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based on 83357 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I think the end result is the pet odor was not satisfactory. I still have odors coming from the area rug.
The technician arrived onsite in a timely manner. He was also very professional and friendly. He explained what he was going to do and the approximate time that it would take to complete the job. Lastly, he did and awesome job! My carpet looks very nice.
My tech was so patient, knowledgeable, punctual and he did an Amazing Job
Knowledgeable and professional
Our tech went above and beyond to support our needs and did a fantastic job!
Carpet always looks great after cleaning and Techs like Diamond are thorough and detailed
The person sent was courteous, considerate of my time and home, timely, explained all charges and left everything clean and neat.
Love the clean feel of the carpet after cleaned. My technician was very good.
Very pleased with the duct cleaning service rendered by Zerorez. The technician was personable and pleasant to deal with. He explained the process and showed us pictures of the ducts upon completion of his work. I would highly recommend using Zerorez.
Excellent service!
On time punctual arrival and explaining the whole cleaning process and addressing any concerns prior starting the work!
GREAT CUSTOMER SERVICE AND EXCELLENT CARPET CLEANING
"Specials" help keeping the cost to an acceptable level. Service in 2015 was not acceptable due to poor cleaning results. However, the technician this year was personable, effective and made the effort to create great results. Much appreciated!
Thorough and less chemicals
Your young man did a very good job on my floors.
The hard working young man that cleaned my carpets. He was considerate with a willingness to make sure that I was satisfied with the service provided.
My carpets look great and the job was happily and professionally done. Thank you
In my sunroom there were spots where my plants were overwatered and left stains. The technician said that the padding was also stained and he did a deep stain removal for the carpet and pad. I paid $300 extra for this service but the stains were back the next day. Very disappointed. He cleaned two other rooms and hallway and 4 patio cushions. Total bill was $630--much more than I expected.
Our tech did an excellent job and was very professional.
Your products are very good at cleaning and spot removal!
Calls before appointment, curtious, good job cleaning carpet
The young man you sent was so nice and professional. He explained everything clearly and did an excellent job.
The only negative we have is that the technician had equipment that scratched our floor. This has happened to us twice in the last few years from your company. We tried our best to cover the path where they were working. Perhaps your company could explore finding a way to pad the couplings on their hoses or something in the future to minimize this risk for customers. Other than that we are quite pleased with the work that was done for our home.
Repeat customer
Timely, friendly, professional, excellent price.
Prompt service. Michael was very courteous and friendly. He did a great job! I will surely use this company again.
Arrived on time and our tech did a great job.
I like that the products are not dangerous to my family, the carpet was extremely clean! The representative was so courteous, so considerate, when they thought he might be a little bit late he called me directly twice! Diamond was extremely professional! We will definitely use you again and refer our friends and family. Thank you for no hidden charges as well!
Results, price and professionalism

The service tech was friendly and knowledgeable and did a great job