Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84381 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 28, 2026 — Rated 10 out of 10 by Ownika McGowan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Diamond did a great job cleaning my carpet and not pressure with upselling

Report a concern   May 28, 2026 — Rated 10 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Loved how quick, professional, and well the job was done.

Report a concern   May 28, 2026 — Rated 10 out of 10 by W.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your workers are prompt and thorough

Report a concern   May 28, 2026 — Rated 10 out of 10 by M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Alberto did a great job with the carpet cleaning and our carpet looks and smells so much better!

Report a concern   May 28, 2026 — Rated 10 out of 10 by Catherine Patrick Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional work ethic and thoughtfulness

Report a concern   May 27, 2026 — Rated 10 out of 10 by R.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Scheduling. Professional personnel. On time. Maybe more expensive than others but consistent work.

Report a concern   May 27, 2026 — Rated 10 out of 10 by K.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tracy arrived on time and was very efficient in cleaning all the carpet in my home.

Report a concern   May 27, 2026 — Rated 10 out of 10 by Timothy Roberts Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaned well

Report a concern   May 27, 2026 — Rated 10 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech team was great, and they were efficient. Carpet feels better afterwards.

Report a concern   May 27, 2026 — Rated 10 out of 10 by W.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Alex and his trainee took time to overview what was going to happen, benefits of service, and what could be expected after the treatment.

They were also extremely careful, especially around electronic equipment.

Wouldn't think of using anyone different the next time.

Would highly recommend this team for any project.

Report a concern   May 27, 2026 — Rated 0 out of 10 by L.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Odors and stains are all still present. The treatment did nothing. The technician was really nice and professional though.

Report a concern   May 27, 2026 — Rated 10 out of 10 by Stewart Tozier Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our ZeroRez cleaning services experience was excellent. Our carpeted rooms, stairs, and area rugs look fantastic. Also, your rep (George) was amazing! He was extremely personable, knowledgeable, and helpful. We will definitely request him again in the future! Thanks!!

Report a concern   May 27, 2026 — Rated 10 out of 10 by Janan Weeks Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The person servicing my home was very nice, on time, very respectful of my items in the house. Carpets look nice and it didn’t take him very long.

Report a concern   May 26, 2026 — Rated 10 out of 10 by Susan Morrison Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your representative was on time, friendly and very easy to have in our home. Carpet looks great. Definitely recommend him, and your company.

Report a concern   May 26, 2026 — Rated 9 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ease in scheduling, prompt and efficient service, professional.

Report a concern   May 25, 2026 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am very pleased with the job that Jacob C. did cleaning my carpets. I would recommend him.
He was very knowledgeable about what I needed and took his time to make sure the job was done right.

Report a concern   May 25, 2026 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Tech that did my carpet cleaning was very thorough and took his time to make sure all the spots were cleaned. Also was able to arrive on time on the day I requested.

Report a concern   May 25, 2026 — Rated 10 out of 10 by Tom Johansen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Alex and Cole were excellent, carpet looks great!!

Report a concern   May 24, 2026 — Rated 10 out of 10 by Norma Sandy Haynes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jesse did an excellent job cleaning the soiled carpets. Thanks for providing a great floor cleaning service

Report a concern   May 24, 2026 — Rated 10 out of 10 by A.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jay took the time to fully explain my options and was very informative

Report a concern   May 24, 2026 — Rated 10 out of 10 by Logan Wilson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fantastic job as always!

Report a concern   May 24, 2026 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Kim did a fantastic job cleaning my carpet!

Report a concern   May 24, 2026 — Rated 8 out of 10 by P.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

I don’t know why the fumes on the truck made my carbon monoxide alarms continually go off, even after he left. I had to get a ladder to physically disable them to make them stop. Very terrorizing for my cat.

I also had higher expectations for some of the pee spots on the carpet to be removed. The tech said the miracle enzymes could have bleached the carpet causing it to look like stains were still there.

This is my second time to use your service, this time in a new house. I was surprised by the added cost of carpet protector for each area. I don’t see how your method “strips” the new carpet protector so I felt obligated to add that feature.

Report a concern   May 24, 2026 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good service

Report a concern   May 24, 2026 — Rated 10 out of 10 by Jarvis Broeckel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Zerorez employee arrived on time

Discuss the process and what to expect

Was very friendly and courteous

Did a great job

Recommend to friends

Report a concern   May 23, 2026 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very helpful and professional from making the appointment to cleaning my cushions.

Report a concern   May 23, 2026 — Rated 10 out of 10 by Carolyn Downs Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I would highly recommend Nelson who did our carpet cleaning. He did a fantastic job on our carpet that was very dirty for some time. He got it so clean that it looked like new carpet. Great job Nelson!

Report a concern   May 23, 2026 — Rated 10 out of 10 by Linda Carter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was on time, professional and efficient. He explained everything that he would be doing and what he was expecting the outcome to be. He presented two options from which I could choose one that would satisfy me. He was very thorough and timely in finishing the project. The cleaning products he used were different from any others I had experienced from other companies I used in the past. There are no harsh chemical odors like the others have had. In fact, no odors at all even after the carpet dried. I will definitely be using Zerorez in the future.

Report a concern   May 23, 2026 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fred was very professional and did an excellent job cleaning the pet stains. Will definitely be using Zerorez again.

Report a concern   May 23, 2026 — Rated 10 out of 10 by Sarah Matt Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning of our stairs was great! We have use them before, about 8 years ago, and the service was just as great now. Thank you!!!


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