Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84448 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 29, 2022 — Rated 9 out of 10 by Carol Huckin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Spencer was very knowledgable about our wool carpeting & did a thorough job & is such a nice person!

Report a concern   August 29, 2022 — Rated 10 out of 10 by Anthony Pickering Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time polite and thorough!

Report a concern   August 29, 2022 — Rated 10 out of 10 by N.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was great! Arrived early, explained services and costs. He made our 20 year old carpet look almost new!

Report a concern   August 29, 2022 — Rated 3 out of 10 by S.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The entry floor doesn’t look any better than originally. Disappointing for the price paid.

Report a concern   August 29, 2022 — Rated 8 out of 10 by P.J. Zerorez Dallas/Ft. Worth
What could we do to improve?

Michael our Technician was great, very friendly and responsive. He did a great job, we asked him to go over the visible spots on the rug and he did. Two spots were not able to come out, but it was not for trying, he went over them numerous times.

Report a concern   August 29, 2022 — Rated 10 out of 10 by G.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good Customer Services

Report a concern   August 29, 2022 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Amazing job and great service

Report a concern   August 28, 2022 — Rated 10 out of 10 by L.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was fast and scheduling was very easy .

Report a concern   August 28, 2022 — Rated 10 out of 10 by Tara Phillips Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I’ve used Zerorez ever since I bought my home 4 yrs ago… I like to have my carpets professionally cleaned at least once a year since we have kids and pets. They are always on time, friendly, knowledgeable, and leave my carpet looking brand new! :)

Report a concern   August 28, 2022 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowledgeable and respectful technician, great customer service

Report a concern   August 28, 2022 — Rated 9 out of 10 by Jonathan Anderson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast service. Friendly technicians that work with you to find the best solution to your situation. The pricing is mostly good. We've seen a good improvement to our carpet since using Zerorez. We had some areas with heavier pet stains, and after a few rounds, we are much happier with the impacted areas. Recommended!

Report a concern   August 28, 2022 — Rated 9 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt service. Good communication. Quick appt. Professional technician.

Report a concern   August 28, 2022 — Rated 10 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service was great especially with young kids. Our technician was awesome and took his time to throughly complete the job. He was extremely knowledgeable about the process and we will be referring to him to anyone needing carpet cleaning. Thanks again!

Report a concern   August 28, 2022 — Rated 10 out of 10 by David Rodriguez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and great work load. Can not ask for a better job. If anyone needs their carpet cleaned and you don't use zerorez, that is money wasted.

Report a concern   August 28, 2022 — Rated 10 out of 10 by Carol Hall Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am absolutely delighted with your people and your service! Zerorez has been my "go to" service for carpet cleaning. However, this week was the first time your airduct cleaning service came to my home. I found your technician, Joseph, to be an absolute professional. In addition to being extremely intelligent, he was patient---and kind.He explained, defined, and described the process unti I had no more questions. He stayed focused on the process and on ensuring the job was thorough and complete. Two days later I can tell the difference! This experience has confirmed that this is a service I will maintain for as long as I am in this house ---or any other. Thank you for your process and ----your people. I am comfortable in offering a wholehearted ---"OUTSTANDING!"

Report a concern   August 28, 2022 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

everything

Report a concern   August 28, 2022 — Rated 10 out of 10 by Julie Adler Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the pet treatment and the customer service.
The product and the claning service dry very quickly!!

Report a concern   August 28, 2022 — Rated 7 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

Thought the dryer vent cleaning price was excessive

Report a concern   August 28, 2022 — Rated 9 out of 10 by M.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Got the job done!

Report a concern   August 28, 2022 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient, friendly technician.

Report a concern   August 28, 2022 — Rated 10 out of 10 by F.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was very professional

Report a concern   August 28, 2022 — Rated 0 out of 10 by M.Z. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My quote to clean an entire room was around$200.00. When the technician arrived he said I needed to pay around $900 due to the size of the area to be cleaned. He kept saying his treatment only covers a basketball size area, yet when you reserve your services, you choose an entire rom to be cleaned. ,The technician said their where numerous locations in the one room that needed to be treated. Because I was out of the country at the time, I had no choice and agreed to the additional cost because he said they could get it 90% clean, with regards to the urine odor. I arrived home yesterday and it still smells exactly the same as before. The urine treatment Zero Rez uses simply does not work and they bait and switch when they show up is just wrong.

Report a concern   August 28, 2022 — Rated 10 out of 10 by S.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional technicians!

Report a concern   August 28, 2022 — Rated 10 out of 10 by Keith Mendez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He was very helpful very knowledgeable and very friendly and he was fast and he did a really good job very satisfied

Report a concern   August 28, 2022 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Usually I receive punctual, friendly service.

Report a concern   August 28, 2022 — Rated 10 out of 10 by E.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service provider.
He did a great job.

Report a concern   August 27, 2022 — Rated 10 out of 10 by E.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient and thorough service.

Report a concern   August 27, 2022 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

There's no smell or residue left. Everything feels clean and fresh.

Report a concern   August 27, 2022 — Rated 10 out of 10 by Jerod Davis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer aervice

Report a concern   August 27, 2022 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks great & it didn't take the technician very long to do it.
Thanks!!!


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