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based on 83357 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The couch looks and smells just like it did before it was supposedly cleaned. I called the next morning (today) and am still waiting on a supervisor call back. Absolutely not worth a penny much less, $300 plus dollars.
Great agent finding our my needs and setting up appointment. The equipment does a great job and the house feels "cleaner" with your zerorez system. The cleaner Buddy was very respectful, conscientious and hard working, who also listened to my needs.
Vert attentive and considerate of the space. Did excellent work.
Great service!!
Arrive in the time slot. Call ahead to let me know the arrival time. Well trained technicians. Get the job done well and don’t waste time. Get my feedback as they progress. My rocker and rug looking good again. Very pleased.
Apparently when you cleaned my carpet, after it dried, there was discoloration that you said was from the pad. And to get down and clean the pad was going to cost me $80 a square foot. That is very expensive ! I’m frustrated and disappointed as I have been using Zero Rez at least 20 years. I cannot afford $80 a foot.
Name removed
Very disappointed
THE SEEMS TRULY CLEAN AND FRESH AND DRYS FAST.
Easy to schedule. Did great job cleaning
Speed of service and impressed at how clean the carpet had gotten.
Great products and customer service
Tristan was very professional and thorough. He was a pleasure to do business with.
Albert did a great job. He explained everything he was doing and gave us some great tips to take care of our carpet.
The technician was a good technician. He did a job well very appreciative.
Nothing
Easy to schedule, knowledgeable friendly staff and finished product.
Marvin was excellent he did a wonderful job.
Products and services were great, no residue left on carpet, and they were all very clean. Services showed up early and was very affectionate
Fast, communicative, clean.
Tech was very professional. He did try to up sale me but did offer additional products which I did purchase. Carpet dried in a timely manner.
Thank you.
The tech was supposed to arrive between 8 - 10 am but arrive closer to 11 am.
Extremely pleased with our experience and Javier was so wonderful to work with. 1000% would recommend to anyone and everyone.
First name removed was fantastic. Our kitchen tile looks great. Thanks for a fabulous job.
Excellent service. Very professional.
Technician was very knowledgeable and friendly
Everyone was friendly and polite they gave me the accurate quote and the cleaning was good.
Our service provider was very helpful and did an amazing job cleaning our carpets and rug! We will absolutely use this company again!
After a follow up treatment. The carpet still smells like old socks. This carpet is only 18 months old. Maybe the water in the truck tank is contaminated causing the smell. Maybe another tech knows more.
Excellent customer service. Tech was very knowledgeable, professional and did an excellent job. We would not hesitate recommending the company with employees like this. We are a lifelong customer.
Service