Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83861 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 8, 2025 — Rated 10 out of 10 by Mason Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service - on-time - by experienced professional.

Report a concern   September 7, 2025 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very clean and professional reliable

Report a concern   September 7, 2025 — Rated 7 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Limit upselling services. We ordered the 3 rooms for $99 special. An immediate $25 service fee was added. We had some pet stains. We were charged $65 per spot, which consisted of spraying a solution on them. Shocked at the cost, we asked for and received a senior discount. Total cost: $271 and change…a far cry from the $99 ad. We’re longtime customers, but plan to call Stanley Steamers next time.

Report a concern   September 7, 2025 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The team absolutely crushed it - pet stains removed and the carpet looks brand new. Easy to schedule with and very punctual.

Report a concern   September 7, 2025 — Rated 10 out of 10 by C.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good cleaning and through! Cleaner listens to suggestions and implements if he can. Pleasant to coordinate with.

Report a concern   September 7, 2025 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   September 6, 2025 — Rated 10 out of 10 by D.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the friendly and professional service that I received. Zeroez cleans my carpet great and provides great service.

Report a concern   September 6, 2025 — Rated 10 out of 10 by Karl Kennerly Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Albert is the Best! We love Team members that do such a great job like him!

Report a concern   September 6, 2025 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service made our 25 year old carpet look amazing.

Report a concern   September 6, 2025 — Rated 10 out of 10 by Jamie Benton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service is amazing! Very through and personable!

Report a concern   September 6, 2025 — Rated 10 out of 10 by J.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fantastic service. Chris was very courteous and polite. He cleaned 5 rooms in under 1.5hrs. We are satisfied with the service. Thank you.

Report a concern   September 5, 2025 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was awesome and would recommend to everyone

Report a concern   September 5, 2025 — Rated 10 out of 10 by Sylvia Prussack Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast efficient, nice people

Report a concern   September 5, 2025 — Rated 10 out of 10 by Susan and Frank Turner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Really clean well. Fast and prompt service. Friendly technician. Very thorough.

Report a concern   September 5, 2025 — Rated 10 out of 10 by V.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products and procedures really clean my carpet.

Report a concern   September 5, 2025 — Rated 0 out of 10 by J.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Carpet was not evenly and thoroughly cleaned. Left streaks where part was clean and other areas not. Ridiculous price for sofa cleaning. Very disappointed overall.

Report a concern   September 5, 2025 — Rated 10 out of 10 by Laura Jewell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good results, and I like being able to customize the services. We only have one room of carpet, but sometimes we add on tile floors, other times upholstery cleaning.

Report a concern   September 5, 2025 — Rated 10 out of 10 by N.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very kind and helpful carpet cleaning guy. We were very happy with the job he did. He was professional and knowledgeable.

Report a concern   September 4, 2025 — Rated 10 out of 10 by Susan Morrison Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I’m satisfied with the results

Report a concern   September 4, 2025 — Rated 10 out of 10 by Jerry Essex Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service is always great. Thanks for taking care of my carpet. I have some referrals.

Report a concern   September 4, 2025 — Rated 10 out of 10 by Patricia (Trish) Roughton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time great results

Report a concern   September 4, 2025 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Charles was very helpful in booking my appointment. Diamond was very thorough and professional. I’m very pleased with the overall experience and outcome!

Report a concern   September 4, 2025 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service and our carpets look fantastic! Highly recommend and will be using Zeroez again!

Report a concern   September 4, 2025 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your rep was on time, courteous and did an excellent job of removing the stains from a section of our carpet

Report a concern   September 4, 2025 — Rated 10 out of 10 by Elizabeth Gail Bennett Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals, very through, attention to detail. Our technician was awesome, very hard working and explained every step. I will definitely use Zerorez again.

Report a concern   September 4, 2025 — Rated 10 out of 10 by Tony Bieniosek Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service!

Report a concern   September 4, 2025 — Rated 10 out of 10 by John Long Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Arrived when scheduled. Tech was knowledgeable and courteous. Pretreated quickly for pet stains and left us a clean carpet.

Report a concern   September 4, 2025 — Rated 10 out of 10 by Naomi Greenlee Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaner did a great job, better than other carpet cleaners I've used in the past so I will definitely call them again for service.

Report a concern   September 3, 2025 — Rated 10 out of 10 by Luis Arreola Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It did start off very pushy sales but informed our rep and pulled back and then making it a pleasant experience. The carpet turned out very well and smells clean. Thank you!

Report a concern   September 3, 2025 — Rated 10 out of 10 by Margaret Engel-Vogel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Techs arrive on time, are polite, considerate, and competent.


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