Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83410 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 18, 2022 — Rated 10 out of 10 by Becki Bacsik Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism. Bottom line.

Report a concern   August 18, 2022 — Rated 10 out of 10 by Landon Word Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great Job! Carpets look great! My service tech was very good…on time, friendly, very professional!

Report a concern   August 18, 2022 — Rated 10 out of 10 by John Lewis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service

Report a concern   August 18, 2022 — Rated 10 out of 10 by Delia Casares Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service and products are the best.

Report a concern   August 18, 2022 — Rated 10 out of 10 by Amanda Lingle Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly and knowledgable service

Report a concern   August 18, 2022 — Rated 10 out of 10 by R.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It’s a water based process with little to no odor. The results are amazing.

Report a concern   August 18, 2022 — Rated 10 out of 10 by Barbara Perry Zerorez Dallas/Ft. Worth
What do you like about our products and services?

ZeroRez left my carpets clean and fresh. I liked that they use pressure steam. No crunchy carpet. Professional service personnel made the whole experience even better.
I will definitely recommend to friends.

Report a concern   August 18, 2022 — Rated 10 out of 10 by Judith Erwin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Bobby did an excellent job! I am always happy with your services! My old carpet looks new!
Thank you!!

Report a concern   August 18, 2022 — Rated 10 out of 10 by Ian Ferrara Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very Professional and Informative. Always do a good job on my carpets.

Report a concern   August 18, 2022 — Rated 10 out of 10 by Ryan Hargis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guys were great!

Report a concern   August 18, 2022 — Rated 10 out of 10 by H.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look great, feel great and smell great! This was the finishing touch on getting our house prepped to list for sale and Zerorez did a great job!

Report a concern   August 18, 2022 — Rated 10 out of 10 by Ben Carter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, friendly and did a great job. Carpets look fantastic!

Report a concern   August 18, 2022 — Rated 10 out of 10 by Maridale Morgan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service. Buddy was on time and worked thoroughly and quickly. The results are amazing.

Report a concern   August 18, 2022 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Test cleaned a section of master bedroom (black along baseboards), came out clean. The level of cleaning on rest of carpet nowhere as clean.

Report a concern   August 18, 2022 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Trevor was great, checking out the carpet thoroughly and offering effective additional treatments for stains and pet deposits. Appreciated being shown the treatment attempts from the prior owner. Recommend this service for anyone who has bought a home - plus ZeroRes also has options for cleaning and sealing solid flooring. Thank you.

Report a concern   August 17, 2022 — Rated 10 out of 10 by Kathy LeBlanc Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very happy with the service. Feel like my carpets are finally clean

Report a concern   August 17, 2022 — Rated 10 out of 10 by Linda Sadler Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast service. The guy did a great job. I didn’t think we would be able to salvage the floor but the guy worked a miracle.

Report a concern   August 17, 2022 — Rated 10 out of 10 by Mark Massey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick response and scheduling...professional nice tech. Did the job well and fast.

Report a concern   August 17, 2022 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was knowledgeable, quick, and was even early to the appointment. Did a great job on our move-out carpet cleaning!

Report a concern   August 17, 2022 — Rated 0 out of 10 by J.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

1

Report a concern   August 17, 2022 — Rated 10 out of 10 by J.E.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like how they always call and let you know they are on their way and are on time. Very courteous and makes you feel your time is important too. They do a great job in a timely manner.

Report a concern   August 17, 2022 — Rated 10 out of 10 by Carol Sullivan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick response time, professional, courteous, reasonably priced. Have used this company many times and always get an excellent result. Will continue to use and recommend Zerorez.

Report a concern   August 17, 2022 — Rated 0 out of 10 by L.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Our carpets were cleaned well. However, the exhaust from the truck's generator was close to a lantana bush adjacent to the driveway and it burned about half the bush. We did not notice this until after Javier had left. I tried calling to report this but, after being on hold for 15 minutes, I sent an email. Still no response to that message.

Report a concern   August 17, 2022 — Rated 10 out of 10 by Steve Barker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, courteous, professional, friendly, helpful.

Report a concern   August 17, 2022 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Mario was very courteous and performed excellent carpet cleaning with pretreatment as necessary.

First name removed and Clarence Last name removed

Report a concern   August 17, 2022 — Rated 10 out of 10 by Nelson Sanabria Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They you are very professional fast and my carpets are still clean even after two weeks.

Report a concern   August 17, 2022 — Rated 0 out of 10 by T.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

$99 special turned into $1000 because of a couple spots. I thought if you didn't get up the issue you'd come out for free to fix. Nope.

Report a concern   August 16, 2022 — Rated 10 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fabian M was by far the best technician I've had to date. There was a spot I had tht noe of your other technicians were able to remove its been there for several years. Fabian got it out.

I hope you keep him so he's around next time I need my carpets cleaned.

Report a concern   August 16, 2022 — Rated 10 out of 10 by Barbra Faulkner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My husband and I is totally satisfied with the services and products. The service technician was so very polite and knowledgeable. He did a remarkable job. I would recommend the company to everyone in need of this service.

Report a concern   August 16, 2022 — Rated 10 out of 10 by Christina Southard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Triston did an amazing job! He got stains out that I never thought could ever come up! Very impressed by this company. Might be a little on the pricey side of things, but if you have the budget to splurge I would because my carpets look brand new!


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