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based on 83365 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It was quick easy and dried fast. Service was great and very nice.
The price point is too high. I had three rooms and two hallways cleaned. I used the 3 room $99 special. The cost of the hallways was almost as much as the 3 rooms. My final total was $220 before tip. In the past, I've been able to get the entire house cleaned for around $300. So while I would love to highly recommend ZeroRez, I can't. When I use the service, I am going to have to have 1/2 the house cleaned at a time rather than the entire house.
The tech was fast and effective. After he finished with my upholstered chair, it looked better than it has in years!
Javier and Chris did an excellent job.
The tech was friendly and respectable of property. Very professional and knowledgeable in the products and services and thoroughly explained the process.
We have appreciated and sought your ZeroRez Carpet cleaning services for many yeas and are quite pleased to continue with the fine staff who have assisted us. B. Last name removed
The work crews are polite and make sure that you understand what is being cleaned.
Great service, great product!
I would like to have someone come back out to treat the spots that have since becoming darker once the carpet dried over the weekend.
Nick did a fabulous job on my condo carpet. Very nice guy!
Easy to schedule with upfront pricing.
Easy to schedule. God service. Nice techs
Joe is the true OG!!
Quick and easy to schedule and the tech was friendly and did a great job at lifting stains.
On time and professional.
Service was way too expensive, being upsold at my home and associate trying to push product and increase my bill. Two small rugs in dining and living were OVER $300 which is RIDICULOUS. Fix your pricing structure. I will not be using this service again unless there is a massive sale.
My carpet was severely damaged on June 25th, 2025. I need a refund, and our carpet repaired. If the carpet is not able to be repaired, I will need the carpet replaced. Please reach out to me at Email address removed and I will provide pictures of the damage. I am very disappointed as I have trusted this company for several years. I hope to hear from someone as soon as possible.
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Phone number removed
Excellent service
Professional
Communication was easy and convenient. Good job on the carpets. Technician was very nice and friendly. Did a quick and thorough job.
Luke did a great job! He was prompt, efficient, friendly! It looks really good!
On time, professional technicians & my carpets look great!
I like that you don’t use harsh chemicals to clean. Your technicians are professional, knowledgeable and friendly.
Phenomenal seviice overall.Very cleasn,no smellcor residue. Also, when had issues,most of all and called back tocfinish the job ,you guys were ON IT and my carpets are besutiful.Andcsecond timecm smaller hose size to protect my cats when could not close them up.cThry were morec carefulcso very grateful..
I like your cleaning method and I’m always pleased with the result.
Paul has cleaned the carpets in my two homes in the past two months. He has done such an outstanding job! Never have my carpets been this clean!
It didn’t seem like he did a thorough job?! He was in and out in 25mins?! There were spots that didn’t look like any came up at all.
Have more powerful stain removal products for tough stain areas. Also, allow your special for 3 rooms for $99 to be combined.
Very good technician and quality service!!
Quick fast, and great customer Serive. Really knowledgeable about carpet.