Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States
- Phone: (214) 372-5326
- Visit Website
based on 83401 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
What could we do to improve?
Zerorez declined greatly in quality since the last time they came to my house (about 9 months ago.) This time, the technicians were due at my house at 2:00 p.m. but didn't actually show up until nearly 7:00 p.m. They then did a half-asssed, hurried job and left at 7:30 p.m. leaving my carpet reeking of dog urine. The previous time I used Zerorez, the carpet looked and smelled WONDERFUL. So I will caution people that you never know what kind of service you will get from Zerorez. They also used a mechanical buffer on my marble which defaced it, erroneously thinking it was "tile."