Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83364 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 7, 2025 — Rated 6 out of 10 by C.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My stairs were cleaned, but I can still see dirty spots. It’s like some significant sized areas were missed. In addition, it took 2 of the steps 48 hours to dry, which makes me think the dirty water was not pulled back out of the carpet.

I’d like someone to come back out redo the stairs.

Report a concern   July 7, 2025 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was extremely helpful. My carpets look amazing considering they are old. Also had the technician take an area rug for cleaning. Look forward to it coming back cleaned and fresh.

Report a concern   July 7, 2025 — Rated 10 out of 10 by R.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets always turn out clean.

Report a concern   July 7, 2025 — Rated 10 out of 10 by Judy Wooton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Wish I could remember the name of the young man who cleaned out carpets, he was very nice and did an AWESOME job!

Report a concern   July 7, 2025 — Rated 10 out of 10 by Corrie Fish Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our service technician was knowledgeable and courteous and did a fantastic job getting some deep stains out of our carpet. Our expectations were exceeded! We will continue to use Zerorez for our floor cleaning needs!

Report a concern   July 7, 2025 — Rated 9 out of 10 by G.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The techs were friendly and quick. I was not given info on the air duct check which was on my quote. I thought this was part of the carpet cleaning. They didn't say anything to me about checking it when they were here. Just curious. Thank you

Report a concern   July 7, 2025 — Rated 10 out of 10 by Kim Johnson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet feels very soft and clean after service.

Report a concern   July 7, 2025 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician reviewed the areas to be cleaned. Explained the process and did his magic.
After completion, he pointed out areas that were worn.
He was very professional and knowledgeable. He cleaned up and left nothing behind.
I will definitely request him for future services.

Report a concern   July 7, 2025 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean carpets at reasonable prices.

Report a concern   July 7, 2025 — Rated 10 out of 10 by Jessica Peterson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything

Report a concern   July 7, 2025 — Rated 10 out of 10 by Julia Eastburn Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician Jay was very professional and answered all my questions. He was respectful, courteous, and openly communicated throughout the process. Very pleased with the results. My carpets look fantastic.

Report a concern   July 7, 2025 — Rated 10 out of 10 by Janet Cardona Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Brandon did a great job…

Report a concern   July 7, 2025 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looked terrific after it was cleaned.

Report a concern   July 6, 2025 — Rated 10 out of 10 by Debra Simmons Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Buddy for my carpet and Pablo for my air duct cleaning were both professional, courteous, and did an outstanding job in cleaning carpet and air ducts. I’ve been watching Zerorez on Good Morning Texas for a while and decided to give them a call. They both did an outstanding job. They both called before they came. They were on time and just outstanding, I highly recommend their services.
Thank you Pablo
Thank you Buddy

Report a concern   July 6, 2025 — Rated 9 out of 10 by R.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician you sent was a very nice hard-working person.

Report a concern   July 6, 2025 — Rated 10 out of 10 by Lisa O'Harra Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Bert is one of the BEST technicians that have ever been out here. He was meticulous in his detail to cleaning! We had some bad animal accidents and he got all of them out! Thank-you Bert!!

Report a concern   July 6, 2025 — Rated 8 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Nothing, service went well

Report a concern   July 6, 2025 — Rated 10 out of 10 by Sylvia Prussack Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, efficient, clean. Nice staff.

Report a concern   July 6, 2025 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

CJ was extremely kind and very thorough. Even while training Cory, he was polite, prompt and very detailed in everything. The service and products for cleaning are excellent. I have used them in thenpast and will use them again in the future.

Report a concern   July 6, 2025 — Rated 9 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

it's clean, but I never got the paid invoice I need!

Report a concern   July 5, 2025 — Rated 10 out of 10 by Roscoe Wright Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning method.

Report a concern   July 5, 2025 — Rated 9 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You don’t use harsh chemicals and it’s safe for everyone.

Report a concern   July 5, 2025 — Rated 10 out of 10 by Melissa Austin-Weeks Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Since I have pets, I appreciated the suggestions for ways to best clean and protect the carpet between professional visits. Bert continued to show me his progress and offer feedback on what I wanted the end result to be and if was satisfied. I was so impressed with Bert's knowledge and expertise.

Report a concern   July 5, 2025 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Javier did a great job and he's a pleasure to work with.

Report a concern   July 5, 2025 — Rated 10 out of 10 by F.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick professional service

Report a concern   July 5, 2025 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Satisfied with Cleaning

Report a concern   July 5, 2025 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe was amazing! Prompt, helpful, and offered great advice.

Report a concern   July 5, 2025 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Team Showed up on time gave notice as requested and no surprise add on charges. Carpets turned out great. Easy scheduling

Report a concern   July 5, 2025 — Rated 9 out of 10 by Karen Walker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

John did a great job of getting stains out. He was very professional and courteous. I will definitely use this cleaning service again.

Report a concern   July 5, 2025 — Rated 10 out of 10 by Karen Arnold Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great experience! Will recommend! Always friendly and helpful advocates!


Privacy Policy