- Phone: (214) 372-5326
- Visit Website
based on 85384 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I would appreciate it if they could wear booties over their shoes like they did last time. And make sure there weren't smears on the tile I just paid a lot of money to have cleaned.
The worker was very nice and pleasant tho.
You guys did a great job. The only frustrating part was you guys picked out a 2-hour window. Near the end of the window, you called to say you would be 30 minutes later than the end of the window & ended up coming later than 30 minutes. When people take off work for the time window you provide & you're outside of it is frustrating.
The carpets themselves look great though.
On time, chemical-free cleaning.
Did not get the carpet clean under where the furniture was located (had been moved)
Fair price at 3 rooms for $99 + disposal fee & tax. Pet Enzymes at $60/per room is pricey unless you are giving a discount. The Technicians are always knowledgeable & polite. Service is prompt. LOVE that you don't leave the carpet soaking wet. Only takes a few hours of warm air to dry.
Efficient
Zerorez kept me informed and contacted me with the tech's arrival time. The tech arrived right at the time stated. He was very courteous, informed me exactly what he was going to do, and proceeded to very efficiently and thoroughly provide the service I had requested. It was an excellent job.
I like the punctuality of the technician, the efficiency while he is here, and the service. I am always pleased with the outcome.
Service was great and satisfied with outcome
Personnel are courteous, informative and helpful. Perform job efficiently and thoroughly.
First technician arrived and quoted a price for the entire job. We agreed and his equipment malfunctioned which I understand. He left and they sent another technician who quoted the same job for several hundred more. I called the office and they gave me the original quote price. All quotes should be the same, no matter what technician arrives.
Did good job. Excellent service.
-the quickness of the job, probably because ther was a 2ndperson helping not just 1 person,the carpet in noticably cleaner and the smell is better than before
My carpets look and feel clean. You remove spots. Quick clean and out.
Prompt service. Professional and experienced technicians.
Our Zerorez tech was extremely polite and professional. We were very pleased with the results.
Great job
Too many extra fees
Clarence was professional and courteous,
The technicians were very professional. They explained the job and treatment they would use on our carpet (we had some dog urine issues). They worked very hard and were thorough, moving some furniture that we had said was not necessary. I have already recommended your service to someone and they’ve used ZeroRez and were very satisfied.
Very courteous and professional. Showed up when they said they would.
Always on time, always do a good job.
Consistent carpet cleaning results.
CJ was an outstanding service technician. Thank you!
You use a hot water type solution not a lot of chemicals.
Prompt, knowledgeable, friendly,
My carpets look great!! The tech took great care with a few spots we were concerned with and the spots came out!!
Associate was very professional and explained every step of the process
No chemical soapy residue. Fast drying. Professional staff.
Buddy did a great job! Thank you! The spots on the carpets were gone and the sofa and 2 chairs looked so good! Pam Last name removed