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based on 84447 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always gets stains out; smells so much fresher after cleaning.
Randall was the last tech and he did an outstanding job!
My technician, Keith, was excellent. I added some cleaning to the service, ( bathroom wall tile and tile floors ) and he said no problem and cleaned them before the carpets. he was on time and did an excellent job. I would highly recommend him.
On time
Professional
High Quality Work
Excellent Customer Service
The professionalism,punctuality,and knowledge.
Good product, very professional, always clean.
My furniture was very dirty. I was at the point where I wanted to throw it out it smelled and looked so bad. The guy that came yesterday really took his job seriously and made everything look, feel, and smell brand new. He was patient and kind even after running out of water. He wasn't in a rush and showed professionalism the entire time.
Great service
Made my stains worse by changing the color in spots.
Terrible!
Charged extra for excess steps and not very clean.
Very disappointed.
Will not use again.
The tech was very professional and provided information on how to care for the carpet.
We have used Zerorez several times now and are very happy with the results. Scheduling is easy. Teams are on time. Result is like getting new carpet and tile!
Quick and great results
Dries quick
Clean
arrived on time, professional, answered all my questions, finished on time. took longer to dry than expected, but the result were very good, got all almost all the stains of a 15 year old carpet. world use again.
They were very courteous, friendly and did an excellent job
Tech did a rush job We were not told to vacuum first Cleaning lady said whoever cleaned our carpets did a terrible job and we agree
Carpet looks great!
Great service
Service was good and fast. Technician was pleasant.
Charles was awesomely thorough and a delight in my home. Carpet been restored almost like new.
the tech explained what I needed to get the stains out of my carpet.
Great service and price
Excellent job
Natural cleaning solution. Good techs. Keith did a great job. Thorough, efficient, polite.
Professional and knowledgeable technician
No residue
I could never get anyone on the phone. This was extremely frustrating.
On time, professional! Great job!
Great cleaning work and great customer service
Very friendly and professional associates! They do their job quickly and accurately - no updates pitches etc makes for a very successful and satisfied visit.
Our technician did an excellent job, was super helpful and made sure our carpet was clean when he left. We are thrilled with the results and appreciate all his efforts to get all the stains left from some renovations.