Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83410 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 10, 2022 — Rated 10 out of 10 by S.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   August 10, 2022 — Rated 10 out of 10 by Rita Hudson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great cleaning service! Great customer service!

Report a concern   August 10, 2022 — Rated 10 out of 10 by Bert Stull Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and clean as always. Even put corner guards around corners that hose my hit or rub. Carpet looked just as great as when they did a year ago!

Report a concern   August 10, 2022 — Rated 10 out of 10 by N.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used your services for about 12 years now. You are always professional and the results are always top notch!

Report a concern   August 10, 2022 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and results

Report a concern   August 10, 2022 — Rated 10 out of 10 by S.R.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job very professional I will use them in the near future thanks

Report a concern   August 10, 2022 — Rated 10 out of 10 by Steven Laham Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job by Technician, Ricardo G!

Report a concern   August 10, 2022 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Besides cleaning carpets without chemicals, you have an incredible employee in Diamond. My wife and I were so pleased with the work he did. He made our old, worn-out carpeting look nearly new.

Diamond is a real asset to the Zerorez family and is to be commended. He's the best.

Report a concern   August 10, 2022 — Rated 10 out of 10 by Dalerie Wilkerson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician was awesome and took very good care with my carpet and furniture. The carpet looks and smells marvelous. Great job.

Report a concern   August 10, 2022 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was on time, knowledgeable and friendly. I will definitely use Zerorez for future cleanings - many thanks!

Report a concern   August 10, 2022 — Rated 10 out of 10 by P.A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good cleaning of my carpet in a timely fashion. Courteous and respectful.

Report a concern   August 10, 2022 — Rated 10 out of 10 by Sean Clark Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always great quality of work and customer service.

Report a concern   August 10, 2022 — Rated 10 out of 10 by R.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything! Great representative! Great customer service!

Report a concern   August 10, 2022 — Rated 10 out of 10 by Clara Thompson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always on time and gets the carpets really clean

Report a concern   August 10, 2022 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

did a great job and very professional and honest.

Report a concern   August 10, 2022 — Rated 10 out of 10 by Ernest Gales Zerorez Dallas/Ft. Worth
What do you like about our products and services?

GOOD WORK, THANKS

Report a concern   August 9, 2022 — Rated 5 out of 10 by W.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The technician did not show up as scheduled and we had to call in to get someone out. The replacement technician showed up several hours later and did a great job but the timing threw us off for the rest of the day. We had our dog boarded for the day and wanted the carpet to dry before we picked her up but could not do that due to be late start.

Report a concern   August 8, 2022 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician did a remarkable job. I am very pleased.

Report a concern   August 8, 2022 — Rated 0 out of 10 by R.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I have been loyal customer for over 15 years and have always referred customer, I had a issue with my service and it has yet to be resolved I have ask for someone higher up to call me and no one has bothered to take the time to follow up

Report a concern   August 8, 2022 — Rated 10 out of 10 by Lewis Wilson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Verry professional in all aspects of the transaction. Tec.knew his product & how to present it. He presented his options & let me choose rather than trying to push me into a specific direction. Thank's for a pleasant transaction.
Lewis Wilson

PS: this tec. is a keeper !!!!

Report a concern   August 8, 2022 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your employee was GREAT! He explained the entire process in the beginning. He was very professional & gave my carpet a beautiful facelift. I give him a 10! Thanks Zerorez

Report a concern   August 8, 2022 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The associate is very thorough

Report a concern   August 8, 2022 — Rated 10 out of 10 by Lorrie Peek Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that every thing was explained in detail and what extras cost and great suggestions!

Report a concern   August 8, 2022 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was a fast process and the tech was very thorough. There was some miscommunication with the dispatch Dept and tech showed up 2 and 1/2 hours early and I wasn’t home.

Report a concern   August 7, 2022 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carlos did a great job. Courteous and personable.

Report a concern   August 7, 2022 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Scheduled me quickly & showed up on time. Bubba was Very business-like took good care of us. Was very patient on the check-out process. Also knowledgeable on the Ranger Tickets

Report a concern   August 7, 2022 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and carpet looks wonderful.

Report a concern   August 7, 2022 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My cleaning guy was amazing! He did a fantastic job and did exactly what I asked for.

Report a concern   August 7, 2022 — Rated 10 out of 10 by Dawna Jennings Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love your eco friendly products! The carpet looks great and the tile looks new again! Especially appreciate the lack of chemical smell and how soft, clean and fresh it leaves our carpet. …even with the topical pet treatment!

The customer service is over the top! Jeremy Campbel was great! Knowledgeable, personable, efficient and proficient! Took great care to move things as needed and asked for me to look over everything to make sure I was happy with the work done. I was and am very happy and explained to him he was welcome to come back anytime I need ZeroRez.

Thank you Jeremy and thank you ZeroRez!!! Dawna Jennings

Report a concern   August 7, 2022 — Rated 10 out of 10 by Christopher Evans Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Javier did an amazing job with my bedrooms and they are so much cleaner than before


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