Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84908 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 22, 2022 — Rated 10 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, efficient and clean carpet!

Report a concern   December 22, 2022 — Rated 10 out of 10 by T.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   December 22, 2022 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

good job

Report a concern   December 22, 2022 — Rated 9 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was great. I did not like that I had to pay a significant bunch of fees above the quoted price.

Report a concern   December 22, 2022 — Rated 1 out of 10 by H.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I feel like paying so much to clean our rug was a waste. It does not look any different and still smells despite the added treatment.

Also, I would have appreciated being told that you were out of furniture risers. I wanted my carpets cleaned under my children's beds and would have made preparations if I had known you would not be able to do so.

Report a concern   December 22, 2022 — Rated 9 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to set appointments, arrives on time,

Report a concern   December 21, 2022 — Rated 10 out of 10 by Vickie McFarlin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great. Carpet looks really good. The tech was very nice and professional.

Report a concern   December 20, 2022 — Rated 10 out of 10 by Katie Wesley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule . The technician was great very courteous and super sweet to my new puppy!
As always, the carpet looks fantastic & smells great! Happy repeat customer .

Report a concern   December 20, 2022 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jeremy was amazing and he was a great teacher to Chance. They were awesome to work with!

Report a concern   December 20, 2022 — Rated 8 out of 10 by K.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

I was disappointed that the technician I requested was assigned to do my floors. Is there anyway in the future to be sure that request is fulfilled?

David was okay.

Report a concern   December 20, 2022 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that you use water. I love that the tech explained everything to me in detail to make sure I understood and could make informed decisions.

Report a concern   December 20, 2022 — Rated 10 out of 10 by Diana Lovell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love how my carpets feel after cleaning. I love how considerate and respectful techs are.

Report a concern   December 20, 2022 — Rated 10 out of 10 by Neal Holden Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jacob was great, would reccomend to friends and family looking for similar services.

Report a concern   December 20, 2022 — Rated 10 out of 10 by Joy Lee Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent ability to clean anything out of a carpet or rug! Prompt and super friendly and professional service!

Report a concern   December 20, 2022 — Rated 9 out of 10 by Richard Horton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very skill cleaner

Report a concern   December 20, 2022 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your employee that serviced our house (Javier) was awesome.

Report a concern   December 20, 2022 — Rated 5 out of 10 by S.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The price for the service on the website did not match what we had to pay. A sofa on the website was $120 and it was quoted at $280 when the Tech arrived. She did discount it to $200. I should have pushed the issue but we needed the service that day.

Steve Last name removed

Report a concern   December 20, 2022 — Rated 10 out of 10 by Jane Tauscher Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was very polite, conscientious, and thorough. I’ve used Zerorez for years and haven’t been disappointed!

Report a concern   December 20, 2022 — Rated 10 out of 10 by Mike Russell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very ppleased witht he cleaning process and would recommend the service.

Report a concern   December 20, 2022 — Rated 10 out of 10 by N.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guys that came to clean our carpets were great. And the end result was amazing.

Report a concern   December 20, 2022 — Rated 9 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals used

Report a concern   December 20, 2022 — Rated 10 out of 10 by T.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpets looks great. The technician was extremely polite and professional and did a great job!

Report a concern   December 20, 2022 — Rated 10 out of 10 by A.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   December 19, 2022 — Rated 10 out of 10 by Phyllis Mayfield Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very knowledgeable and professional.

Keith did an awesome job cleaning my carpet.

I am very pleased with the products used and how the carpet looks n feels.

I will schedule grout cleaning soon.

Report a concern   December 19, 2022 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous, on time when stated and efficient.

Report a concern   December 19, 2022 — Rated 7 out of 10 by D.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

my person Randy was wonderful, but the process to make the appt was not wonderful. Thanks you Randy

Report a concern   December 19, 2022 — Rated 9 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dave did a great job on Saturday, December 17th with our culinary floor. He is a dedicated, meticulous and hard-working employee. Our chef's reaction to the floor this morning was, "the floor looks amazing". Thank you, Dave!

Report a concern   December 19, 2022 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very thorough snd safe cleaning products

Report a concern   December 18, 2022 — Rated 9 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech did a thorough cleaning in every room he cleaned. However, he forgot to clean my small downstairs bathroom.

Report a concern   December 18, 2022 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly provider that explained everything very clearly and answered all questions.


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