Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83400 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 7, 2022 — Rated 10 out of 10 by V.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our Technician, Dexter, made the Zerorez experience worth repeating!

Report a concern   October 7, 2022 — Rated 10 out of 10 by Skip Robison Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It's efficient..no harmful spells and not drenched with water

Report a concern   October 7, 2022 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the “no-residue” feature and particularly the gentleman who did our last cleaning. Fred did an outstanding job and we will always ask for him.

Report a concern   October 7, 2022 — Rated 5 out of 10 by T.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Still charging for gas price increase when gas prices have come down.

Report a concern   October 7, 2022 — Rated 10 out of 10 by E.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fragrance and revitalize carpet

Report a concern   October 7, 2022 — Rated 10 out of 10 by Leah Piette Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome service.. very satisfied!

Report a concern   October 7, 2022 — Rated 10 out of 10 by Rosalind Wade Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was great. He followed my instructions. Do not wake me until you are finished.
He was so polite/ well groomed .

Report a concern   October 7, 2022 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and I would recommend Randy.

Report a concern   October 7, 2022 — Rated 10 out of 10 by Landers Stirling Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Triston sterling and Seth are very amazing and detailed. They worked together as a team to take care of me and my company needs everyone that came out was very professional and I'm very pleased with our service!

Report a concern   October 7, 2022 — Rated 9 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good efficient service.

Report a concern   October 7, 2022 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It does the job we asked for

Report a concern   October 7, 2022 — Rated 10 out of 10 by S.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks wonderful, not stiff or crunchy. The technician was absolutely thorough.

Report a concern   October 7, 2022 — Rated 10 out of 10 by Kari Logan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was professional, knowledgeable and kind. He did a wonderful job on our carpets!! We will use Xerorez in the future and recommend it to others.

Report a concern   October 6, 2022 — Rated 10 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Honest,professional services!

Report a concern   October 6, 2022 — Rated 0 out of 10 by P.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The price, as compared to a year ago was outrageous. I called and suggested that either last year’s or this year’s measurements were wrong. $510 in 2021, and $902 in 2022. Just too much difference. The space was the same for both years.

Report a concern   October 6, 2022 — Rated 10 out of 10 by A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Wonderful service! Mario is extremely knowledgeable and shares his insight. Thank you!

Report a concern   October 6, 2022 — Rated 9 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Well informed tech and the process Zerorez utilizes seems to remove more dirt than My previous carpet cleaning service.

Report a concern   October 6, 2022 — Rated 10 out of 10 by Andrew Yates Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Work was excellent. Our technician (Diamond I believe) was absolutely professional, well spoken, clear and concise with what the job would entail. He treated our home as if it was his very own with how he worked.

Spectacular service and results!

Report a concern   October 6, 2022 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt professional service. The technician was super well informed and worked really hard, his communication of what he recommended was well received

Report a concern   October 6, 2022 — Rated 10 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The sanitization mainly but also y'all do not use any kind of harsh chemicals

Report a concern   October 6, 2022 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service representative was very professional, courteous and knew his stuff.

Report a concern   October 6, 2022 — Rated 10 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Need to have someone callback for a cleaning job, kitchen grout… files give an estimate

Report a concern   October 6, 2022 — Rated 10 out of 10 by Curley Kee Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They do what they claim. More than met my expectations. Professional and polite service people.

Report a concern   October 6, 2022 — Rated 10 out of 10 by Rusty Pollard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used Zerorez several times and have always been pleased with their services. The techs are great people that do a very through job. I highly recommend Zerorez to anyone, not just because of the services provided, but also at a very reasonable cost!

Report a concern   October 6, 2022 — Rated 9 out of 10 by C.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez carpeting cleaning services are good as advertised. I would recommend Zerorez to everyone who needs carpet cleaning. Well done, Zerorez!

Report a concern   October 6, 2022 — Rated 9 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great!

Report a concern   October 6, 2022 — Rated 9 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

clean, safe and nontoxic

Report a concern   October 6, 2022 — Rated 10 out of 10 by Elise Price Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time. Communication was excellent. The technician ws very efficient and accommodating. They carpet looks fabulous. so clean and fresh. You cannot go wrong with this service.

Report a concern   October 6, 2022 — Rated 10 out of 10 by T.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, good prices, good job, very nice and friendly technician

Report a concern   October 6, 2022 — Rated 10 out of 10 by V.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looks so much cleaner!


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