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based on 85369 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very good work!!!!
What is in the products?
They do not stink🥳👍🥳
Your tech did a very good job on my Livingroom carpet and I'd use him again. The only thing that I need is that he said you folks would send me a report on my visit and a receipt for the payment, but I've not received it as yet. Please send it to Email address removed Thank you.
It is easy to set up the various services and make an appointment. The day of the Technician is on time with notifying me when he will be here, and he is here at that time and get straight to work. This time our Tech was Cameron and he was polite, personable, professional, hard worker, and did a great job!
The technician did an outstanding job.
I feel I was completely misled by pricing and scope of work. I only had one bedroom to clean - they gave me a one room quote for $57 then said a minimum charge of $107 + odor treatment assessment when technician arrived and I understood that. After assessment, the technician stated there’s been worse smell and couldn’t even see pee stains with his black light so he had to do “old fashion way” in his words and just smell from the carpet. Then he comes back and shows me a quote of over $1200. I was genuinely shocked and then it all of a sudden felt very salesy. Somehow he changed it to 50% of that and I felt I had no choice but to accept it. After paying over $500 for one room there is very little change in smell and the staining is worse where the pee was. Extremely disappointed. I would love a refund and/or a re-do of it.
Easy to schedule. Associates are very professional.
We good. Did a great job with removing stains kept floor drain from water outside carpet area. Def recommend this service having used many others prior.
The tech perfomed an excellent job. Very knowledgeable and professional
It works and the team is great.
Friendly technician
Offer some good advice
You made my awfully dirty carpets look absolutely new! Never had a better shampoo, even from you.
Good and friendly service
The service provider was extremely respectful, easy going, nice to talk to, and very informative about what was going on each step of the way.
Professional, timely and did a good job.
Joseph did a great job! He explained everything and made suggestions.
This is the second time I have used a Zerorez and would highly recommend!
Parts of the carpet are still damp after 48 hours.
The product really works and takes less time for carpet to dry. Dee, the tech was very friendly and professional. He did a great job removing stains.
My service technician was AMAZING! He walked me through every step of the process. Very well mannered and worked hard. He shared videos before and after his work.
The carpet was too wet and my house smells like musk!
Alex was great
Great service and my carpets and rug look great!
Price and results.
The technician was very courteous and did a great job
Arturo was very respectful and made sure carpet was clean. Will be asking for him next time.
eVERYTHING
Excellent job in cleaning my carpets. Service tech was friendly and efficient. Wil use them again next year.
After the first cleaning, the house smelted musty and spots were still visible. We reached out and were told a reclean would be done to make it right. The same technician that did an inadequate job the first time was sent back. He told us the issues we were experiencing were due to not paying for the top tier clean. We were charged an additional $300. The next day the musty smell is worse and there were still some spots that were not cleaned well. I wasted $1100 on a 3 for $109 deal. It felt like the technician was irritated that he had to come back and his work showed it.
Gets our carpets clean and they stay clean because Zerorez doesn’t use soap or chemicals.
Loved the service. Efficient and friendly service from Jay!

Helpful, friendly and knowledgeable!