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based on 83410 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet was still dirty after very quick cleaning. I asked the tech why it was still dirty and she committed that what I was seeing was the wear pattern, especially onn the stairs. We plan to rent a carpet cleaner to actually clean our carpets after paying zerorez $200+ Dollars. We are not pleased!
Excellent service from our cleaner. He did a great job.
The technician was super nice and efficient. Would use your service again and recommend to others.
feel of carpet and loveseat not good after cleaning. felt like soap was left
Great job!!
Unfortunately stains in the stairwell were not removed. We have used other services and always had the Stains removed. Not this time. I did speak with the tech who tried to upsell me several things and made excuses how the stains could not be removed. I am curious if I would have allowed the price to be doubled if the stains would have come out. Not. Very good experience. I will know in the future not to use ZeroRez and contact a local contractor who needs the business. Very disappointing.
Polite, professional people who know their business.
I want my money back.
Terrible service performance,
Manager not available,
Terrible experiencia.
Your technician was great, experienced, worked rapidly and took up all existing stains.
Our tech did an excellent job! My husband uses a walker. Our tech got as much water out of our carpet before leaving and told me to keep the house as cool as possible to make it dry faster. IT WORKED!!! We were able to have my husband use his walker on the carpet later that night.
Fabian was my carpet cleaner and he was great! I would ask for him every time if that is possible.
Punctual and friendly representatives who did a good job.
My technician was professional and did a great, fast job on my carpet!
Technician was friendly, thorough and professional. The carpets looked great.
Fast and friendly
I’ve used zerorez for years. This is the first time my carpet feels crunching. Not sure what has changed but it’s not a good feeling.
The guy (Carmen) who was sent to do the cleaning, was very efficient and detailed. I was impressed with him.
Your company was timely. Terrell was a pleasure to have here doing the wonderful job that he did. Thank you. I should have used you long, long ago. SJW
Job done well, environmentally friendly, polite staff, and quick.
You have great people working and they do great work.
Professional employees who seem to care about their work. Office staff very helpful. Quality of work performed.
They did a great job on our carpets! With pets, and all the daily usual running around, we’re super happy with our carpet cleaning.
Dexter was great. Super professional and did a great job on the carpets.
Great carpet cleaning!!!
Technician was very helpful. Listened to what we needed and made sure everything was taken care of to our satisfaction.
Great job, carpet dried quickly very respectful technician
The zerorez technician was the best at cleaning carpets and customer service. I would highly recommend using them based on their service rep. Very professional and knowledgeable.
Very pleased with the carpet cleaning. I didn't know just how dirty our carpets really were until
I removed a chair protector. After cleaning I could not tell the difference. Will definitely use
them again.
How clean the carpets are after the treatment.
Great product, excellent service and amazing result! Bo did above and beyond expectation job!