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based on 85085 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Jared did the most amazing job of cleaning our carpets and the kitchen tile and grout. He is just an all-around pleasant person to work with. He gave wonderful customer service and always had a smile. He worked so hard to make sure everything was done perfectly. I am so happy with the entire experience from making the appointment to seeing my clean carpets and tile. Thank you Jared and Zerorez.
Sure. I actually put on Facebook that I was having you clean my carpets.
Arrived on time, Jarrod was professional, helpful and friendly. Odor from pet stains has not returned
Professional staff that really cleans the flooring & upholstery.
Great job on the old carpet.
out standing tech, JB did a great job, explained every thing and all turned out wonderfull
The technician was very informative and customer service was very easy to work with when I had to call for a follow up visit.
My carpets and tile are like new. Very pleased with the results of the cleaning.
Friendly ,professional and carpets looked great.
I like the idea of no residue to attract soiling again. Also opted for the additional protective coating. Joe and A.J. were both pleasant and professional and did a great job. My carpets look new!
Carpets and sofa looked brand new after the cleaning..
carpets come out like new no matter how bad the stain,I know ,I have white carpet.The technicians are always courteous and professional. I wouldn't use anyone else
Very, Very expensive. Did some price quotes after I had the grout cleaned and sealed and other places charge a forth of what I was charged from you guys for the same service. I was charged nearly $50 to clean a closet floor. Our house is very nice and the carpets weren't even noticeably soiled. I usually have the carpets cleaned 2-3 times a year even though you can't see the dirt, I know that they need it.
Friendly and knowledgeable service and there is no residue.
The rugs in my apt are 8 years old. I have used your service twice and have been completely satisfied with the results. Your techs have done a great job . They are very informative about the work they do and very courteous. My carpets look like new when the job is done, great service.
We had a small area of carpet that my dog had decided to pee on a couple of times. We wanted to get the pet treatment for that area only. The technician quoted us $250 to treat that area (in addition to the $$ to do a general clean on the carpets). We decided to just do the regular treatment. If we can't get the smell out with enzymes from the pet store, we'll just replace the carpet pad (and carpet if we need to). The cost for that treatment was WAY too high.
Joe showed up on time, explained everything very well including the pet treatment and the carpets look great
expensive.
I refer Zerorez any time I get the opportunity. It is the best carpet cleaning company in existence to date. I am very pleased with every technician that has come out, or that I have referred. Thank you for your prompt, professional service.
Cody was excellent. Carpets look great. Added severa lmore areas after I saw the excellent result.
No harsh chemicals to harm baby or dog.
The carpet is VERY clean and it stays clean much longer. Also, the drying time is shorter than other cleaners. I do recommend Zerorez to my friends & family and I will never use another service! The tech who did my carpet on Friday the 21st was exceptional!!
the end result is awesome and the carpet stays cleaner longer than if chemicals are used
The carpet felt great after drying. It looked fantastic. I felt secure that the product was safe.
Quality work
results good
Customer service seems to be zerorez number one priority. Your cleaning method is absolutely the best on the market.
Friendly no hassle and carpet looks great
Your employees did a very thorough job in a relatively short period of time once they got started.
The only trouble we had was that they weren't prepared to do a 2 story house and the equipment kept breaking down. The pre-treatment sprayer wasn't working and the steam head got clogged.
Ernest did a great job - my carpet looks and feels so much better! I've already recommended you to a friend.