What our clients think of us!

A driver damaged property in the driveway and I cannot get a response to continued contact about a resolution.

Let me preface this by saying that my mother has recently moved in with us, and she has a male dog that loves to mark.

I love that my carpets aren’t soaked with cleaning product. I love that my house smells clean, and I love knowing that cleanliness is not simply perfumes masking the stink.

I love that your workers are thorough, efficient, kind, and professional.

Service Rep only swiped once over each area of Carpet. Never touched closets off of bedrooms. Nothing more than a basic vacume. My prior carpet cleaner ( who is deceased) did a million times better. We have pet stains and know they can come back up after cleaning. But just basic traffic areas that had light soiling aren’t even clean. Waste of money.

They do a great job on carpet cleaning

Your technician worked diligently and with a lot of strength to clean my thick wall to wall carpeting.
So tell him, I believe his name was Jack, a big THANK YOU from me.

Jesse the technician did an amazing job. Our company has no problem with the quality of work. Your company was referred to us by a couple of our clients, and overall you quality by far exceeds expectations. The pricing though was a little hard to swallow. When I went online to get the quote and schedule the appointment, the quote was for $1200 and that included the Gold program for Duct Cleaning. The duct cleaning itself was quoted at $900. Since we could not schedule both services the same day, we just went with the floors cleaning and do the duct work at another time. When Jesse came out he did his quote and his quote was over $1100 without the duct cleaning. That floored me. Especially the two rooms of carpet were just traffic area cleaning which I could have done myself for $100. Our company is big about not giving sticker shock to our customers, so we just have a real thing about that. I was only expecting to pay about $400 - $500 for the service so imaging my shock when he told me $1200 before I talked him down $100. I went with the service because I had a good feeling about Jesse, and he did not disappoint me. As far as the duct work, we will probably now go with another company. We are now stand offish when it comes to how your company adds costs, and now we fear the duct work cleaning would be even more. Overall I gave a 5 star rating only because Jesse did so well and impressed me. If it were not for him, I would have probably scored lower.

Terry did a great job!

Loved how clean the carpets where. No residue and just overall a wonderful experience!!!

The customer service and how knowledgeable the techs are

When I scheduled the appointment, I was quoted a price of approximately $154 or $159. My special was 3 rooms for $99, 4th room free. The amount paid was over $100 of the original quote. Please send me an invoice at your earliest convenience. Very satisfied with the work, but not the costs. Wondering if maybe your tech did not have the correct special.

Fast dry

The service I received was excellent. Your costs are high and for that reason I’d not recommend to everyone. Perhaps a select few of my friends.

The service tech that came out was so nice and personable and came up with a plan for my carpet that I was able to afford. He did such a thorough job and I was very happy!

I had Zerorez do the air duct cleaning at my house. As promised during the appointment scheduling and also as mentioned in Zerorez website, I was expecting the service to include before and after photos to verify it is ZEROREZ® clean. But I didn't get such before and after photos.

I sent an email to Email address removed on Sep 21st asking for before and after photos. But I couldn't get any response.

So I don't know how it looked before and how it looked after Zerorez AirDuct cleaning (and don't even know how much Zerorez cleaned).

I have had Zerorez do carpet cleanings and grout cleanings at my home before. And I used to give a score of 10. This is the first time I am giving Zerorez a score of 5.

Arrived on time and they went about their business in a very professional manner

I like that you don't use chemicals

Technicians are great!

Respectful technicians and excellent job

My tile and grout never looked better! The technician who came out was knowledgeable and was very professional.

Communication was good about arrival. Courteous technician

How was very clean and even some old carpet spots came out. The free grout cleaning was a nice bonus. My kitchen is spotless. Thank you

I love the process. My carpet always looks like new. My tech this time was Derrick. He was wonderful. Efficient, careful , and detail oriented should
be his motto. Very personable and professional; a credit to your company.
Thank you for hiring good people.

The technician was super nice & polite. It's either the product or the equipment that ledt our tile floor grimey, chalky and visually unclean. Your 2nd technician cleaned it well but we lived with the icky floors for 5 days. We also originally had our living room rug cleaned. Waitedto put it back after the 2nd re-do cleaning and noticed it smells like amonia now. Even though he treated it before cleaning.

I appreciated the response when I asked the gentleman doing the cleaning, he was polite, took time to explain what & why he was doing. He explained everything he would be doing. He arrived on time and got right to work.

I will have your company again and again as I am very pleased with how the carpeting looks. Very clean, nicely done, good service.

Thank you verry much.

On time, excellent work. Ricardo was a great customer service person.

Cesar was very professional and explained what he would do. He did the cleaning very quickly

Paul was very professional, courteous and efficient.

Curious worker and he cleaned a spot good.

Very professional and my fillthy carpets look great

Pet friendly no harsh chemicals