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based on 84908 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My technician was awesome, a 10 here.
I do still have a pet odor in one room. Although much better than it was. And I wonder if one of the urine stains from the dog just rises up after the clean. No dogs are allowed now in the carpeted areas, we keep the doors shut.
It needs service.
Knowledgeable friendly techs and great results.
Natural. No chemicals. Good cleaning
Clean carpets. Nice service people
I would expect the agent to spend some more time instead of rushing to finish up the job. He hardly spent 5 minutes to clean the stairs and that is the most expensive bill out of all as they are charged as 2 rooms.
We've had 2 different gentlemen come into our house and both have been perfect
gentlemen and both explain their procedures and their work was fast and efficient.
Thank you Zerorez!!!!!
Good Clean Job and Professional Cleaner named Kevin.
Technician was incredibly friendly and efficient. He finished the floors quicker than expected, and they came out looking exceptional. Great job!
Carpet looks great. They did a great job
Made my sofa look new again!
Your man Keith was wonderful and everything looks good, but the residual smell was terrible.
I like the product- clean and effective. No artificial scents or soaps. Nothing new to you, I’m sure , but Believe me after switching to Zerorez from other supposed carpet cleaning businesses, I’m overjoyed! The product not only cleans the carpet from normal wear and tear but the stains come out and don’t come back like after other lesser carpet companies. Our Zerorez technician was professional , efficient and friendly. Thank you.
What I thought were impossible stains on my carpet came out with Zerorez. Your technician who did the service was fantastic. He was personable and knowledgeable. Thanks for making my carpet look like new again!
The technician, Javier, was friendly and professional. The cleaning was done quickly and my rugs and tile look great!
I asked for a estimate to get my tile clean and he walked through measured everything told me the price and he said he would put the estimate on my invoice and nothing is on my invoice. the treatment he used on my carpet didn't work so my carpets still dont look clean. He did removed the added charge so that was good but just didn't like the results.
The quality of products and the efficiency of the technician
thorough and fast service.
The person who visiting and did the service was very kind, cordial and trustable.
Fast pleasant workers.
Good job!
It works!!! Fantastic! Great technician
My very clean carpet
Great service and professional employee
The carpet tech was informative, polite, respectful, and knowledgeable. He did a fantastic job. I have pet stains that I knew would come out ,but am getting ready to replace the carpets anyhow, just needed to get them cleaned for now.
Joseph was extremely knowledgeable and very helpful while cleaning my ductwork and HVAC systems. He did a very thorough job. Even found a Birdsnest in my dryer vent duct work. My whole experience has been fantastic!
My technician Dexter was informative and professional. He really educated me on my carpet needs without overselling services I didn’t need. He was fast, and thorough and was very pleasant with my young son as well! 10/10 would recommend!
I was quoted a price that included an extra $75 to spot clean a few dog urine spots but when the technician got here, he said that the $75 was for 1 gallon of spot cleaner and that it would only clean a spot the size of a basketball. He wanted to charge me $75 for basically each spot and I had just watched him pour the gallon on a couple of small spots and it bubbled up because he had poured so much in 1 spot. It took 4-5 days with the ceiling fan on to dry that area. I feel like I was mislead about the pricing. Also there was a traffic area in my master bedroom going into the bathroom that wasn’t even cleaned.
The product is clean and leaves no residue. The technician is very knowledgeable and friendly.
Cleaner was on time, efficient and very professional.
They were fast, professional, and best of all-our carpets look amazing!
Professionalism