Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84447 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 2, 2022 — Rated 10 out of 10 by D.R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Wonderful and helpful service

Report a concern   September 2, 2022 — Rated 10 out of 10 by K.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

A great job cleaning the carpet and dries well.

Report a concern   September 2, 2022 — Rated 10 out of 10 by Cathy Webster Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good morning

The young man that came and cleaned our carpet was wonderful and very helpful. He explained all the options for our cleaning and then I was able to make a good choice. The Products worked very well it removed most of the spots and the carpet looks newer that it really is.

Thank you
Cathy

Report a concern   September 2, 2022 — Rated 10 out of 10 by R.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They called when on their way. Showed up on time and did a good job.

Report a concern   September 1, 2022 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job.

Report a concern   September 1, 2022 — Rated 10 out of 10 by Linda Johnson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good and professional

Report a concern   September 1, 2022 — Rated 10 out of 10 by Georget Preston Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Alberto was very professional and did an outstanding job.
Will request him when I do the rest of my house.

Report a concern   September 1, 2022 — Rated 5 out of 10 by R.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We have had techs skip steps when cleaning our carpets...they don't scrub the carpets before the cleaning. We were not aware until the 4th time when they were scrubbed. I mentioned that it wasn't done previously and was told that it should have been done. Also hard sell to purchase products we didn't need. I've had to call for a 2nd cleaning twice.

Report a concern   September 1, 2022 — Rated 10 out of 10 by Ross Dominguez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice friendly service

Report a concern   September 1, 2022 — Rated 10 out of 10 by Juan Peralta Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome service

Report a concern   September 1, 2022 — Rated 10 out of 10 by Jamie Rodriguez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I can’t get over how clean my grout and carpet are. My tech deserves a raise!

Report a concern   August 31, 2022 — Rated 10 out of 10 by S.P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly technicians

Report a concern   August 31, 2022 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great work! The technician was very courteous and thorough in his work. Really appreciate the help! Well done!

Report a concern   August 31, 2022 — Rated 10 out of 10 by R.M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician has good Work Ethics. Knows products.

Report a concern   August 31, 2022 — Rated 10 out of 10 by N.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are not wet after the cleaning.
They get clean.
There was problems with two cleaners. The third cleaner was fantastic!

Report a concern   August 31, 2022 — Rated 10 out of 10 by Marco Marin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Removes pet stains and ink stains quickly. No smells.

Report a concern   August 31, 2022 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looks almost new everytime they cpome out even though the carpet is 14 years old.

Report a concern   August 31, 2022 — Rated 10 out of 10 by Debbie Anderson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very friendly and helpful, also very professional. The cleanliness of home after leaving as well as the products used were extremely appreciated.

Report a concern   August 31, 2022 — Rated 1 out of 10 by C.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

There’s too many charges on top of the price figure given. The most important carpet I had didn’t really change.

Report a concern   August 30, 2022 — Rated 10 out of 10 by Chris Goers Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Rafael’s dedication to doing a good job.

Report a concern   August 30, 2022 — Rated 8 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

When u advertise a price, include taxes.
U quoted $118.00 for me, and somehow (I didn't add anything) it was $137.00.

Report a concern   August 30, 2022 — Rated 5 out of 10 by C.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Scheduled job was not completed, had to re-schedule for additional cleaning.

Report a concern   August 29, 2022 — Rated 10 out of 10 by William Loeb Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean - no chemicals- procedure in cleaning upholstery. Professional and friendly and thorough technicians.

Report a concern   August 29, 2022 — Rated 10 out of 10 by Melanie Domen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My service provider was very informative and thorough. He went over and above to provide great cleaning service for my carpet

Report a concern   August 29, 2022 — Rated 10 out of 10 by Ryan Wright Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Showed up on time! We have used other companies in the past no one compares to Zerorez!!
Technician was very professional!

Report a concern   August 29, 2022 — Rated 10 out of 10 by F.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Previously had carpet cleaned several times RecentLy vents cleaned and service was efficient & professional.

Report a concern   August 29, 2022 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything turned out just fine.

Report a concern   August 29, 2022 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and very professional.

Report a concern   August 29, 2022 — Rated 10 out of 10 by M.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dexter was amazing. He did a great job. He’s very professional and personable.

Report a concern   August 29, 2022 — Rated 9 out of 10 by Carol Huckin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Spencer was very knowledgable about our wool carpeting & did a thorough job & is such a nice person!


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