What our clients think of us!

Ricardo was thorough and efficient.

It would have been nice to know upfront about the extra "fees" that were charged: one for $9.00 and the other for $19.00. I had to call in about the extra $28.00 I was charged for when I paid the bill. I was told in the beginning that it would cost $375 and so that was what I expected to pay (plus tax) . Not so

Javier was excellent. He did a wonderful job and was very professional and friendly

Tech was great. Carpet was done

Jeremy C did an exemplary job on the carpets. He demonstrated skill, was thorough and exceeded expectations. Excellent results. Thanks for providing professional service. You are clearly the company to choose for carpet care.

Jeremy did an amazing job on our carpets!

Competitive pricing

The service was great and the technician was very professional and personable.

Your technicians are prompt and courteous. Very helpful and considerate. The quality of their work and caution to protect our property is also a plus.
The scheduling is also quick and easy.
Thank you for another job well done!

My last technician was great.

Our carpets look wonderful after being cleaned by CJ! He was thorough and professional!

Not attentive to stains. After the carpet was finished, I used hot water with a spray bottle and removed eight stains with very little effort. In addition, the most obvious oversight was two additional stains of which one was about a 2"x2" indention in the carpet that looked like a depression. Although it was a depressed area when examined I found the darker look was due to greasy residue. The other area was larger about 1'x2' having an orange like appearance in color. With much greater effort I applied hot water spray and tamped with towels to remove these stains. After the tech had completed the job and it was completely dry the fiber nap looked relaxed showing very little pile height. When I spoke to Rigo he indicated the tech may have omitted a step and suggested a redo using the original tech. He indicated this was basically done (using the same tech) to learn how to better do the job. I stated I it would be better that someone else try. The total conversation with Rico took about an hour until he finally agreed to have a supervisor do the job for the revisit. We had to cancel for personal reason. After much thought I doubt we will follow up on your offer.

Terrell did a nice job on our small area of carpet, but I was disappointed when your scheduler told me that “technically” we didn’t qualify for the Texas Ranger tickets I had just received an email about.

Just recommended your services yesterday to a friend. Can't say enough.

The technician was great. He gave me lots of info and kept me updated on the process

Everything looked okay except the corners

Good service

The technician was great!!!!
The carpet looks perfect!
Thank you!!
First name removed

Dexter Carter came in, explained everything and went to work. Carpets look great.

I like the result of seeing carpet returned to "look like new" again. Technician was very polite and efficient.

Quick,
Professional and courteous.
My carpets look brand new! I will be sure to be in touch to clean my stairs and area rugs!

Very thorough, informative, and honest on what can be done or not. We have an old house and have no idea how long the carpet has been here. We’ve used zerores twice and both times very satisfied with the results.

The fact that there is zero residue.

Technician worked a long time in a very hot attic to get this job done.

Everything.

I have used you all for three years now. The young man was so polite. He did a very good job. Tell him to keep up the good work.

On time.
Completely predictable service.

your service was great!

Very friendly techs and they do exceptional work

excellent