Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84909 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 31, 2022 — Rated 10 out of 10 by Leon Roddy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I've been a Zerorez customer for a number of years. I was first introduced to Zerorez by disc jockey Jody Dean who went on and on about how great Zerorez was. In my mind, I said this is just a hyped-up commercial. So with a little hesitation, I relented. Much to my surprise, Jody was right. My carpets had never been so clean with the exception of when I moved into the home. I have no idea what the formula they use is but I do know it works. If there's a stain on your carpets that Zerorez can't remove it can't be done. Zerorez has the best employees anywhere. This time my tech was a young man named Diamond. From the moment he came and introduced himself it was like we'd known each other for years. This dude was professional, courteous, and just down home nice. He explained exactly what he was going to do and kept me apprised of any problems he ran into(which were all taken care of). At the conclusion of the service, I hated to see him leave. This is a little dramatic but I don't have a son if I did I wish he'd be like Diamond. Zerorez you've made a customer for life.

Report a concern   December 31, 2022 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The work and products brought life back to my carpet. I am very pleased with the looks of my carpet and greatly appreciate the job that was done.

Report a concern   December 31, 2022 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man that did our service was professional, courteous, and kind. He explained the process and immediately started to work. The young man did an amazing job on our carpet. He wanted us to look over his work and make sure he had covered everything or if he needed to redo a spot. He did an amazing job.

Report a concern   December 31, 2022 — Rated 9 out of 10 by A.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service and the cleaning guy was very nice and professional.

Report a concern   December 30, 2022 — Rated 10 out of 10 by Stacie Chadwick Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Javier did a great job explaining everything to me and making sure i got the best deal.

Report a concern   December 30, 2022 — Rated 10 out of 10 by Tom Mazzer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech, Luis was awesome. He was not pushy when offering other services. He explained the value and benefits. He worked quickly and thoroughly.

Report a concern   December 30, 2022 — Rated 10 out of 10 by A.R.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   December 30, 2022 — Rated 10 out of 10 by Sherese Parsons Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Luis did a great job cleaning my carpets

Report a concern   December 30, 2022 — Rated 10 out of 10 by Jerry Duncan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Zerorez representative was both professional and personable. His work was really top quality.

Report a concern   December 30, 2022 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean carpet!

Report a concern   December 30, 2022 — Rated 10 out of 10 by Lauralee Lindholm Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and efficient. Actually cleans the carpet and leaves no residue.

Report a concern   December 29, 2022 — Rated 9 out of 10 by Martelia Kongdara Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, fast, friendly service. It’s what I needed.

Report a concern   December 29, 2022 — Rated 10 out of 10 by B.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional!

Report a concern   December 29, 2022 — Rated 10 out of 10 by Albert Monk Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very thorough job when cleaning carpet. He said his motto is to clean someone's carpet like it was his.

Report a concern   December 29, 2022 — Rated 5 out of 10 by S.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Left all the furniture a mess. Had to spend 30 minutes putting it back. Not sure if leaving things like how they were is a part of the service or not.

Report a concern   December 29, 2022 — Rated 10 out of 10 by Michelle Rogers Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and my carpets look great with minimal drying time! Definitely worth the price and the employee was super friendly

Report a concern   December 29, 2022 — Rated 10 out of 10 by K.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love my carpet again. Very nice technician. Good service and price.

Report a concern   December 29, 2022 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very respectful and did a awesome job.

Report a concern   December 29, 2022 — Rated 10 out of 10 by Carol Patrick Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician is friendly, professional, thorough
Carpet looks clean and not soaked with water.

Report a concern   December 29, 2022 — Rated 10 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I had several spots on the carpet and they all came out. The technician was nice and friendly and did a great job.

Report a concern   December 29, 2022 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job!

Report a concern   December 29, 2022 — Rated 10 out of 10 by Dustin Thompson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We got our tile cleaned and the before and after is phenomenal!!

Report a concern   December 28, 2022 — Rated 10 out of 10 by Patrick n Carol Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It works !

Report a concern   December 28, 2022 — Rated 1 out of 10 by E.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Don't like being quoted one peice and then technician finding all these "extra" charges.

Report a concern   December 28, 2022 — Rated 3 out of 10 by S.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Showed up late on first visit. Not a way to start off.

Report a concern   December 28, 2022 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very pleased with carpet. Like that no chemicals.

Report a concern   December 28, 2022 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent Service and Professionalism

Report a concern   December 28, 2022 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product is AMAZING! the carpets are fresh and look like new. Clarence the technician was professional, friendly, VERY knowledgeable of the product and service, punctual, thorough and overall terrific! I love Zerorez!

Report a concern   December 28, 2022 — Rated 10 out of 10 by L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service man was courteous and did his job quickly and efficiently. Thanks for your service.

Report a concern   December 28, 2022 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Able to come out quick and got the job done fast. The technician was very friendly, professional and on time.


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