What our clients think of us!

Prices for add-on’s are very expensive. Pet treatment was close to $400. Not going to make that mistake again. Technician was excellent!

Great customer service and very friendly technicians.

I was disappointed with carpet cleaning.

Great results. Service Rep was professional in skill and personality.

My floor has a scratch and there was standing water on my floor when I came home. A supervisor was supposed to call me back but no one ever has. I called and spoke with someone who said she would call me back but still hasn’t

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Edwin Garza is an excellent representative of Zerorez! He was on time, efficient, professional, and pleasant. Congratulations!

Prompt ness.

When I hire a contractor, I want to know the price upfront and have it be set. I'm not comfortable having the technician recommend additional services. Right or wrong, I feel like it's upselling, and I'm stuck because he is already onsite. For the pet treatment, it only took a few minutes for the first gallon, so charging another $75 for 2 more gallons didn't seem reasonable for the amount of time spent. I let the office know I was disappointed and although we had used yall exclusively for years, yall had lost us as a customer. We had another company come spot treat it a second time, and will use them going forward. My recommendation would be to revamp your pricing model to offer a guaranteed option that's a fixed price for customers similar to me.

Good work for a fair price and easy to schedule.

Product is good and service was great.

Theta young man did a good job, got a lot of stains up. Did better the Stanley Steamer who i have used for years.

I think the work is great! I was surprised that my cost was almost 400.00 more than last time.I did the same areas and skipped my bathroom.

Kinda pricey but the carpet looks like new. Satisfied with the service performed. The tech that cleaned the carpet was very professional and did a great job.

Finished in Timely manner.

Professional and quick

Timeliness of the job

Scheduling was easy. Upon arrival of my technician, he was incredibly friendly and helpful with what was best for our carpets. We recently purchased our home and was not sure what some stains were. I am very pleased with the cleanliness of the carpets now and can now rest assure knowing they are clean before moving in!

Your representative did a great job. Will definitely use again

Your representative was very helpful and did a great job

Representative showed up 2 hours early and I didn’t get a call confirming my appointment. Only a text. My first time using zero res. Was informed I would be called prior to my appt to discuss..did not occur.

Not really impressed by tile cleaning…no fault of representative— he was very nice

They clean my rug thee best.

The technician asked questions to understand what was needed. He was polite, thorough and neat. The payment process was simple and fast. The best part is that my carpets look like new again and don't smell like chemicals or wet carpet. Thank you Zerorez!

Very efficient service! Cleaned my grout well!

Tile and grout cleaning was amazing in the kitchen that I couldn’t get even close to original grout color. Carpets dried over night and are sift and lovely. Very pleased.

Professionalism; outcome of service.

Dave did an amazing job!

Better pricing. The technician was great and charged me fairly, but your pricing is way too high.

Fred did a great job!

The technician (CJ) was “The Top Shelf” of professionalism with expertise knowledge of his work. I had two different residents cleaned and was extremely SATISFIED with both locations!
CJ recommended return visits in 6 months & I will DEFINITELY request CJ’s return🤩⭐️⭐️⭐️⭐️⭐️

B Mukidah Wiggins
#5 Rue Du Lac
4353 Timberglen

The technician was on time, and discovered that my rug was wool and not synthetic as I thought and changed gears appropriately