Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84888 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 16, 2026 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent follow up service. FYI, my ottoman with velvet fabric needed the marks removed from the previous cleaning. The marks don't come out if allowed to dry. I spent time smoothing the wet fabric until it dried and now it's perfect!

Thanks for making it right for me.

Report a concern   August 16, 2026 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service technician. Walked me through all options and why they were needed. Helpful and friendly.

Report a concern   August 16, 2026 — Rated 10 out of 10 by P.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was excellent

Report a concern   August 16, 2026 — Rated 10 out of 10 by Michaela Jones Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look brand new, and the tech was great! Super knowledgable and wicked friendly!

Report a concern   August 16, 2026 — Rated 10 out of 10 by Melinda Skelton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very knowledgeable and dilligent. He worked very hard and the result is my carpets look like new. Outstanding job!!!!!

Report a concern   August 16, 2026 — Rated 10 out of 10 by T.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great and fast but efficient.

Report a concern   August 16, 2026 — Rated 10 out of 10 by Joe Taylor Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very friendly and explained all of our options. He worked quickly and efficiently and did an excellent job. I was referred by my parents, who had used this company in the past. We are all permanent customers.

Report a concern   August 16, 2026 — Rated 10 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service.

Report a concern   August 16, 2026 — Rated 0 out of 10 by A.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Your company is disappointing and spontaneous and you don't do what you sale. Will never use you again or let anyone I know needing this kind of service. take me off your mailing list

Report a concern   August 16, 2026 — Rated 10 out of 10 by Debbie Dacus Zerorez Dallas/Ft. Worth
What do you like about our products and services?

George was very knowledgable. He arrived on time, worked efficiently, and explained the process.

Report a concern   August 16, 2026 — Rated 10 out of 10 by B.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians very courteous and very thorough.

Report a concern   August 16, 2026 — Rated 10 out of 10 by Julie McCoy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was amazing and did a great job. I have rarely seen someone eager to do a good job and proud of his work.

Report a concern   August 15, 2026 — Rated 10 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Alberto was WONDERFUL! Great job!
I give him a 10 !

Report a concern   August 15, 2026 — Rated 10 out of 10 by Tina Archambault Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was very knowledgeable about the services they offer & the value they add to our carpet.

Report a concern   August 15, 2026 — Rated 10 out of 10 by Nicole Battle Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great promotion. Easy to schedule. Very quick. Technician was very informative and polite. Would definitely use again.

Report a concern   August 15, 2026 — Rated 9 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thorough, Cordial & Professional

Report a concern   August 15, 2026 — Rated 10 out of 10 by Lisa May Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean, with no scent, friendly and worked with me.

Report a concern   August 15, 2026 — Rated 10 out of 10 by Greta Miller Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very thorough cleaning and no sticky residue on carpet

Report a concern   August 15, 2026 — Rated 10 out of 10 by Laura Hernandez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your employee was very informative, knowledgeable, and professional..

Report a concern   August 14, 2026 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I already recommended your services to two people
Jamie was very prompt. Told me exactly what needed to be done. He was very efficient and I
Was amazed how well my carpets cleaned.
I had seriously thought I would need to replace my carpet. But with your services I’ll be happy to have them cleaned again.
Thank you and I’ll probably be contacting you again next year.

Report a concern   August 14, 2026 — Rated 8 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

One of the guys that came to clean my carpets put his shoe coverings on before he came in and then the coverings disintegrated so there was nothing under the bottoms of his shoes long before he was finished. There were little pieces of the covering fabric on my floors when he left. Not a huge deal but he should have put new ones on as this happened about half way through the cleaning job. Everything else was good.

Report a concern   August 14, 2026 — Rated 10 out of 10 by C.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional

Report a concern   August 14, 2026 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality work at a reasonable price.

Report a concern   August 14, 2026 — Rated 10 out of 10 by Lisa Pinckard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was knowledgeable, professional and friendly. He explained the processes he was going to take to clean my carpets (and treat the stains) and was very help in recommending the best way to treat/clean my carpets. 10/10 would recommend to everyone.

Report a concern   August 14, 2026 — Rated 10 out of 10 by Lorenzo Debendictis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very affordable with excellent service and outstanding results!

Report a concern   August 14, 2026 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product made the carpet look almost brand new! There were horrible stains on the carpet and they came up and it appears as though they were never there!

Report a concern   August 14, 2026 — Rated 10 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Honesty and great work. Efficient and very communicative as to what the prices and work being done.

Report a concern   August 14, 2026 — Rated 1 out of 10 by R.O. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I pay too much money to cleaning my 2 carpet rugs, and still look the same, when i make the appointment, they told me one price, and then, when he came to my house he told me different price, 3 time more... I am not recommended... Too expensive.....

Report a concern   August 14, 2026 — Rated 10 out of 10 by Jeanene Ludlow Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was friendly and did a nice job. Our carpets now look so much better.

Report a concern   August 14, 2026 — Rated 10 out of 10 by Samantha Sutherlan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The team members were very polite and professional. John knew what he was talking about and made great recommendations on how we could achieve the best clean possible.


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