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based on 84395 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Gentlemen did a horrible job. All I did was spray wet stuff on it vacuumed it. The carpet was so saturated with liquid that it has taken two days for it to dry. I should’ve told myself to stick with Dal worth cleaning like I have the last six years . I have my carpets cleaned about every 90 days would not recommend your business to anyone.
Pricing, time management, quality
On time, courteous, and knowledgeable.
Very efficient cleaning and great service
We have used Zerorez the last few times we have had our carpet cleaned. Enjoy the speed of service and the techs have always been very knowledgeable about their work. And the carpet always comes out looking better.
Carpets were not fully cleaned. One room still smells after even paying for extra deodorant.
Great service
I already did this shortly after Alexander (Alex) & Xion, his "apprentice" (I called him) left my home on Wednesday morning, October 29, 2025, either that afternoon or evening.
On time! Professional! Quality job!
Extremely professional, kind and they did a great job.
Excellent service and results.
Julian Avila was courteous and explained the process and options.
Everything they did in my house is exactly like we were told.
Jay did a wonderful job with our carpets. He did our 5 bedrooms, our playroom, hallway, and stairs.
Technician was great. Efficient, knowledgeable and friendly
Service tech was friendly, professional and did a great job.
Great customer setvice
Very speedy and detailed cleaning!!
Carpet looks betterand stays clean Your staff arepleasant and professional Alex was very personable
The ease of making an appointment. My technician was on time. He was friendly, very knowledgeable. My carpets look great.
The person who cleans does not try to force me into getting extra stuff. He tells me what is available and I can say yes or no and that is it. The cleaning is done on time and always a very professional job. The house smells clean and fresh - no chemical smell.
Great service and clean carpets
They did not clean my house at all .
the technician Demarion was very informative and thorough and he did a really GREAT job!
Very professional, Kevin was amazing explained the process very good customer service.
Carpet looks great!
I like how you use natural products and there is no chemical smell. Your workers are the best! So polite and meticulous. I have been using Zero Res for @ 6 years and I will continue!
Carpets still smell
Carpets still smell
First cleaning in years where it didnt feel like it was worth the money. Still lots of spots that I know would have been picked up previously. House smelt like dirty water after too
great personable technicians and great product concept