Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83410 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 7, 2022 — Rated 3 out of 10 by B.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Only giving a $125.00 discount on an almost $800 seevicrhat couldn’t be done due to type of air ducts was terrible. I basically paid over $700 for a few coils to be cleaned and the air return to be cleaned.. pretty expensive and had I been told up front twist the cost would be I would have declithe swrvice

Report a concern   August 7, 2022 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly and great carpet cleaner

Report a concern   August 7, 2022 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fabien did a fantastic job!

Report a concern   August 7, 2022 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything was great.

Report a concern   August 7, 2022 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets turn out amazing every time!

Report a concern   August 7, 2022 — Rated 10 out of 10 by D.R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and great service.

Report a concern   August 7, 2022 — Rated 10 out of 10 by Jan Tyler Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians were professional and worked hard to clean my carpets. They came on time and did a great job.

Report a concern   August 7, 2022 — Rated 10 out of 10 by Richard Enos Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joseph did a wonderful job. He explained the process to me and answered all my questions thoroughly. The company has a great reputation and now I have first-hand knowledge why.

With appreciation,

Richard E.
08/07/2022

Report a concern   August 6, 2022 — Rated 10 out of 10 by Jerry Jackson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great service, quick and efficient

Report a concern   August 6, 2022 — Rated 10 out of 10 by W.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman that cleaned my carpet was highly professional, courteous, and efficient. I would highly recommend him and this company for their good work.

Report a concern   August 6, 2022 — Rated 10 out of 10 by P.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets were thoroughly cleaned. Technician was timely, professional and genuinely friendly.

The best part, there was no pressure to upsell. I got exactly what I paid for, at a great price.

Highly recommend.

Report a concern   August 6, 2022 — Rated 10 out of 10 by Lesley Taylor Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Representative was on time and performed in a professional manner. Keep up the good work.

Report a concern   August 6, 2022 — Rated 10 out of 10 by Melvin Gatson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Got the carpet very clean 👍🏽

Report a concern   August 6, 2022 — Rated 5 out of 10 by S.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The staff was very nice and careful but the carpet took 12 hours to dry and the carpet did not get very clean.

Report a concern   August 6, 2022 — Rated 10 out of 10 by Richard Horton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

good product fast service and good cleaning

Report a concern   August 6, 2022 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Zerorez process really does provide a deep clean without leaving residue. It stays clean longer that others we have used and we like the high quality individuals who have been our technicians.

Report a concern   August 6, 2022 — Rated 10 out of 10 by T.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Serviceman was great, professional, polite. My carpets looked wonderful when he was finished.

Report a concern   August 6, 2022 — Rated 10 out of 10 by Verlon Frazier Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman was very polite when approaching my home. He introduces himself and comes in and evaluated the work area.

He did a great job and explained everything very well. He also gave some pointers on getting more work done in the future.

The work that was done was great, the product he used did the work for my home. He explained the chemicals that he would be using. Very good at product knowledge.

Report a concern   August 5, 2022 — Rated 10 out of 10 by E.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good customer service

Report a concern   August 5, 2022 — Rated 10 out of 10 by John Almarez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician Javier

Report a concern   August 5, 2022 — Rated 10 out of 10 by V.J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knew his product; answered questions; friendly; efficient.

Report a concern   August 5, 2022 — Rated 10 out of 10 by Jack Dobelbower Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Alberto was on time and very personable. He also explained to me what he was going to do, which was very helpful because we had several dog urine stains that needed some attention. We will use them again because they are keeping our carpets looking new.

Report a concern   August 5, 2022 — Rated 10 out of 10 by Nicky Bonner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He did a great job and I appreciate the breakdown of services and his knowledge about flooring.

Report a concern   August 5, 2022 — Rated 10 out of 10 by Linda Phillips Zerorez Dallas/Ft. Worth
What do you like about our products and services?

From beginning with the quote and scheduling by Dalton to the actual cleaning by Cesar we were very pleased with your company's performance. Also loved getting the invoice quickly via email and the follow up by Diane.

Bethel Church PCA
Dallas, TX

Report a concern   August 5, 2022 — Rated 10 out of 10 by M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service tech was friendly and efficient. Sectional looked brand new once he finished.

Report a concern   August 5, 2022 — Rated 10 out of 10 by Shaterra Medlock Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The way they clean it’s clear and precise and drys in little time.

Report a concern   August 4, 2022 — Rated 10 out of 10 by Richie Harkey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was great, use to work for the company long ago with the Hopkins family running the helm, and they are an awesome group. I'm glad the company is providing the best service still! Thanks guys!

Report a concern   August 4, 2022 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service!!

Report a concern   August 4, 2022 — Rated 8 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

You are doing good work.

Report a concern   August 4, 2022 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You guys always do a thorough job, your techs are very nice and polite and neat. The rus always look great!


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