Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84445 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 15, 2022 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Mr.Campball was prompt, very polite, and friendly. He introduced himself, ask us if we needed furniture moved and got started.
He answered all our concerns.

We liked him and will ask for him each time.
And, I even recommend him today.
The carpet looks fantastic!

Thank you,

P.s. Mr. Campbell is a fine representative of your company.

Report a concern   October 15, 2022 — Rated 0 out of 10 by A.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Too expensive for a senior citizen

Report a concern   October 15, 2022 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

technician listened to me
used bumpers well
showed up on time
called ahead
nice job

Report a concern   October 15, 2022 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was quick and easy from setting the appointment to the actual cleaning.

Report a concern   October 15, 2022 — Rated 10 out of 10 by H.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Hire more people like Jesse.

Report a concern   October 15, 2022 — Rated 10 out of 10 by Betsy Cedillo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, the technician explained everything and asked if I had any questions. The carpets looked great afterwards.

Report a concern   October 14, 2022 — Rated 9 out of 10 by Doug & Cinda Fulmer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets and floors always look so clean and nice when Zerorez is finished. You almost hate to walk on it....... All the techs we have seen have been very professional, friendly and have worked hard to be sure we were happy.

Report a concern   October 14, 2022 — Rated 9 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service.

Report a concern   October 14, 2022 — Rated 10 out of 10 by Liz Mendoza Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, reasonable prices and thorough.

Report a concern   October 14, 2022 — Rated 5 out of 10 by H.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Paid for odor treatment but odor remains.

Report a concern   October 14, 2022 — Rated 10 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Product: no soaps
Service: well trained technicians

Report a concern   October 14, 2022 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Like the carpet cleaning.

Report a concern   October 14, 2022 — Rated 10 out of 10 by J.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

T

Report a concern   October 14, 2022 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning was done EARLY and thorough. Tristan very professional.

Report a concern   October 14, 2022 — Rated 4 out of 10 by J.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

carpet was wet for two days and the cost was $40.00 higher for the same area as the last time. we have used you for years and understand things are different.

Report a concern   October 14, 2022 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Alberto was very efficient and professional.

Report a concern   October 14, 2022 — Rated 10 out of 10 by Robert Panizo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

ZEROREZ HAS DONE A BETTER JOB THEN ALL THE REST OF MY PREVIOUS DEALINGS WITH OTHER CARPET AND TILE CLEANING COMPANIES. VERY BINFORMATIVE, VERY PROFESSIONAL, VERY THOROUGH, VERY FAST. ALWAYS COMING BACK TO ZEROREZ.

Report a concern   October 14, 2022 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ease of scheduling. They kept in contact with me throughout. Knowledgeable technician.

Report a concern   October 14, 2022 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job and service.

Report a concern   October 14, 2022 — Rated 10 out of 10 by Janet Ross Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule. Great technicians. Clean carpets!

Report a concern   October 13, 2022 — Rated 10 out of 10 by Debbie McCormack Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have 3 cats and when Zerorez cleans my carpets my house doesn't smell like cat urine like it did with other carpet cleaners. My carpet is 30 years old but it's in pretty good shape. The carpet looks so much better after you clean my house. The technicians do a really good job and the carpet dry in 24 hours usually. It feels good on my feet too. Charles came to clean this time and he did a very good job. I appreciate his work ethic. He took his time and did a great job.

Report a concern   October 13, 2022 — Rated 9 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good

Report a concern   October 13, 2022 — Rated 10 out of 10 by Kristi Damon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We had a great technician

Report a concern   October 13, 2022 — Rated 10 out of 10 by E.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Alberto was very good at trying to please and he did an excellent job. Hard worker and careful with furniture. Our older carpets look new

Report a concern   October 13, 2022 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great staff. Very friendly and efficient.

Report a concern   October 13, 2022 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jeremy did such a fantastic job for us!

Report a concern   October 13, 2022 — Rated 10 out of 10 by K.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was a simple process to schedule the appointment.
Jesse, the tech, was super nice and helpful :)
My carpets and tile look like new again!

Report a concern   October 13, 2022 — Rated 9 out of 10 by B.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job done

Report a concern   October 13, 2022 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, efficient and professional.

Report a concern   October 13, 2022 — Rated 8 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

All fine


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