Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83364 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 19, 2025 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The techniascian was very professional and through on cleaning my carpet. Thank you!
Name removed

Report a concern   July 19, 2025 — Rated 10 out of 10 by Jennifer Nichols Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jay Gonzalez did a great job. Very thorough and friendly.

Report a concern   July 19, 2025 — Rated 9 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was fine.

Report a concern   July 19, 2025 — Rated 10 out of 10 by Charles Bell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service by tech!

Report a concern   July 18, 2025 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, great cleaning, friendly service.

Report a concern   July 18, 2025 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very clean carpets.

Report a concern   July 18, 2025 — Rated 8 out of 10 by E.A. Zerorez Dallas/Ft. Worth
What could we do to improve?

There was an area which I felt the technician should have spent a little more time on as he did a good job with a problem area that I was more concerned with. He was good .

Report a concern   July 18, 2025 — Rated 10 out of 10 by Diane Tejeda Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians are always kind and know their business.

Report a concern   July 18, 2025 — Rated 8 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

There were still some small spots left in the carpet but other than that our technician was amazing, professional, and polite..

Report a concern   July 17, 2025 — Rated 4 out of 10 by L.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My technician was very nice and helpful. I was happy originally with the cleanup. However, within 5 days the carpet was back to before. Normally the carpet stays clean for about 3 weeks to a month. I originally had another cleaning scheduled but I cancelled it due to how quick the carpet turned back.

Report a concern   July 17, 2025 — Rated 10 out of 10 by B.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service friendly and accommodating

Report a concern   July 17, 2025 — Rated 9 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

If you are not satisfied they will come back to touch up cleaning.

Report a concern   July 17, 2025 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians do a good job. The staff for nice and friendly. And the price is fair.

Report a concern   July 17, 2025 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt service & a good job cleaning! My carpet felt so clean after it dried.

Report a concern   July 17, 2025 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Robert did a great job and the carpet looks really clean and fluffy

Report a concern   July 17, 2025 — Rated 10 out of 10 by T.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look incredible and Caesar was very attentive and took the time needed

Report a concern   July 16, 2025 — Rated 7 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

My stair had a funky smell two days after the cleaning.

Report a concern   July 16, 2025 — Rated 10 out of 10 by Terry Blankenstein Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products they use cleans my carpets great and the technician Julian was very informative about! I would highly recommend this company!

Report a concern   July 16, 2025 — Rated 10 out of 10 by Ana Tye Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very friendly and quick. It was a great service

Report a concern   July 16, 2025 — Rated 10 out of 10 by Kristen Plohg Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jose was amazing! Very friendly, knowledgeable and thorough. Highly recommend!

Report a concern   July 16, 2025 — Rated 10 out of 10 by Paul Toomey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Polite service coupled with efficient service.

Report a concern   July 16, 2025 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and fast service.

Report a concern   July 16, 2025 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was very friendly. He explained everything to us and showed us pictures as the process was taking place. He was very respectful of our house and used the booties when going in and out the front door as it was raining off and on that morning. We hope to get him the next time we use your services.

Report a concern   July 16, 2025 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very efficient

Report a concern   July 16, 2025 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

10/10 service!

Report a concern   July 15, 2025 — Rated 10 out of 10 by Carla Mendez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He did a great job I still need his place is a need to be done!

Report a concern   July 15, 2025 — Rated 10 out of 10 by Cynthia Woodham Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Had my carpets cleaned that only had a few spots. Then Tech said he could also clean tile grout on the floor, that also included cleaning the all the tiles. I was AMAZED as to how fast and Clean it became. In the past I have gotten on my hands and knees with a toothbrush and spent hours rinsing and sucking up the rinse water with a Wet Vac. No more of that for me!
Thank Guys.

Report a concern   July 15, 2025 — Rated 8 out of 10 by V.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

The techs are a bit unpolished. I was told by two different people that they didn’t need to cover the vents. NO dirt would come out of them except the return and they would clean if it did. I insisted that we cover them and there was tons of dirt that came down as the tape was removed. My entire bathroom counter is under a vent and had dust and debris. This happened in the bedroom and living room. I think it just needs to be more accurately stated. Also, would be nice if you shared the before and after documentation.

Report a concern   July 15, 2025 — Rated 10 out of 10 by Renee Tatum Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the ease of scheduling and the price point is reasonable. The technicians were friendly and the carpets were cleaned thoroughly.

Report a concern   July 14, 2025 — Rated 10 out of 10 by Lindsey Nunn Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The customer service was great. The technician made me feel very comfortable and clearly knew his job well. The pet odor treatment worked great and my carpets are so clean!


Privacy Policy