Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83410 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 16, 2022 — Rated 10 out of 10 by C.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Once again I am thoroughly pleased with the service, professionalism and friendliness of Zerorez employees
Report a concern   July 16, 2022 — Rated 10 out of 10 by Dan McEnery Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez did a great job. Their communication before service was great! The carpet looks like new!
Report a concern   July 16, 2022 — Rated 0 out of 10 by S.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

One room doesn’t look like it was cleaned. I had to leave during service and my husband can’t do the stairs so it didn’t get checked after work was done.
Also I explained to him when he got here that my vacuum belt had broken the night before when I was vacuuming before his arrival. He said he wouldn’t vacuum but the process would remove everything. It did not or he did not clean the whole floor.
I would like you to send a different technician to reclean.
Report a concern   July 16, 2022 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love their technology - no harsh soap just water. Leaves carpet is soft, not hard after soap dries.

Report a concern   July 16, 2022 — Rated 10 out of 10 by Jennifer Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job! Technician was great! Super job and the carpet is in much better shape now.
Report a concern   July 16, 2022 — Rated 10 out of 10 by Barbara Pantuso Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians are always friendly, courteous and professional. But the best part is the job they do!! They can work miracles at getting out stains!!! I would highly recommend them!
Report a concern   July 16, 2022 — Rated 9 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It worked well and the technician was friendly.
Report a concern   July 16, 2022 — Rated 0 out of 10 by J.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Did not receive my Texas ranger tickets that was advertised for your service
Report a concern   July 16, 2022 — Rated 9 out of 10 by N.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   July 16, 2022 — Rated 10 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You keep your word.Arrive on time. Do a good job.
Report a concern   July 15, 2022 — Rated 8 out of 10 by R.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

This time after my carpets were cleaned, I had two spots and it required someone to come out and redo.
Report a concern   July 15, 2022 — Rated 10 out of 10 by K.A.J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Confirmed appointment in advance.

Arrived on day of service within time frame indicated.

Able to pay by credit card with service person.
Report a concern   July 15, 2022 — Rated 9 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good quality, low pressure sales
Report a concern   July 15, 2022 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and quality of work

Report a concern   July 15, 2022 — Rated 10 out of 10 by Hannah Ribera Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Booking was so easy, and I was able to schedule for the same week. Jeremy C was also super friendly! Our carpets were in rough condition, but they look so much better now.
Report a concern   July 14, 2022 — Rated 9 out of 10 by Joyce Waller Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician work hard and professionally and the result was very pleasing.
Report a concern   July 14, 2022 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our couch looks great after cleaning!
Report a concern   July 14, 2022 — Rated 6 out of 10 by H.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was quoted higher when they got here and not with going special on the website. I had to call and get it corrected. It was about $50 less.

Report a concern   July 14, 2022 — Rated 10 out of 10 by Sally Vincent Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Representative was very professional and did a great job.
Report a concern   July 14, 2022 — Rated 10 out of 10 by Gary Bowker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very pleased with outcome of carpet cleaning.
Report a concern   July 14, 2022 — Rated 10 out of 10 by P.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Diamond, our service person was very professional and at same pleasant and courteous. He did a great job and was through with our 2400 square foot home in less than 2 hours. Everything looks very clean and smells fresh. I have used Zerorez before and have been impressed each time. Thank you for your good service!
Report a concern   July 14, 2022 — Rated 9 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice people.

Report a concern   July 14, 2022 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez provides a great cleaning service without chemicals at a reasonable price. The technician was very conscientious and thorough and made sure I was happy with the job.
Report a concern   July 13, 2022 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything went very efficiently with the gentleman that cleaned our three rooms of carpets. It looks very nice and like new carpet.

Report a concern   July 13, 2022 — Rated 10 out of 10 by Randi Morgan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good fast service, dries quick. Professional staff.
Report a concern   July 13, 2022 — Rated 10 out of 10 by Ron Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He did an excellent job, communicated well, very professional
Report a concern   July 13, 2022 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet is left soft and good job on stain removal

Report a concern   July 13, 2022 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean Carpets was the main thing. Very prompt and courteous technician. Environmentally friendly!
Report a concern   July 13, 2022 — Rated 6 out of 10 by N.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Not disappointed, just expected carpets to be cleaner. Expectations vs realities. Nothing your tech did was wrong. Great guy.

Report a concern   July 13, 2022 — Rated 10 out of 10 by Diane Ford Zerorez Dallas/Ft. Worth
What do you like about our products and services?

EXCELLENT WORK. YOUR TECH DIAMOND WAS VERY PROFESSIONAL AND COURTEOUS. WILL HIGHLY RECCOMEND THIS TECH AND YOUR COMPANY

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