Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83357 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 6, 2026 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the results...clean carpet, no sticky, quick dry and long lasting.
I like your techs...they really do call ahead 30 minutes before coming.

Report a concern   February 5, 2026 — Rated 10 out of 10 by D.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like how my carpet was cleaned without the chemicals and didn’t leave out crunchy. Dexter was north friendly and professional and did a great job! I’ll ask for him in the future!

In did not like that I received an email with a social that was lower than what I just paid though.

Report a concern   February 5, 2026 — Rated 0 out of 10 by A.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Your company has blown out two of my electrical sockets. The need to replace them is urgent as they are fire hazards. The machine was plugged into a few sockets and blew both of them out.

Report a concern   February 5, 2026 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was great as was the team!

Report a concern   February 5, 2026 — Rated 10 out of 10 by Cindy Hodges Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality carpet cleaning with excellent results.
No residue left in carpet.
Available appointment next day.
Phone call from technician announcing estimated arrival time.
Prompt arrival of technician.
Knowledgeable & skilled technician.
Courteous technician who is respective of owner's property.
Courteous phone representative.
Fair pricing, especially with carpet special going on.

Report a concern   February 5, 2026 — Rated 8 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

I do not have a smart phone, getting texts with links is frustrating.

Report a concern   February 5, 2026 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and have always had a fantastic experience when using you company!!

Report a concern   February 5, 2026 — Rated 10 out of 10 by julie clark Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You all did an incredible job. My marble floor and carpet have never looked so good. The staff was courteous, professional, punctual and knowledgable. We definitely use again. THX so much!

Report a concern   February 5, 2026 — Rated 10 out of 10 by Debrah Lewis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule, great pre-clean inspection, cleaners are respectful and take their time to do a good job

Report a concern   February 4, 2026 — Rated 2 out of 10 by L.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The air duct cleaning was handled professionally and the technician took his time to do a wonderful job. I would definitely recommend his service.

The carpet/tile technicians that came from another location on a separate day did not do a thorough job. They were pleasant however, there are still stains on my carpet, dirt on my chairs and the tile/grout doesn't look much different from before they came. I will be calling a different company to come in behind them and do the job correctly.

Report a concern   February 4, 2026 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looked so great, stains and odor were gone.

Report a concern   February 4, 2026 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

D. Worked quickly and got out all the spots.ee was wonderful, helpful, and did a great job

Report a concern   February 3, 2026 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The method used to clean carpets and upholstery.

Report a concern   February 3, 2026 — Rated 10 out of 10 by Libby Hogg Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I've been using Zerorex for about 6 years, and all of their technicians are wonderful!

Their attention to detail and honest opinion of what can be cleaned realistically is always pertinent in regard to budget consideration.

Highly professional and reliable - meaning they show up when they say they will!

Report a concern   February 3, 2026 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, hardworking, friendly, high qualoty

Report a concern   February 3, 2026 — Rated 10 out of 10 by Vicki Dooling Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jamie was our service guy. He was very detail and was extremely professional with all the hoses. He made sure that the hoses weren't hitting the walls or furniture. Our tile floors looked so much better, plus our area rug looks new again. Zero Rez has always cleaned our homes for several years. If your looking for a great company call Zero Rez and ask for Jamie.
Jamie thank you again for me happy. My tile floors look amazing.

I hope Zero Rez understands what a true asset they have working for them.
Thank you again,
Raving Fans
Vicki Dooling

Report a concern   February 3, 2026 — Rated 10 out of 10 by Delores Hammond Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very courteous and thorough! My carpet looks so clean! Thank you so much!!

Report a concern   February 3, 2026 — Rated 10 out of 10 by T.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Bert did an excellent job removing quite a few stains on the rug and chairs. I was very satisfied with his work!

Report a concern   February 2, 2026 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Informative, friendly and polite.

Report a concern   February 2, 2026 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service technician was very nice and professional. He explained the services well and any add-on services. He did a nice job and the carpet looks really good.

Report a concern   February 2, 2026 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Products and services are great but it’s the people who make the difference. Thankful for your service reps here to help

Report a concern   January 31, 2026 — Rated 10 out of 10 by S.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy scheduling, crews are outstanding and really do a great job.

Report a concern   January 31, 2026 — Rated 10 out of 10 by Xiomara Ivaldi Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Buddy was incredibly efficient, courteous, professional
and helpful. In a short time he had all rooms cleaned and sparkling. I highly recommend him to others who want a job well done.

Report a concern   January 31, 2026 — Rated 10 out of 10 by Jeff Washburn Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fantastic service. I believe it was Paul that did my house. He did an amazing job, friendly and super thorough. Loved the result, it's great!

Report a concern   January 31, 2026 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet cleaning

Report a concern   January 31, 2026 — Rated 10 out of 10 by G.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets are very clean after your technician does his job. The prices are reasonable especially when a special deal is offered.

Report a concern   January 31, 2026 — Rated 10 out of 10 by Katelyn Lewis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Agent was nice friendly And fast sweet

Report a concern   January 30, 2026 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love working with Zerorez all the time! I would highly recommend them

Report a concern   January 30, 2026 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

A very GOOD job. The person doing the job represents your company well...very well!

Report a concern   January 30, 2026 — Rated 10 out of 10 by Oksana Peters Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great carpet cleaning, and had a nice experience with a tech who cleaned our house.


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