What our clients think of us!

The price has gone up too much from the last time I used these cleaning services. And the technician was not very good. I had to clean over several spots that he missed.

Our technician was great and did a wonderful job

It was easy to make an appointment, the technician (Albert) was right on time and very professional and courteous. He took his time explaining the process and the end result was wonderful. My carpet was not in good shape but looked like new after he finished. I was very satisfied!

It was a bit pricey, but I had deep clean/odor removal treatment. The dog bio stains did come out and it definitely smells a lot better. I would recommend.

Our tech, Buddy, was on time, listened to our needs and executed everything professionally.

my tech, Kenny (?) was awesome. very friendly and professional. he worked quickly and the job turned out great! 10/10

The team effectively eliminated the presence of pet-related odors.

All

There were no surprises. Technician arrived on time, efficiently did the work, and left. I have a very clean and fresh carpet. Just what I paid for.

Buddy is very professional and does a great job ! I will have him back

A few spots and traffic patterns needed another treatment, and Buddy did a great job and I'm SO happy and telling every one!

thank you, Buddy and Zerorez.

There was a never before issue in 40 years, with my carbon monoxide monitor going off. I did not even know what it was! Buddy did and unplugged it. It went off again yesterday.
My concern if there is too much emission, affecting the environment and particularly you employees, breathing that all day. Please keep me imformed about the issue and resolution.
Health is my business!
First name removed Reed 3306 Water Oak Ct. Farmers Branch 75234
Touching Our World Foundation

Service was great. The technician was organized snd professional. I plan on using them in the future to clean my chairs.

Your carpet tech was right on time and did a great job. The 240 degree water to the wand really got the job done.

Our technician did a great job. He was very nice and throrough.

I have used Zerorez exclusively for as long as I can remember. There were always two technicians that came and did the work. There was only one technician that arrived that day. He was a nice guy. At the End of the day and everything was dry; my carpet literally had not changed. I have dozens of stains that were there before and are still there now. These spaces were cleaned out mostly, not a lot in the way. I used to be amazed by your companies work, not anymore. I was sorely disappointed. I could not believe just how bad of a job was done. I watched in the past when the Zerorez tech remove fingernail polish, candlewax and untold stains with what seemed like magic, but not this time. It literally looks nothing has been done and there is absolutely zero improvement. I understand companies change and franchises change, but this is not change for the good. I will not use or recommend Zerorez ever again, and I have recommended you company to hundreds of clients over the years. I am a licensed Texas All-Lines Adjuster, and I am in and out of numerous homes every year. My opinion is valued and respected, and friends, family and client call me for referrals. Zerorez will no longer be on that list. The work performed on my carpet is simply not work my time or money invested.

The tech was friendly and on time. It did take about 5 hours for our carpets to dry, which was about double from the last time we used ZeroRez.
We will use them again, but suggest maybe using less water.
Thank you

Customer service was excellent. The technician did an incredible job.

Nice technician and love the feel of my carpet afterwards.

My technician, Albert, did an incredible job. He was very knowledgeable and professional.

I got nothing but upsells from the time they entered until the time they left. $450 to clean 2 rooms, a stairway and a closet is just way out of line.

I appreciated being able to schedule the whole thing online and get an appointment the very next day! The technician was professional and friendly, and he did exactly what I had requested in the initial form online. The entire process was quick and simple.

Very pleased with the results of my Zero Res carpet cleaning.

I wasn’t sure what to expect when I called. Scheduling the service was easy and you were available the next day. The whole process from testing, setup and execution went smoothly and I’m blown away by how good the floors look after years of build up. I think this might become an annual service to keep everything looking great! Thanks so much!

Chemical free products safe for kids and pets

Total experience.

The guy who did the job went above and beyond to make sure the job is done professionally. 5star

I like the carpets not being so wet when Zerorez is finished. They do a good job of making my old carpets look good again and the technicians are always careful and polite. It’s a pleasure doing business with them.

Clear communications. Quality work.

Very nice and friendly technician.

Customer service was exceptional. The technician was very efficient and very friendly. The carpets look amazing. We are just thrilled and will likely use them again in the future.