What our clients think of us!

they work!

Your technician was very professional and did a great job explaining, showing the carpet/rug improvements. My one complaint would be our carpets were so wet, they were not dry until more than a day after he left, leaving my house about 2:30pm, not dry until much later the evening of the following day.

Talking to my realtor she said you all did a good job and it looks great.

I love that Zerorez is environmentally friendly, I love the way my carpets look after a cleaning, and I really liked the technicians who have serviced my house. Z and Cesar have been my technicians, and they are both friendly and knowledgeable.

Good job cleaning, like the process, nice techs, confirming via email.

Excellent job.

I was very pleased with the service I received. I highly recommend Roy and I will certainly use Zerorez again.

When discussing your services over the phone, please explain better the pricing structure. I was under the impression when talking to the representative that my price was $99 for a total of 4 rooms (including 1 room for free). When the gentleman arrived to clean my carpet, he told me that it is not exactly 4 rooms but 4 different areas of the living room for $99 (ex: stairs count as 1 area, area up to the stairs count as another area, etc...). I therefore had to pay more than what I was quoted originally and feel like I was misled. Other than that, carpet looks good and very clean.

No sticky residues. Common sense approach and my carpets look great.

Excellent job, friendly personnel

carpets come clean the first time. every time I have car
pets cleaned the results are the same.

Joe is the most professional tech . he was outstanding!

This is the 4th time I have called for service at either my house or a relative. Prior to my most recent service call, I have been very satisfied with Zerorez. If this had been my first service appointment I would not have called back for a second appointment. My previous service technicians appeared to be very professional and knowledgeable, which did not occur this time.

How clean our rugs and carpets get, the great smell and that it dries so quickly.

My technician was very good and new a lot about your programs and products. He did a great job!

The technician was friendly and informative, and things started out well. However, towards the end, he suggested a chemical guard to protect some heavy traffic areas and I asked to think about it for a minute. After that, he didn't say anything until he gave me the bill. I had decided to get the chemical guard, but he already had the bill made up, so I didn't ask. Also, I have an oriental screen near the entrance to my living room that has stained the carpet. I asked him about it, but it didn't look like he tried very hard to get it up.

Joseph the technician who came to clean our carpets was very knowledgeable and explained the whole process to me.
I liked that there were no funny smells and now my carpet looks like new. It's like we moved into a brand new house :)

The man who cleaned our carpets communicated helpful information in a friendly, professional way. The carpets looked better than expected.

It was just as advertised. The guys did a great job.

The carpet cleaning did not eliminate the pet odor. I scheduled an appointment to have someone address the issue. I wish it would have been taken care if during the original appointment.

Use of the hot water treatment to clean my carpet. The Representative was professional and courteous; explained what the services consisted of up front.

Excellent overall cleaning. Joshua, a very good technician, knowledgeable, fast and efficient.

Saved me from having to replace the carpet of my new house. After four days of being in the house, I can finally walk barefoot across the carpets!

This is the only cleaning service that will be allowed to clean my carpet. All other company said they could but failed to get the carpet clean. Call zerorez and the carpet was cleaned the first time. Thanks

Convincing demonstration of how well your crew and equipment did an outstanding cleaning of our carpets. Excellent job.

No chemicals were used. Pet friendly.

rep was a no show during scheduled time frame. after calling reservation agent at noon, a time frame was given me of 1pm to 430 pm. rep showed at 430 did a good job but after waiting around all day I was not happy. supposedly mistake laid with reservation desk.

I was overcharged. Service was just ok. I sent an email about it and received no response. My first Zero Rez experience was fantastic, this one, not so much...

Very quick and efficient. Good results. Pleasant and informed technicians (Tim & Darren).

Appreciate you coming out again to address my concerns. Technician was courteous

Courteous, knowledgeable folks, work hard and provide a great service.