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based on 83410 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They do an excellent job and are very friendly.
Carlos did a great job. My room was left very clean.
Great customer service!! Overall good job!
On-time; friendly; explained process; provided cost estimate prior to starting; worked efficiently; excellent cleaning and sealing of tile flooring and shower walls. Pricing was very reasonable. I would definitely recommend.
Professional. Zero Rex did an exceptional job cleaning our carpet—especially the high traffic areas.
My carpets are really clean and soft. They haven’t looked this good for a long time.
Fast and efficient. A#1 Air uses them for residential services and Zerorez has always took care of the customers in timely manner.
It’s such an amazing cleaning experience! I’ve been so happy with the results every time that this is the only company I would want to use for carpet cleaning.
Came on time and took care of clogged sink. Very professional.
I want to highly commend Javier , who cleaned my carpets. He explained what he would be doing, was very kind and pleasant.He did an excellent job with spots in my bedroom and cleaned up the hall so well that I could not even tell he had been back there.! After I asked his opinion he recommended the Scotch guard treatment for my room.
My only complaint was your offer of the rooms for $99, and the bill was for around $161,00, before I added the Scotch guard! I understand the environmental fees, now, but when you email a price of $99, you should add "plus invironmenal and fuel charges, and tax".
Technicians are always super friendly and helpful. They don't force service upgrades and will guide in the best direction for customer to decide what makes sense. No harsh chemicals are used/film left on anything. Great experience again!!
On time, Mario was very professional, did the job quickly and was a very pleasant young man.
John was fantastic and he was on time! He was very detailed oriented and talk to me about several trouble spots and what to do. Fantastic service from booking to the finish line. Love that there’s no soap or detergent left in my carpet and they will stay clean or longer!
I was so amazed seeing stubborn stains removed. My house looks and smells amazing!!! Drying time was very fast and the technician was top-notched! It was such a great experience that I’ve already recommended this company to all my family and friends.
Very professional and courteous technician that was very prompt and was gone within an hour. Will use you guys again.
I have been using ZeroRez since you opened. I have white carpet in my family room and nobody can keep it clean like you guys! I have had great experiences with most of the technicians through the years. They show up on time and do what they say they are going to do, with a professional attitude. Can't say enough good things about ZEROREZ!!!
Professional service, friendly technician, prompt arrival
My carpets look like new. No harmful chemicals used and it didn’t take long to do three rooms
Excellent cleaning process and quality of the staff. Spots come right out.
I evaluate the service very highly except for the extra cost of getting a 100% wool carpet cleaned.
Professional-pleasant-did a great job!
Rug came out so clean and the guy who did it was so sweet
Everything was good! I was surprised it only took an hour but our house was empty so maybe that’s why!
I thought it was too expensive for the quality of work
James did an excellent job
The representative was great...very personable and professional.
Zerorez provided great service! We needed the carpets cleaned in our new home and the technician was extremely thorough but realistic on what could and couldn't be done. Will definitely use them again!
Zerorez is awesome. The only carpet company I use. Carpets are very clean, no residue so they aren’t “crunchy “, and look like new. Employees are always kind, professional, well mannered and thoughtful. They really are experts. Trevor was exceptional.
I’m my opinion, the price I was quoted as I selected the services I wanted was substantially less than what I was charged for my cleaning.!
Our first experience with Zerorez was a a good one! Our duct cleaning went smoothly and efficiently.
Very professional and find great job!