Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84394 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 19, 2025 — Rated 3 out of 10 by J.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Communication. You moved my agreed apon window time without communicating to me and tried to cover it up with a delayed service technician excuse.

Report a concern   November 19, 2025 — Rated 10 out of 10 by Roger Olsen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I had a great technician who got out all our stains and did a great job! Send him next time

Thank you

Roger Olson

Report a concern   November 19, 2025 — Rated 10 out of 10 by B.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They were on time, patient when I was not on time.
Helped made sure I understood everything he was doing.

Report a concern   November 19, 2025 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician arrived on time, was courteous, gave good information about his service and was very professional.

Report a concern   November 19, 2025 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service tech was very knowledgeable & explained what he would be doing. We are repeat customers.

Report a concern   November 19, 2025 — Rated 10 out of 10 by William Walker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great tech. Professional, Knowledgeable, Friendly...

Report a concern   November 19, 2025 — Rated 10 out of 10 by S.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and did a great job cleaning.

Report a concern   November 19, 2025 — Rated 10 out of 10 by K.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I trust that zerores will do the job at a fair price

Report a concern   November 19, 2025 — Rated 5 out of 10 by P.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I still have spots on the carpets. I took them out with just soap and water.. the person who did it in February 2025 was better at cleaning the carpets than the person who did it in 11/14/2025. I was disappointed because the first time it was cleaned really good, but not this recent time. Thanks

Report a concern   November 19, 2025 — Rated 8 out of 10 by F.A. Zerorez Dallas/Ft. Worth
What could we do to improve?

Explain the process being used.

Report a concern   November 19, 2025 — Rated 10 out of 10 by Kristen Sewell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Wonderful! Transparent online pricing, on time, protection of corners, fast drying, great cleaning result!

Report a concern   November 18, 2025 — Rated 10 out of 10 by D.U. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and job well done

Report a concern   November 18, 2025 — Rated 10 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Demarion was a true professional and walked me through each step of the process! He’s an asset to your organization. Continue to give him opportunities to learn and grow with the company.

Report a concern   November 18, 2025 — Rated 9 out of 10 by Angela Smasal Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great price!

Report a concern   November 18, 2025 — Rated 10 out of 10 by P.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet is so clean!

Report a concern   November 18, 2025 — Rated 10 out of 10 by Nancy Harrington Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Been your customer for over 20!yrs. You doba great job and guarantee your cleaning. Very accommodating company

Report a concern   November 18, 2025 — Rated 10 out of 10 by R.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was courteous and professional. He explained our options and let us decide. Not pushy.

Report a concern   November 18, 2025 — Rated 10 out of 10 by Judy Paschaell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality service
friendly service providers
communicate their time -when to expect them
Judy

Report a concern   November 18, 2025 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

professional, courteous, and great jobs

Report a concern   November 17, 2025 — Rated 5 out of 10 by G.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I already left a Google review. Thank you though.

Report a concern   November 17, 2025 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician did a great job!

Report a concern   November 17, 2025 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality of work and timely results.

Report a concern   November 17, 2025 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You service rep was efficient, he explained everything to me up front before he started and did a great job cleaning my carpets.

Report a concern   November 17, 2025 — Rated 10 out of 10 by Noe Garcia Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The outcome. Brought my carpet back to life.

Report a concern   November 17, 2025 — Rated 9 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thank you for cleaning our carpets they look amazing!

First name removed
Promise Land, MFG.

Report a concern   November 17, 2025 — Rated 10 out of 10 by Stuart Robinson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ray Trevino, the technician, was very professional and did a great job!

Report a concern   November 17, 2025 — Rated 10 out of 10 by T.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great results, friendly operators/employees.

Report a concern   November 17, 2025 — Rated 8 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

My carpets look better than they have in years. We did not think this was possible. However we opted for the odor treatment and I think the smell is worse now then before. It was also a little pricey but I am pleased with the looks of them.

Report a concern   November 16, 2025 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service technician was very good at his job, polite and we enjoyed his pleasant personality. When he was done everything looked great!

Report a concern   November 16, 2025 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

professional and timely


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