Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83410 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 22, 2022 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, Great attitude, really good job on cleaning up what I could not.

Report a concern   August 21, 2022 — Rated 10 out of 10 by V.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and kind service.

Report a concern   August 21, 2022 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and professional service. Technician was very knowledgeable and explained exactly what he would do.

Report a concern   August 21, 2022 — Rated 10 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always do a great job! Worth every penny!

Report a concern   August 21, 2022 — Rated 10 out of 10 by Hermisha Burks Zerorez Dallas/Ft. Worth
What do you like about our products and services?

General carpet cleaning I have used for the last 5 months or so . Always great customer service and the quality of the service is outstanding. Always satisfied with the results.

Report a concern   August 21, 2022 — Rated 10 out of 10 by Marissa Hernandez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tile cleaning was amazing! They look brand new.

Report a concern   August 21, 2022 — Rated 10 out of 10 by Betty Hewlett Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zero rez is great!

Report a concern   August 21, 2022 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast

Report a concern   August 21, 2022 — Rated 0 out of 10 by B.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Tech seemed rushed. Will need to be done again

Report a concern   August 21, 2022 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule, fast, and professional

Report a concern   August 20, 2022 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good, clean carpet and no odor. Carpet is soft after drying. Very nice and professional employee.

Report a concern   August 20, 2022 — Rated 10 out of 10 by Bryant Hunter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech (Jeremy) who did my cleaning was very professional, courteous, and knowledgeable. That’s the reason I would be a return customer.

Report a concern   August 20, 2022 — Rated 10 out of 10 by Krista Riner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals!!!

Report a concern   August 20, 2022 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician did an excellent job, was super helpful and made sure our carpet was clean when he left. We are thrilled with the results and appreciate all his efforts to get all the stains left from some renovations.

Report a concern   August 20, 2022 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always gets stains out; smells so much fresher after cleaning.

Randall was the last tech and he did an outstanding job!

Report a concern   August 20, 2022 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician, Keith, was excellent. I added some cleaning to the service, ( bathroom wall tile and tile floors ) and he said no problem and cleaned them before the carpets. he was on time and did an excellent job. I would highly recommend him.

Report a concern   August 20, 2022 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time
Professional
High Quality Work
Excellent Customer Service

Report a concern   August 20, 2022 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The professionalism,punctuality,and knowledge.

Report a concern   August 20, 2022 — Rated 10 out of 10 by Robert Rando Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good product, very professional, always clean.

Report a concern   August 20, 2022 — Rated 10 out of 10 by jasmine gipson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My furniture was very dirty. I was at the point where I wanted to throw it out it smelled and looked so bad. The guy that came yesterday really took his job seriously and made everything look, feel, and smell brand new. He was patient and kind even after running out of water. He wasn't in a rush and showed professionalism the entire time.

Report a concern   August 20, 2022 — Rated 9 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   August 20, 2022 — Rated 8 out of 10 by P.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

Made my stains worse by changing the color in spots.
Terrible!
Charged extra for excess steps and not very clean.
Very disappointed.
Will not use again.

Report a concern   August 20, 2022 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very professional and provided information on how to care for the carpet.

Report a concern   August 20, 2022 — Rated 10 out of 10 by R.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used Zerorez several times now and are very happy with the results. Scheduling is easy. Teams are on time. Result is like getting new carpet and tile!

Report a concern   August 20, 2022 — Rated 10 out of 10 by N.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and great results

Report a concern   August 20, 2022 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dries quick

Report a concern   August 20, 2022 — Rated 9 out of 10 by P.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean

Report a concern   August 19, 2022 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

arrived on time, professional, answered all my questions, finished on time. took longer to dry than expected, but the result were very good, got all almost all the stains of a 15 year old carpet. world use again.

Report a concern   August 19, 2022 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They were very courteous, friendly and did an excellent job

Report a concern   August 19, 2022 — Rated 0 out of 10 by C.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Tech did a rush job We were not told to vacuum first Cleaning lady said whoever cleaned our carpets did a terrible job and we agree


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