaning, and did a great job on the carpets!

Report a concern   June 8, 2026 — Rated 10 out of 10 by Jeff Gilmore Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and thorough.

Report a concern   June 7, 2026 — Rated 10 out of 10 by HeidiLynne Hart Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My service tech on June 5th was outstanding. He went above and beyond to explain all the processes he was going to use and worked the entire day and into the late afternoon without taking a break. He ensured that all of the pet stains were removed from the carpets and then explained post-cleaning all the things that he had done. Outstanding work by this young man.

Report a concern   June 7, 2026 — Rated 8 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

The carpet tech did a much better job than the previous tech.

Report a concern   June 7, 2026 — Rated 10 out of 10 by G.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ease of scheduling. Value. Technician courtesy.

Report a concern   June 7, 2026 — Rated 10 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They always do a good job. Im never disappointed with their service.

Report a concern   June 7, 2026 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap and good cleaning

Report a concern   June 7, 2026 — Rated 10 out of 10 by R.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, neat and clean.

Report a concern   June 7, 2026 — Rated 2 out of 10 by C.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My and carpet pretty much look the same. And I thought they’d at least smell good. But it’s like yall just used water to wash everything

Report a concern   June 7, 2026 — Rated 10 out of 10 by P.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional person that came and cleaned carpet.

Report a concern   June 7, 2026 — Rated 9 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very nice, and informative about the services/product.

Report a concern   June 7, 2026 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was great! He was punctual, kind and did an excellent job.
Scheduling was easy and flexible.

Report a concern   June 6, 2026 — Rated 10 out of 10 by Kathy Phillips, Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It feels much better afterwards than the traditional carpet cleaning services.

Report a concern   June 6, 2026 — Rated 10 out of 10 by Terin Surber Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jacob was great! He worked with me by explaining Zerorez's different services. He help me decide which service best met my needs and then cleaned my carpet making it look new again. It saved me from removing the carpet unnecessarily and paying the expense of replacing it. I will definitely use Zerorez again!

Report a concern   June 6, 2026 — Rated 10 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Buddy did a fantastic job and got spots out of my carpet that your last tech two years ago told me he couldn’t do.

He is a hard worker.

Report a concern   June 6, 2026 — Rated 10 out of 10 by M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe did a great job!

Report a concern   June 6, 2026 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used your services several times and always been very pleased
CJ was very efficient and nice.
He helped me move a few items I wasn’t able to move myself.

Report a concern   June 6, 2026 — Rated 10 out of 10 by Jennifer Johnson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Amazing service. Professional staff. Highly recommend!

Report a concern   June 6, 2026 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet dried quickly and looked great after the cleaning!!

Report a concern   June 6, 2026 — Rated 10 out of 10 by Jack Miller Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez provides great service. Kevin was incredible! He was on time and pleasant. He provided me some tips on combating my cat’s vomit. He did a great job!! Would highly recommend him for future jobs!

Jack

Report a concern   June 6, 2026 — Rated 10 out of 10 by Mia Boom Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fantastic service and our tile looks almost new. That’s saying something for 30 year old tile!

Report a concern   June 6, 2026 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet is clean and not crunchy

Report a concern   June 6, 2026 — Rated 7 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

My carpet took a really long time to dry.

Report a concern   June 6, 2026 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was super impressed with the job that Javier did with cleaning my carpets, recliners and dining room floor. He was very thorough and professional. And he had a great attitude. You are fortunate to have such a great employee.

Report a concern   June 5, 2026 — Rated 10 out of 10 by Z.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jay did a great job. The carpet looks much cleaner and smells fresher.

Report a concern   June 5, 2026 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and convenient.

Report a concern   June 5, 2026 — Rated 10 out of 10 by Carol McCord Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have utilized Zerorez for 20 years! Your service is great! Your technicians are diligent, professional, and friendly. Our flooring looks wonderful, as usual! Thanks so much from a long-time client! Carol in Celina, TX

Report a concern   June 5, 2026 — Rated 10 out of 10 by Darlene Heiman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quite pleased with the service I just had done. Carpet looks clean and fresh. Great service technician. Overall great experience.

Report a concern   June 4, 2026 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zero residue left in the carpets!!

Report a concern   June 4, 2026 — Rated 10 out of 10 by Marvin Jackson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great work


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