Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83406 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 19, 2022 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Raphael was great and did a thorough job of explaining the new charges based on the size of our flooring; as well as did a fantastic job. Our tile and grout are gleaming and white.

Report a concern   September 19, 2022 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Randy was phenomenal!

I really like the zero residue left behind that only makes your floors and carpets dirtier faster!

Report a concern   September 19, 2022 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

thanks for a job well done.

Report a concern   September 19, 2022 — Rated 10 out of 10 by Judy Barr Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good prices and good service

Report a concern   September 19, 2022 — Rated 10 out of 10 by N.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service.!

Report a concern   September 19, 2022 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech was great. He did good job explaining our options and went right to work and finished in a timely manner and the carpets look wonderful!

Report a concern   September 19, 2022 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech was wonderful. He explained everything and did a great job cleaning and was very efficient with his time.

Report a concern   September 19, 2022 — Rated 10 out of 10 by Kerry Prisock Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician very nice and professional

Report a concern   September 19, 2022 — Rated 10 out of 10 by B.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It cleans and dries quickly and cleaner better than the other guys. At the same price. They also hire great people

Report a concern   September 19, 2022 — Rated 10 out of 10 by M.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and does the job well.

Report a concern   September 19, 2022 — Rated 10 out of 10 by Amanda Travervo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They arrived as scheduled, did an excellent job cleaning all the rooms. Offered some great tips and additional products for our home air purifier. Great job!

Report a concern   September 19, 2022 — Rated 10 out of 10 by Eric Warner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job on our carpets! On-time, quick, clean and efficient!

Report a concern   September 19, 2022 — Rated 7 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

Better pricing for large jobs such as the one that was completed.

Report a concern   September 19, 2022 — Rated 10 out of 10 by Arelia Davis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was friendly and knowledgeable. My carpet looks beautiful and clean!

Report a concern   September 19, 2022 — Rated 10 out of 10 by Y.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. Carpets really get clean and last clean a good while. Good pricing. Wonderful technicians. My tech on the 16th was the best ever. Zerorez is a great company.

Report a concern   September 19, 2022 — Rated 10 out of 10 by Phil Hamblin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They guy who came out was great. He was clean, courteous, professional, and did everything he could to get things as clean as possible. I couldn’t be more satisfied. .

Report a concern   September 19, 2022 — Rated 10 out of 10 by G.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and knowledgeable information about the best ways to keep our house healthy!

Report a concern   September 18, 2022 — Rated 10 out of 10 by Becky Wimberly. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality product with excellent, trained technicians. Always on time and thorough!

Report a concern   September 17, 2022 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They do an amazing job. I though I would be needing to get new carpeting until they cleaned it. I’ve used many carpet cleaning services in the past and the spots somehow keep coming back. Zerorez is the the very best.

Report a concern   September 17, 2022 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I think your prices were very expensive. I expected to pay about 100.00 plus pet treatment maybe another 100.00 but I was at 450.00 when he left. Yes I did agree to the added charges but it just added up so fast anc the guy was a great salesman. He was very nice and carpet looked great ..just too many extras, add one.
Because of the cost, I would definitely warn anyone considering zerorez to be aware upfront cost expectations are not realistic. Expect to pay more.
I am going to buy a carpet shampooer so I never have to call someone in again.

Report a concern   September 17, 2022 — Rated 10 out of 10 by Pat Stevens Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great work & results

Report a concern   September 17, 2022 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Soap free cleaner! Carpet dried quickly and technician was friendly and knowledgeable.

Report a concern   September 17, 2022 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very efficient!
Quick and easy process all around

Report a concern   September 17, 2022 — Rated 10 out of 10 by Kay Brooks Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets that are clean without chemicals, odor or residue.
I also really appreciate the techs that come to my home.
They are knowledgeable, efficient and courteous. I would
like to commend Diamond, the tech that was here this week.
Our carpet looks brand new. We have family coming very soon
and 2 are allergic to many things. In texting them I mentioned
having the carpets cleaned and they were nervous about the
chemicals and residue. When I said "not to worry because I
always use Zerorez there was no more hesitation and were relieved.

Thank you Diamond and Zerorez.

Kay

Report a concern   September 17, 2022 — Rated 10 out of 10 by Julie Bonner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was friendly and took his time to make sure everything was done right. My carpet was left clean, soft and looking like new! I love the fact that there are no chemicals used!

Report a concern   September 17, 2022 — Rated 10 out of 10 by K.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We were very happy with the cleanning of carpets.

Report a concern   September 17, 2022 — Rated 10 out of 10 by Lisa Bare Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Work well and effectively

Report a concern   September 17, 2022 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Beautiful results, friendly, professional technician.

Report a concern   September 17, 2022 — Rated 10 out of 10 by K.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service every time!

Report a concern   September 16, 2022 — Rated 6 out of 10 by V.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

3 spots near front door were not there before they came to clean and now they are there on carpet. Come clean those 3 spots without a charge.


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