Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83364 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 23, 2025 — Rated 7 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

The person who cleaned the carpet in my rent house, left a light on and turned the AC down to 65 and left it that way.

Report a concern   July 21, 2025 — Rated 10 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a good job.

Report a concern   July 21, 2025 — Rated 9 out of 10 by V.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cost was way above my budget but the carpet looks really clean.

Drying time for all rooms was over 24 hours.

Report a concern   July 21, 2025 — Rated 10 out of 10 by A.B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Attention to details / listening to the customers concerns and attempting to fur fill them.

Report a concern   July 21, 2025 — Rated 9 out of 10 by Jessica Hilliard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, effective service that can be requested online. Wish the regular price was a bit lower.

Report a concern   July 21, 2025 — Rated 10 out of 10 by C.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He did a great job.

Report a concern   July 21, 2025 — Rated 10 out of 10 by D.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

tech was very friendly and worked efficiently

Report a concern   July 21, 2025 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician did a great job and allowed me to check each room before moving on. He was fast, courteous, and thorough.

Report a concern   July 21, 2025 — Rated 10 out of 10 by D.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love it!

Report a concern   July 21, 2025 — Rated 10 out of 10 by N.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician did an excellent job. Very polite, attention to details.

Report a concern   July 21, 2025 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No odor, quick effective process

Report a concern   July 21, 2025 — Rated 10 out of 10 by D.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My tech, Robert was very knowledgeable, polite and punctual! My carpets look and feel great after the service.

Report a concern   July 21, 2025 — Rated 1 out of 10 by T.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Zerorez emailed me my 4 free Rangers tickets and a few days later sent an email that canceled my 4 Rangers tickets.
That is bad business.
Name removed

Report a concern   July 21, 2025 — Rated 10 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We were very happy with the results. Our bathroom grout looks new.

Report a concern   July 20, 2025 — Rated 10 out of 10 by David Williams III Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Punctual arrival, friendly technician, great customer service, great work. Our carpets look great!

Report a concern   July 20, 2025 — Rated 10 out of 10 by K.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great results. Team was professional and friendly.

Report a concern   July 20, 2025 — Rated 10 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How clean our carpets get and how friendly the technicians are.

Report a concern   July 20, 2025 — Rated 10 out of 10 by Dixie Hunter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech's are always on time and very thorough in cleaning the carpets.

Report a concern   July 20, 2025 — Rated 8 out of 10 by V.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

Explaining the cleaning process and what chemicals are used. Also promotional schemes are not explained or mentioned before service.
I was promised to get tickets of MLB game but did not get any!!

Report a concern   July 20, 2025 — Rated 8 out of 10 by E.F. Zerorez Dallas/Ft. Worth
What could we do to improve?

Your person did a good job.

Report a concern   July 20, 2025 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap. So dirt doesn't stick to carpet later. Gets carpets really clean. Easy to book. Technicians are courteous and service oriented.

Report a concern   July 20, 2025 — Rated 10 out of 10 by Ron Tiffany Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good communication during the cleaning process. Edwin explained as he went along. Pleased with the service and the price.

Report a concern   July 20, 2025 — Rated 10 out of 10 by M.A.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Having a professional use nontoxic products to clean my carpet is a great way to promote health and wellbeing within my home. My 20-year-old carpet looks so good, that I think I can wait a couple more years before replacing it.

Report a concern   July 20, 2025 — Rated 10 out of 10 by R.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very polite, answered my questions, and did a great job.

Report a concern   July 20, 2025 — Rated 10 out of 10 by C.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowledge on type of rug we have. No chemicals. Good results.

Report a concern   July 19, 2025 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

So far, the carpet looks clean.

Report a concern   July 19, 2025 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and knowledgeable.
He explained everything regarding the carpet cleaning.

Report a concern   July 19, 2025 — Rated 8 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Your rep George was great, I do think the three rooms for $100 promotion is a bit of a come on since there is always an upsell or extra charge suggested.

Report a concern   July 19, 2025 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was a good experience. The young man was nice. He explained what the process would be as we had never done this duct cleaning before.

Report a concern   July 19, 2025 — Rated 4 out of 10 by N.N. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I needed a small 2 day old urine spot cleaned from my new puppy. Now l have a 2 foot wide spot right in the middle of my master bedroom. Looks horrible!


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