Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84908 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 8, 2023 — Rated 10 out of 10 by J.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet cleaning was great and I’m so happy I got the kitchen grout cleaned and sealed! WOW! I didn’t know it could ever look that good!!! It’s a small thing but it makes me smile every time I see it! They did a GREAT job!! 😃😃👏👏👏👏

Report a concern   January 8, 2023 — Rated 10 out of 10 by Donna Klapprodt Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician was excellent. Please make sure he knows I gave him a ten!

Donna Klapprodt

Report a concern   January 8, 2023 — Rated 10 out of 10 by R.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient and clean. Professional rep who provided the service.

Report a concern   January 7, 2023 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service and excellent cleaning

Report a concern   January 7, 2023 — Rated 10 out of 10 by Caroline Whitlock Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and professional service

Report a concern   January 7, 2023 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks good

Report a concern   January 7, 2023 — Rated 10 out of 10 by Craig Luecht Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joseph was awesome. He didn’t try to upsell me, but was informative and helpful.

Report a concern   January 7, 2023 — Rated 10 out of 10 by Meredith Ajello Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Wonderful service!!

Report a concern   January 7, 2023 — Rated 10 out of 10 by R.E.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carlos was very detailed in his work and very courteous

Report a concern   January 7, 2023 — Rated 10 out of 10 by R.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have a small concern about the way that our sofa dried. Could someone reach out to us next week so that we can discuss this. There's a streaky discoloration now....very faint.
Thank you.
Name removed

Please contact my wife, Cathey - Phone number removed

Report a concern   January 7, 2023 — Rated 9 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It did the job.

Report a concern   January 7, 2023 — Rated 9 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning of the carpet was a smooth transition. My only complaint is the increased price for treating and cleaning pet urine in the carpet. The tech was very nice and scheduling is easy as well.

Report a concern   January 6, 2023 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Wonderful service!! Will recommend to everyone! I had Juan for A/C cleaning and Kevin for the floors and I feel like I’m in a new house!!!

Report a concern   January 6, 2023 — Rated 10 out of 10 by L.A.D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look great. Job was done professionally and prompt.

Report a concern   January 6, 2023 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job!
Alberto Gamero was friendly, professional, and the carpets are cleaner than they have been in a long time. This was my first time using Zerorez, and I will be using you again!
Thanks for a great first experience!

Report a concern   January 6, 2023 — Rated 8 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Not impressed with the “sale” price once all the add-on charges were included

Report a concern   January 6, 2023 — Rated 10 out of 10 by Lynetta Haynes Oliver Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning is thorough and the technicians always seem to do a good job.

Report a concern   January 6, 2023 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech was awesome and we are very happy with the service. Thank you!

Report a concern   January 6, 2023 — Rated 7 out of 10 by B.V. Zerorez Dallas/Ft. Worth
What could we do to improve?

Provide deals for those who need rugs cleaned. You did a great job but it was very expensive. Instead of having 3 rugs cleaned I was only able to clean one for the price.

Report a concern   January 5, 2023 — Rated 10 out of 10 by Theresa Ward Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service.Tech are very polite and knowledgeable. Excellent communication.My carpets always look new again.

Report a concern   January 5, 2023 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and efficient.

Report a concern   January 5, 2023 — Rated 10 out of 10 by Amber Thorp Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a great job
Technician very thorough & did job on time

Report a concern   January 5, 2023 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Already filled out a review!

Report a concern   January 5, 2023 — Rated 10 out of 10 by Denise Albini Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The courteous technicians and the powerful engine to suck out the dust, dirt plus other yuck stuff in the carpets.

Report a concern   January 5, 2023 — Rated 10 out of 10 by B.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your rep finished the job as quickly as possible and did not disturb us.

Report a concern   January 5, 2023 — Rated 8 out of 10 by N.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

My carpets look great, but the technician knocked a big piece of woodwork out of the master bedroom door jamb. I didn't see it until after he left. Careless work!

Report a concern   January 5, 2023 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Non toxic carpet cleaner! It looks great!

Report a concern   January 4, 2023 — Rated 0 out of 10 by L.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Was charged an extra $75 to clean up a spot, but it's still there just the same. Now there are more spots where the suction piece is placed on the carpet after each stroke. It's like dirty water was used. Takes far longer than the stated 6 to 8 hours to dry.

Report a concern   January 4, 2023 — Rated 10 out of 10 by Cheray Scott Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My service was excellent and I love the clean carpets ....and how it looks..Feels like newer carpets :-)

Report a concern   January 4, 2023 — Rated 10 out of 10 by P.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Keith was the best about the services, total professional and a plus for the Zerorez team.


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