Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83357 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 31, 2025 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals
No residue

Efficiency
Punctual
Professional
Integrity

Thank you.

Report a concern   December 31, 2025 — Rated 10 out of 10 by Callie Diamond Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service Technician explained all the details. Courteous and professional.

Report a concern   December 30, 2025 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technician

Report a concern   December 30, 2025 — Rated 0 out of 10 by V.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My carpets look worse than before. There are some strange red stains in one of the rooms that I’ve never seen before. I do not want you to come back.

Report a concern   December 30, 2025 — Rated 10 out of 10 by Matthew Carline Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, affordable and professional service. Our tech Tracy was very thorough and informative.

Report a concern   December 30, 2025 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Reasonably priced, fast drying, and the employees are always top notch!

Report a concern   December 30, 2025 — Rated 10 out of 10 by Deborah Sifuentes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I only use zerorez

Report a concern   December 30, 2025 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Convenient, clean, effective and friendly service

Report a concern   December 30, 2025 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome service.

Report a concern   December 30, 2025 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule, professionalism and high quality service.

Report a concern   December 30, 2025 — Rated 10 out of 10 by K.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Simple to book and technicians are always friendly and knowledgeable.

Report a concern   December 30, 2025 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Xion did a great job cleaning our carpet and explaining the process throughout. Great customer service!!

Report a concern   December 30, 2025 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was good and the technician was timely and professional.

Report a concern   December 30, 2025 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician was so knowledge and helpful

Report a concern   December 30, 2025 — Rated 7 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

The technician was very professional. The house smelt wonderful when he left. But a couple of days after it went back to smelling like it did prior to the carpet being cleaned. I’m very disappointed in that because I paid extra to have an area flooded that I knew it was causing the issue.

Report a concern   December 30, 2025 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I referred you to Cathy and Lillard Jackson in Mansfield, Texas.
You cleaned their carpets on Saturday, Dec. 27th, 2025.

Report a concern   December 29, 2025 — Rated 10 out of 10 by KeJaun DuBose Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, honest and upfront.

Report a concern   December 29, 2025 — Rated 0 out of 10 by G.N. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I've used Zerorez about 5 times now and always been VERY satisfied until this last time. The job was done quickly, but not thoroughly. The carpet still looked dirty.

Report a concern   December 29, 2025 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

What I like most is their professionalism, the quality of their employees, and, of course, how the carpet in my home looks.

Report a concern   December 29, 2025 — Rated 10 out of 10 by Chim Keomanila Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and price. Very satisfied with everything.

Report a concern   December 29, 2025 — Rated 10 out of 10 by Catherine Ybarra Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Punctual, thorough, efficient. All charges clearly explained ahead of service

Report a concern   December 29, 2025 — Rated 10 out of 10 by Kate Bartz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great Service from beginning to end!
Xion the technician was amazing!

Report a concern   December 29, 2025 — Rated 10 out of 10 by W.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No upselling! Showed up in the window given with advance notice the day of service. The service provided by Buddy was well done. Very satisfied!

Report a concern   December 28, 2025 — Rated 10 out of 10 by E.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service and a friendly employee that talked me through the entire process

Report a concern   December 28, 2025 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was excellent

Report a concern   December 28, 2025 — Rated 10 out of 10 by Joel Perez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Diamond did an amazing job cleaning our carpets with Zerorez. He was professional, on time, and very respectful of our home. He explained the process clearly and made sure everything was done right. Our carpets look and smell fresh, and the results were noticeable right away. Highly recommend Diamond and Zerorez for anyone looking for quality carpet cleaning.

Report a concern   December 28, 2025 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nicolas did a great job. I left to run an errand and told him I had a flat tire at Target so could not come back. He did say he would send me photos of the two bedrooms he cleaned but I did not get those. So, if someone could send those to Email address removed I would appreciate it or my cell, Phone number removed,

I do feel like the person who booked my appointment kind of messed up as I said Nicolas would need to come in the garage, but his vehicle could not be over 7 feet.

His van was over 7 feet, and Nicolas had to park on Gaston Avenue, (which is a very busy street with a fire department nearby on Malcom X Blvd). Plus, his hose had to go many more feet than what I thought would be easy. He was concerned he might get a ticket. And I did not want him or his truck to be hit.

But he was able to get it done. I just think the phone personal should have followed thru on the need for a truck that could come in the garage.

First name removed Kirk Last name removed, 2732 Gastong Avenue, Suite 426, Dallas, Tx 75226 ,

Report a concern   December 28, 2025 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and a job well done

Report a concern   December 28, 2025 — Rated 10 out of 10 by Kristen Watkins Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpeting looks great! This cleaning was the best one that has been done in years! Our tech, Korey, did a fantastic job! Very satisfied!

Report a concern   December 28, 2025 — Rated 5 out of 10 by A.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Ive used Zerorez before with no problems. This time, all rooms still had spots and the salesman was uncomfortable and cheating the company out of money, which I fell for.


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