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based on 84445 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Randy was very attentive and professional. The carpet and furniture look great!
tech was knowledgeable and very courteous. .
We like your product and we like John who gives us the very best service.
It is ridiculous that you charge $45 additional dollars for a small hallway (which I included in the bedroom bc it's continuous - there is no doorway separating the two).
Very nice job cleaning some stubborn stains and Charles W. was professional and polite. I did have one stain resurface after drying so I will look forward to Charles coming back out.
Thank you,
Terri Last name removed
Service was great. Able to book online and they came the next day! I was referred by a friend, and now I will refer to others!
P.S. my teenage son's room smells great now!
Very good results. Thanks
The technician that came out was named Isis. She was rude to me from the start. She didn’t introduce herself. I asked her twice. She seemed to be in a bad mood. She took a phone call from another customer & used a curt tone with her also, saying “of COURSE I know where Saginaw is” I’ll BE there. She was in & out the door in less than 12 minutes. I didn’t see her spray anything. She wet the carpet in each room, ran the suction wand over it & was out. Four rooms, less than 12 minutes. I immediately sent a report to Zero Rez, but no one contacted me. I’ve been using y’all for many years . Name removed
All of our questions were answered and concerns taken care of. We will use zerorez again in the future.
Customer service was good
Prompt
Friendly
Very clean!
Prompt and efficient service tech.
The technique utilized definitely works. My carpet which is a very light color (off white/light beige) and it is spotless. The tile grout is a light color as well, and it is cleaned to its original colot (except in very tight corners where the machine could not get). I am very please with the work and also the professionalism of the technician who did the work.
On time arrival. Informed of costs before work began. Very professional and thorough cleaning.
The technician did a great job with our carpets, and they look so much brighter now!
Zerorez was easy to schedule and did great work at a fair price.
Serviceman (Diamond) and his efficiency
Carpet cleaning is great.
That it is clean, chemical free cleaning and it works.
Great customer service and very professional!! Would definitely recommend!! Prices are also very competitive!
The cleaner was very friendly, professional, and did a wonderful job. He got our couch looking beautiful, and the weird smell out of the living room!
Super nice tech. Knowledgeable, courteous, punctual, great service. I would have them back again. Super job!
Great result, fast and very nice employee’s
Quality, efficiency and friendly
Their people are always very professional and do a great job!
Quick cleaning job, friendly technician, explained what he was doing.
Caesar did a fantastic job at her home! Professional considerate and even got along with our dog!
Thanks!
Cleanliness
The tech iS ai informative of how the product works
Very professional and my carpet looks sparkling clean
Very clean and no smells