- Phone: (214) 372-5326
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based on 84908 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our tech was great!
Edwin was great - very professional and pleasant to deal with. Thank you!!
Clarence the technician was excellent!!!!!
The sell of the cleaner is horrible!!!
Thorough & quick!
Helpful and courteous service personnel.
The technician was very nice and did a great job. I like the specials.
You do excellent work. Carpets always turn out really clean.
This company always does a good job of cleaning carpets. Technician arrives on time, is efficient with time and carpets look great! We have been using them for years and always pleased with this results.
The technician was friendly and efficient. Our carpet floors look fantastic and stains were throughly cleaned.
The technician was on time, courteous and did a great job with our carpets. I would use your service again.
I like the thorough deep cleaning. I have pets and the enzyme treat helps a lot with soiled areas. The staff are very informative and friendly.
CJ was very good and professional.
I love that my carpets are clean! I love that there are no harsh chemicals for my grandbabies or dog. I love that the technicians are professional and clean up after themselves. They are polite. They come and get the job done and leave!
I had a temp quote on the cleaning but when the carpets were done it was much higher cost. No furniture was moved so very little of the room carpet was cleaned yet I was charged extra for a room more than 200 square feet. Plus added trip charges, etc. that are not mentioned in the sale price. Was disappointed in the charges for the amount of carpet actually cleaned in the rooms. Sigh.
Several spots were not removed. Looked ok when wet but still there after drying. Expected a carpet cleaning would do more than a wet vacuum cleaning.
Great service, friendly and knowledgeable staff, timely and efficient, good value
Every person I have dealt with, from the person who answers the phone to the person who performs the actual service, is always very knowledgeable, courteous, and professional. I have used ZeroRez for years and highly recommend them to everyone!
You do a great job
Courtesy of service
Good finished product
Price point is great! Customer service over the phone is super helpful and very accommodating! Communication is great as well! The tech who came out was so nice and did a wonderful job for us. We were very impressed with him! I will certainly use y'all again for my home and business!
Thank you,
Gina Campbell
No soap
Great service
My technician was excellent. Better than excellent. I’ve used zerorez for years and he was the best ever. I hope I get him next time too.
Professional and thorough.
The two technicians were so friendly, hardworking and thorough. Job well done. Highly recommend! My sectional looks great!
Technician was professional, friendly, and knowledgeable. He answered my questions to my satisfaction. My carpet looks clean--all spots are gone. The customer service person was also friendly and knowledgeable. I received a quote and an appointment time that worked with my schedule. A friend referred me to Zerorez. I will definitely refer others and use them again for my carpet cleaning needs.
Great service and results.
Reasonable cost.
Clean product and polite people
This was such a good experience. The technician was quiet and cheerful and so conscientious. I have had 2 other cleaning services in the past, and while it made a difference, Zerorez actually got the chairs back to their original colors and feel of the fabric. This time I felt EVERYTHING got lifted out of the upholstery, and the work on the carpets was amazing. While this is the most expensive service I have ever had, it was BY FAR the most successful; I would recommend everyone save up a little and go with this company and this process. No chemicals, no perfumes, just clean--really clean.